4.9
136 reviews since April, 2018
Consumer Review Summary
136 reviews since April, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
124 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
116 out of 135 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
118 out of 131 gave 5 stars
Q: Communication and follow-up from the Salesperson:
111 out of 129 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
119 out of 130 gave 5 stars
Q: Condition of the work area after job completion:
117 out of 132 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
31 out of 37 gave 5 stars
Q: How likely would you be to use our company again?
121 out of 136 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
123 out of 136 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
4 out of 4 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
4 out of 4 gave 5 stars
Q: Overall experience with the Service Technician:
4 out of 4 gave 5 stars
Q: Please rate your overall experience with our company:
121 out of 136 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS