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Barker Heating and Air Conditioning
96.948088990302 100
4.9

603 reviews since June, 2017

Barker Heating and Air Conditioning
937-254-0315 ·
Dayton, OH 45420

Consumer Review Summary

603 reviews since June, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Barker Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

539 out of 590 gave 5 stars

Q: Timeliness in responding to your needs:

524 out of 593 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

120 out of 126 gave 5 stars

Q: Communication and follow-up from the Salesperson:

116 out of 122 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

119 out of 122 gave 5 stars

Q: Condition of the work area after job completion:

539 out of 580 gave 5 stars

Q: How likely would you be to use our company again?

539 out of 589 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

524 out of 583 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

429 out of 458 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

424 out of 456 gave 5 stars

Q: Overall experience with the Service Technician:

416 out of 453 gave 5 stars

Q: Please rate your overall experience with our company:

535 out of 587 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Kettering, OH on Verified Purchase
"They put out drop cloths because they had to come in the front door. They were very courteous and quiet! thank you for the gift--very thoughtful!"
100% rating 100 from Kettering, OH on Verified Purchase
"The salesperson made a solid impression during the sales call. The whole experience with sales and installation was excellent. Thank you for the bag and cookies!!"
100% rating 100 from Dayton, OH on Verified Purchase
"Outstanding."
100% rating 100 from Dayton, OH on Verified Purchase
"Very pleased with the unit. Our family has been with Barker for over 30-40 years."
100% rating 100 from Miamisburg, OH on Verified Purchase
"The best heating and air company I have ever dealt with. We were so impressed with Barker and have already been sharing our experience with others."
100% rating 100 from Eustis, FL on Verified Purchase
"Barker is the best heating company I've worked with. I will always use them. I've used them for at least 7 years."
100% rating 100 from Kettering, OH on Verified Purchase
"It was so refreshing to deal with a company that really treats us like their customer. How crazy is that?! Barker Heating and Air personnel from the top on down truly believe the customer is first in all they do. Everyone was punctual, knowledgeable, professional, friendly and HONEST. Follow-up is just how they roll. Yes, we are recommending one of our daughters get them to check out their HVAC systems. We recommend them to anyone! Thank you Barker!! "
100% rating 100 from Dayton, OH on Verified Purchase
"The few times we've needed service, we've been pleased with this company and their techs, particularly Ray."
100% rating 100 from Tipp City, OH on Verified Purchase
"Excellent experience! Barker was efficient and professional and met our needs quickly and at a reasonable price."
100% rating 100 from Beavercreek, OH on Verified Purchase
"Matt was very knowledgeable. Very patient - took the time to answer all of my questions and concerns in person and on-line. Installers and technicians were excellent. Willing to explain things during installation and checkout."
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