Customer Reviews for Johnson Mechanical Inc.

Johnson Mechanical Inc.

4.9

154 reviews since April, 2018

(419) 678-8102 · johnsonmechanical.net
Coldwater, OH 45828

Consumer Review Summary

154 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

141 out of 151 gave 5 stars

Q: Timeliness in responding to your needs:

133 out of 153 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

135 out of 149 gave 5 stars

Q: Communication and follow-up from the Salesperson:

128 out of 147 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

137 out of 148 gave 5 stars

Q: Condition of the work area after job completion:

135 out of 150 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

47 out of 53 gave 5 stars

Q: How likely would you be to use our company again?

137 out of 154 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

139 out of 154 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4 out of 4 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

4 out of 4 gave 5 stars

Q: Overall experience with the Service Technician:

4 out of 4 gave 5 stars

Q: Please rate your overall experience with our company:

137 out of 154 gave 5 stars

	100% rating 100 by D.S. from Saint Marys, OH on 07/27/26 Verified Purchase "Excellent service. Prompt service, great workmanship. I will definitely be using them again for any heating or cooling issues I have. Also, the courtesy gift was a welcome touch. Thank you. "
	100% rating 100 by E.B. from Saint Marys, OH on 06/26/26 Verified Purchase "Kogge plumbed our new home in 1966, this is the 3rd furnace they have installed. We have always been happy with their service."
	100% rating 100 by D.D. from Wapakoneta, OH on 04/22/26 Verified Purchase "Overall excellent experience, fantastic work, and cleanliness. Your techs were amazing! The equipment is excellent. Very happy!"
	98% rating 100 by V.H. from Mendon, OH on 12/29/25 Verified Purchase "I was a prior customer of the former owner."
	100% rating 100 by M.K. from Saint Marys, OH on 12/16/25 Verified Purchase "We had a very good response and gave a couple of options. After some consideration, we decided to purchase a new unit, which was handled very quickly, even though we were handling all of this from out of state."
	98% rating 100 by K.W. from New Bremen, OH on 12/05/25 Verified Purchase "They were very courteous and thoughtful."
	100% rating 100 by M.P. from New Knoxville, OH on 11/24/25 Verified Purchase "Excellent job and clean."
	100% rating 100 by C.B. from Saint Marys, OH on 10/06/25 Verified Purchase "I was impressed by the way they conducted themselves on my call."
	98% rating 100 by C.S. from Saint Marys, OH on 09/09/25 Verified Purchase "I am extremely happy and was impressed by the three men who installed the AC unit. They were knowledgeable, courteous, and they cleaned up the area before leaving the job! I have already recommended you to other friends. You have the best technicians! Thank you!!"
	100% rating 100 by D.S. from Saint Marys, OH on 08/08/25 Verified Purchase "I've been a loyal customer of Kogge for over 30 years. Always get great service. Thank you!!!"

(33 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS