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Johnson Mechanical Inc.
97.040252565114 100
4.9

138 reviews since April, 2018

Johnson Mechanical Inc.
(419) 678-8102 ยท
Coldwater, OH 45828

Consumer Review Summary

138 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
10%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

125 out of 135 gave 5 stars

Q: Timeliness in responding to your needs:

117 out of 137 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

120 out of 133 gave 5 stars

Q: Communication and follow-up from the Salesperson:

112 out of 131 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

121 out of 132 gave 5 stars

Q: Condition of the work area after job completion:

119 out of 134 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

33 out of 39 gave 5 stars

Q: How likely would you be to use our company again?

122 out of 138 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

124 out of 138 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4 out of 4 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

4 out of 4 gave 5 stars

Q: Overall experience with the Service Technician:

4 out of 4 gave 5 stars

Q: Please rate your overall experience with our company:

122 out of 138 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
98% rating 100 from Mendon, OH on Verified Purchase
"I was a prior customer of the former owner."
100% rating 100 from Saint Marys, OH on Verified Purchase
"We had a very good response and gave a couple of options. After some consideration, we decided to purchase a new unit, which was handled very quickly, even though we were handling all of this from out of state."
98% rating 100 from New Bremen, OH on Verified Purchase
"They were very courteous and thoughtful."
100% rating 100 from New Knoxville, OH on Verified Purchase
"Excellent job and clean."
100% rating 100 from Saint Marys, OH on Verified Purchase
"I was impressed by the way they conducted themselves on my call."
98% rating 100 from Saint Marys, OH on Verified Purchase
"I am extremely happy and was impressed by the three men who installed the AC unit. They were knowledgeable, courteous, and they cleaned up the area before leaving the job! I have already recommended you to other friends. You have the best technicians! Thank you!!"
100% rating 100 from Saint Marys, OH on Verified Purchase
"I've been a loyal customer of Kogge for over 30 years. Always get great service. Thank you!!!"
100% rating 100 from Saint Marys, OH on Verified Purchase
"The installation team was very helpful and just very nice guys!"
100% rating 100 from Lima, OH on Verified Purchase
"I was in need of a new central air unit. I'm an acquaintance of an employee of the company and reached out to him. An estimate was performed quickly, and the installation was done even faster. So far, I'm very pleased with my experience!"
92% rating 100 from Celina, OH on Verified Purchase
"The gift that came in the mail was a nice touch!"
(30 Remaining)