4.9
98 reviews since April, 2018
Consumer Review Summary
98 reviews since April, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
88 out of 95 gave 5 stars
Q: Timeliness in responding to your needs:
82 out of 97 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
83 out of 94 gave 5 stars
Q: Communication and follow-up from the Salesperson:
80 out of 93 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
85 out of 93 gave 5 stars
Q: Condition of the work area after job completion:
83 out of 94 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
8 out of 10 gave 5 stars
Q: How likely would you be to use our company again?
85 out of 98 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
87 out of 98 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3 out of 3 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3 out of 3 gave 5 stars
Q: Overall experience with the Service Technician:
3 out of 3 gave 5 stars
Q: Please rate your overall experience with our company:
87 out of 98 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS