4.9
119 reviews since April, 2018
Consumer Review Summary
119 reviews since April, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
108 out of 116 gave 5 stars
Q: Timeliness in responding to your needs:
101 out of 118 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
104 out of 115 gave 5 stars
Q: Communication and follow-up from the Salesperson:
97 out of 113 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
104 out of 114 gave 5 stars
Q: Condition of the work area after job completion:
101 out of 115 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
19 out of 22 gave 5 stars
Q: How likely would you be to use our company again?
106 out of 119 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
107 out of 119 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3 out of 3 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3 out of 3 gave 5 stars
Q: Overall experience with the Service Technician:
3 out of 3 gave 5 stars
Q: Please rate your overall experience with our company:
107 out of 119 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS