97.489539748954 100
4.9

81 reviews since April, 2018

Johnson Mechanical Inc.
(419) 678-8102 ·
Coldwater, OH 45828

Consumer Review Summary

81 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

75 out of 78 gave 5 stars

Q: Timeliness in responding to your needs:

70 out of 80 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

70 out of 77 gave 5 stars

Q: Communication and follow-up from the Salesperson:

68 out of 76 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

72 out of 76 gave 5 stars

Q: Condition of the work area after job completion:

71 out of 77 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: How likely would you be to use our company again?

71 out of 81 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

73 out of 81 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

Q: Please rate your overall experience with our company:

73 out of 81 gave 5 stars