4.9
131 reviews since April, 2018
Consumer Review Summary
131 reviews since April, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
120 out of 128 gave 5 stars
Q: Timeliness in responding to your needs:
112 out of 130 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
115 out of 126 gave 5 stars
Q: Communication and follow-up from the Salesperson:
108 out of 124 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
115 out of 125 gave 5 stars
Q: Condition of the work area after job completion:
113 out of 127 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
27 out of 32 gave 5 stars
Q: How likely would you be to use our company again?
117 out of 131 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
118 out of 131 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
4 out of 4 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
4 out of 4 gave 5 stars
Q: Overall experience with the Service Technician:
4 out of 4 gave 5 stars
Q: Please rate your overall experience with our company:
117 out of 131 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS