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Barker Heating and Air Conditioning
97.206351873635 100
4.9

680 reviews since June, 2017

Barker Heating and Air Conditioning
(937) 254-0315 ·
Dayton, OH 45420

Consumer Review Summary

680 reviews since June, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Barker Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

610 out of 666 gave 5 stars

Q: Timeliness in responding to your needs:

596 out of 670 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

193 out of 202 gave 5 stars

Q: Communication and follow-up from the Salesperson:

189 out of 198 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

190 out of 198 gave 5 stars

Q: Condition of the work area after job completion:

616 out of 657 gave 5 stars

Q: How likely would you be to use our company again?

616 out of 666 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

601 out of 660 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

430 out of 459 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

425 out of 457 gave 5 stars

Q: Overall experience with the Service Technician:

417 out of 454 gave 5 stars

Q: Please rate your overall experience with our company:

610 out of 664 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Dayton, OH on Verified Purchase
"Very professional service from all at Barker!"
100% rating 100 from Englewood, OH on Verified Purchase
"I am a very satisfied customer. I recommend Barker to everyone. No complaints!"
100% rating 100 from Dayton, OH on Verified Purchase
"A top-notch company."
92% rating 100 from Dayton, OH on Verified Purchase
"Good job all around!"
100% rating 100 from Eaton, OH on Verified Purchase
"Very glad my brother in law recommended Barker."
100% rating 100 from Dayton, OH on Verified Purchase
"If you want gold star treatment, use Barker. Gentlemen and ladies all work there."
100% rating 100 from Dayton, OH on Verified Purchase
"Your technicians were excellent."
100% rating 100 from Dayton, OH on Verified Purchase
"The people have been very professional. They did great work. It's still a little early to turn on a/c, but I feel if I have a problem you will come in a timely manner."
100% rating 100 from Dayton, OH on Verified Purchase
"Matt did an excellent job discussing the products and the installation process with me. Ray, Mark, Kirk, and Dustin did a fabulous job with the installation of both, my furnace and air conditioner on the same day. They worked extra diligently to correct a problem from an installation that was done by another company decades ago. That problem caused the installation team to work a longer day than initially planned. They were all kind and professional throughout the process. The team worked together to ensure the installation was completed without needing to return another day to complete it. Mark and Ray were the last two to leave. Ray is a technician. He typically does not help with installations. Ray went above and beyond to help with this installation. As a technician, he has taken care of my annual air conditioner and furnace inspections for years. I've been a customer of Barker Heating & Air for almost 29 years. I've been very happy with them. They have taken good care of me."
100% rating 100 from Dayton, OH on Verified Purchase
"I always find the staff to be helpful and professional."
(247 Remaining)