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Johnson Mechanical Inc.
97.419986936643 100
4.9

165 reviews since April, 2018

Johnson Mechanical Inc.
(419) 678-8102 ยท
Coldwater, OH 45828

Consumer Review Summary

165 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
9%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

152 out of 162 gave 5 stars

Q: Timeliness in responding to your needs:

143 out of 164 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

143 out of 158 gave 5 stars

Q: Communication and follow-up from the Salesperson:

138 out of 157 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

147 out of 158 gave 5 stars

Q: Condition of the work area after job completion:

146 out of 161 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

55 out of 61 gave 5 stars

Q: How likely would you be to use our company again?

147 out of 165 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

149 out of 165 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

5 out of 5 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

5 out of 5 gave 5 stars

Q: Overall experience with the Service Technician:

5 out of 5 gave 5 stars

Q: Please rate your overall experience with our company:

148 out of 165 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Saint Marys, OH on Verified Purchase
"Hands down, Kogge is the best! We are very appreciative of their professionalism and highly recommend them. Even all the girls in the office are awesome, very knowledgeable, and professional."
100% rating 100 from Saint Marys, OH on Verified Purchase
"Great experience from start to finish. The installation went smoothly, and they went above and beyond by coming up with a creative way to hide the line set, making the mini-split look much cleaner and more visually appealing. Very happy with the finished product!"
100% rating 100 from Saint Marys, OH on Verified Purchase
"Excellent service. Prompt service, great workmanship. I will definitely be using them again for any heating or cooling issues I have. Also, the courtesy gift was a welcome touch. Thank you. "
100% rating 100 from Saint Marys, OH on Verified Purchase
"Kogge plumbed our new home in 1966, this is the 3rd furnace they have installed. We have always been happy with their service."
100% rating 100 from Wapakoneta, OH on Verified Purchase
"Overall excellent experience, fantastic work, and cleanliness. Your techs were amazing! The equipment is excellent. Very happy!"
98% rating 100 from Mendon, OH on Verified Purchase
"I was a prior customer of the former owner."
100% rating 100 from Saint Marys, OH on Verified Purchase
"We had a very good response and gave a couple of options. After some consideration, we decided to purchase a new unit, which was handled very quickly, even though we were handling all of this from out of state."
98% rating 100 from New Bremen, OH on Verified Purchase
"They were very courteous and thoughtful."
100% rating 100 from New Knoxville, OH on Verified Purchase
"Excellent job and clean."
100% rating 100 from Saint Marys, OH on Verified Purchase
"I was impressed by the way they conducted themselves on my call."
(35 Remaining)