97.061567164179 100
4.9

61 reviews since April, 2018

Johnson Mechanical Inc.
(419) 678-8102 ·
Coldwater, OH 45828

Consumer Review Summary

61 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

55 out of 58 gave 5 stars

Q: Timeliness in responding to your needs:

50 out of 60 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

53 out of 58 gave 5 stars

Q: Communication and follow-up from the Salesperson:

51 out of 57 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

53 out of 57 gave 5 stars

Q: Condition of the work area after job completion:

51 out of 57 gave 5 stars

Q: How likely would you be to use our company again?

53 out of 61 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

55 out of 61 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

54 out of 61 gave 5 stars