4.9
139 reviews since April, 2018
Consumer Review Summary
139 reviews since April, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
126 out of 136 gave 5 stars
Q: Timeliness in responding to your needs:
118 out of 138 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
121 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
113 out of 132 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
122 out of 133 gave 5 stars
Q: Condition of the work area after job completion:
120 out of 135 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
34 out of 40 gave 5 stars
Q: How likely would you be to use our company again?
123 out of 139 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
125 out of 139 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
4 out of 4 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
4 out of 4 gave 5 stars
Q: Overall experience with the Service Technician:
4 out of 4 gave 5 stars
Q: Please rate your overall experience with our company:
123 out of 139 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS