VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Barker Heating and Air Conditioning
96.763959390863 100
4.9

543 reviews since June, 2017

Barker Heating and Air Conditioning
937-254-0315 ·
Dayton, OH 45420

Consumer Review Summary

543 reviews since June, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Barker Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

483 out of 530 gave 5 stars

Q: Timeliness in responding to your needs:

472 out of 533 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

64 out of 67 gave 5 stars

Q: Communication and follow-up from the Salesperson:

64 out of 65 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

66 out of 66 gave 5 stars

Q: Condition of the work area after job completion:

483 out of 520 gave 5 stars

Q: How likely would you be to use our company again?

480 out of 530 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

466 out of 525 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

428 out of 457 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

423 out of 455 gave 5 stars

Q: Overall experience with the Service Technician:

415 out of 452 gave 5 stars

Q: Please rate your overall experience with our company:

478 out of 528 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Troy, OH on Verified Purchase
"Above expectations!"
100% rating 100 from Dayton, OH on Verified Purchase
"My sister in law, Nancy, was very impressed with everyone and everything; just as we were. "
100% rating 100 from Dayton, OH on Verified Purchase
"Great technician, great service!"
100% rating 100 from Dayton, OH on Verified Purchase
"The technician was prompt, courteous, and friendly and provided helpful maintenance tips. "
100% rating 100 from Dayton, OH on Verified Purchase
"The service tech did a thorough job and answered all my questions."
75% rating 100 from Dayton, OH on Verified Purchase
"Very Good!"
100% rating 100 from Fairborn, OH on Verified Purchase
"You have been my go-to HVAC company for years. I have always had confidence in your company and service. If I need help, I know you will try your best. That's huge in today's market with today's morality. "
100% rating 100 from Dayton, OH on Verified Purchase
"Based on a statement from the technician, Joe, my furnace condition has not changed since the last inspection and everything is working fine. I mentioned to him that technician from the Spring 2018 inspection informed me to use the cheaper lightweight filters because the ones I was using caused freezing on the air conditioner lines (which he agreed). Joe explained to me what the numbers on the filters meant (I don't remember the explanation in detail) and that the filter currently in the furnace was still good to use, so he did not switch out. I asked if I can use that type of filter during winter and he said yes there should be no problem with that. It is nice when the technicians take the time to explain things. The techs and the office person at Barker have always been friendly, professional, easy to work with. They have been able to extend the life of my furnace for many years. My mom first owned this house and my mom said to continue to have Barker inspect twice a year. Surely she is resting more in peace knowing Barker is providing me with the same service she had for many years."
100% rating 100 from Dayton, OH on Verified Purchase
"Every one of your technicians has been kind and comfortable to have in your house. "
100% rating 100 from Dayton, OH on Verified Purchase
"We have used Barker's for 42 years and always have been happy with the service!"
(217 Remaining)