Customer Reviews for Barker Heating and Air Conditioning

4.9

631 reviews since June, 2017

937-254-0315 · barkerhvac.com
Dayton, OH 45420

Consumer Review Summary

631 reviews since June, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Barker Heating and Air Conditioning. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

564 out of 618 gave 5 stars

Q: Timeliness in responding to your needs:

550 out of 621 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

146 out of 153 gave 5 stars

Q: Communication and follow-up from the Salesperson:

142 out of 149 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

143 out of 149 gave 5 stars

Q: Condition of the work area after job completion:

567 out of 608 gave 5 stars

Q: How likely would you be to use our company again?

567 out of 617 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

552 out of 611 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

430 out of 459 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

425 out of 457 gave 5 stars

Q: Overall experience with the Service Technician:

417 out of 454 gave 5 stars

Q: Please rate your overall experience with our company:

562 out of 615 gave 5 stars

	97% rating 100 by J.R. from Dayton, OH on 06/30/20 Verified Purchase "Started using your company a few years ago based on recommendations of a friend. Been pleased with services."
	100% rating 100 by M.C. from Dayton, OH on 06/23/20 Verified Purchase "We are very pleased with our new products. Everyone we interacted with was great! Loved the cookies!"
	100% rating 100 by M.B. from Beavercreek, OH on 06/22/20 Verified Purchase "Excellent!"
	100% rating 100 by L.H. from Dayton, OH on 06/03/20 Verified Purchase "Barker has been my go to company for 20+ years. They're the best."
	100% rating 100 by J.S. from Dayton, OH on 05/28/20 Verified Purchase "I got my Heating and A/C installed in one day! The thermostat is easy to use. Very satisfied and happy with their job and with the system itself."
	100% rating 100 by P.G. from Brookville, OH on 05/15/20 Verified Purchase "The crew and the salesperson were very professional and friendly. I highly recommend you guys to everyone I know."
	100% rating 100 by R.M. from Dayton, OH on 05/09/20 Verified Purchase "Very nice people. Very professional."
	100% rating 100 by B.C. from Dayton, OH on 05/09/20 Verified Purchase "Barker does great work and truly cares about their customers. I had a significant issue with my system and, after nearly 5 months of back and forth with the home warranty company and 3 different contractors that they sent out being unable to resolve the issue, I took matters into my own hands and called Barker. Joe is very knowledgeable and knew right away what it would take to fix it and Matt was outstanding to work with in the quoting process, ensuring that everything was covered and that I was comfortable with what needed to be done and the cost of completing it. The installation team did exceptional work, taking great care to complete the job thoroughly. Great team at Barker and I am extremely thankful for what they did for us!"
	89% rating 100 by J.C. from Centerville, OH on 03/05/20 Verified Purchase "Mike did a great install."
	100% rating 100 by J.B. from Dayton, OH on 03/03/20 Verified Purchase "I called on a warranty issue and had someone at my home in half an hour. They repaired my unit the next day."

(224 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS