4.9
115 reviews since April, 2018
Consumer Review Summary
115 reviews since April, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
104 out of 112 gave 5 stars
Q: Timeliness in responding to your needs:
98 out of 114 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
100 out of 111 gave 5 stars
Q: Communication and follow-up from the Salesperson:
94 out of 109 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
101 out of 110 gave 5 stars
Q: Condition of the work area after job completion:
98 out of 111 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
16 out of 18 gave 5 stars
Q: How likely would you be to use our company again?
102 out of 115 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
103 out of 115 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
3 out of 3 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
3 out of 3 gave 5 stars
Q: Overall experience with the Service Technician:
3 out of 3 gave 5 stars
Q: Please rate your overall experience with our company:
103 out of 115 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS