4.9
122 reviews since April, 2018
Consumer Review Summary
122 reviews since April, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
111 out of 119 gave 5 stars
Q: Timeliness in responding to your needs:
104 out of 121 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
107 out of 118 gave 5 stars
Q: Communication and follow-up from the Salesperson:
100 out of 116 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
107 out of 117 gave 5 stars
Q: Condition of the work area after job completion:
104 out of 118 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
22 out of 25 gave 5 stars
Q: How likely would you be to use our company again?
109 out of 122 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
110 out of 122 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3 out of 3 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3 out of 3 gave 5 stars
Q: Overall experience with the Service Technician:
3 out of 3 gave 5 stars
Q: Please rate your overall experience with our company:
110 out of 122 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS