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Johnson Mechanical Inc.
97.496831432193 100
4.9

170 reviews since April, 2018

Johnson Mechanical Inc.
(419) 678-8102 ยท
Coldwater, OH 45828

Consumer Review Summary

170 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

157 out of 167 gave 5 stars

Q: Timeliness in responding to your needs:

148 out of 169 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

146 out of 161 gave 5 stars

Q: Communication and follow-up from the Salesperson:

141 out of 160 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

150 out of 161 gave 5 stars

Q: Condition of the work area after job completion:

151 out of 166 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

57 out of 63 gave 5 stars

Q: How likely would you be to use our company again?

152 out of 170 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

154 out of 170 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

7 out of 7 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

7 out of 7 gave 5 stars

Q: Overall experience with the Service Technician:

7 out of 7 gave 5 stars

Q: Please rate your overall experience with our company:

153 out of 170 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Celina, OH on Verified Purchase
"I manage 122 leased lots with cottages, mobile homes, and RVs. Our business has been here since 1930. As the business has been modernized, many improvements have been complicated by old systems. Johnson Mechanical and Kogge Plumbing have helped me every step of the way; sometimes with planned improvements and sometimes in crisis. Cannot say enough positive things about the company. "
100% rating 100 from Saint Marys, OH on Verified Purchase
"We have had a lot of work done on our house this year. Upgraded all the gas lines, moved water lines, kitchen remodel! Kogge was wonderful to work with; they explained the processes, discussed options, and when we had concerns, they listened and addressed the issues! Fabulous company!"
100% rating 100 from Saint Marys, OH on Verified Purchase
"Hands down, Kogge is the best! We are very appreciative of their professionalism and highly recommend them. Even all the girls in the office are awesome, very knowledgeable, and professional."
100% rating 100 from Saint Marys, OH on Verified Purchase
"Great experience from start to finish. The installation went smoothly, and they went above and beyond by coming up with a creative way to hide the line set, making the mini-split look much cleaner and more visually appealing. Very happy with the finished product!"
100% rating 100 from Saint Marys, OH on Verified Purchase
"Excellent service. Prompt service, great workmanship. I will definitely be using them again for any heating or cooling issues I have. Also, the courtesy gift was a welcome touch. Thank you. "
100% rating 100 from Saint Marys, OH on Verified Purchase
"Kogge plumbed our new home in 1966, this is the 3rd furnace they have installed. We have always been happy with their service."
100% rating 100 from Wapakoneta, OH on Verified Purchase
"Overall excellent experience, fantastic work, and cleanliness. Your techs were amazing! The equipment is excellent. Very happy!"
98% rating 100 from Mendon, OH on Verified Purchase
"I was a prior customer of the former owner."
100% rating 100 from Saint Marys, OH on Verified Purchase
"We had a very good response and gave a couple of options. After some consideration, we decided to purchase a new unit, which was handled very quickly, even though we were handling all of this from out of state."
98% rating 100 from New Bremen, OH on Verified Purchase
"They were very courteous and thoughtful."
(37 Remaining)