Customer Reviews for Doornbos Heating and Air Conditioning

4.9

1,040 reviews since August, 2017

(708) 423-9580 · doornbos.com
Alsip, IL 60803

Consumer Review Summary

1,040 reviews since August, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Doornbos Heating and Air Conditioning. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

978 out of 1,033 gave 5 stars

Q: Timeliness in responding to your needs:

956 out of 1,033 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

955 out of 1,031 gave 5 stars

Q: Communication and follow-up from the Salesperson:

884 out of 1,009 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

997 out of 1,031 gave 5 stars

Q: Condition of the work area after job completion:

975 out of 1,031 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

193 out of 202 gave 5 stars

Q: How likely would you be to use our company again?

967 out of 1,035 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

954 out of 1,032 gave 5 stars

Q: Please rate your overall experience with our company:

973 out of 1,032 gave 5 stars

	100% rating 100 by R.Y. from Worth, IL on 02/24/26 Verified Purchase "Very pleased with our experience!"
	100% rating 100 by T.F. from Chicago, IL on 01/28/26 Verified Purchase "Loving our new furnace. The technician was honest and patiently explained why our old unit was failing. "
	100% rating 100 by C.B. from Alsip, IL on 01/09/26 Verified Purchase "We appreciated that floor heaters were loaned to us to keep us warm during the new furnace installation."
	100% rating 100 by K.K. from Homer Glen, IL on 01/04/26 Verified Purchase "Frank came to give me an estimate on a new furnace and air conditioner last week. After he went through all the options, I picked out the units I wanted. I picked Carrier since they're an authorized dealer, and also I've researched that they have very reliable equipment. Frank gave a good proposal with lots of incentives. Frank put the order through, and the very next week, the install team came out. Had a complete installation done with a new Carrier furnace and air conditioner today. Both installers, Andreas and Jacob, did an outstanding job. They both were very professional and friendly. They installed the equipment as if it were in their own home. Can't say enough about the great work they did. Thanks Frank, Andreas, Jacob, and Doornbos. You made me a happy customer."
	100% rating 100 by W.P. from Chicago, IL on 09/11/25 Verified Purchase "From the initial consultation to the completed installation, Doornbos proved to be a highly professional company that values and addresses the concerns of the customer. "
	100% rating 100 by K.B. from Oak Lawn, IL on 09/03/25 Verified Purchase "Nick and Jamien were professional, friendly, and explained any questions I had."
	100% rating 100 by W.D. from Naperville, IL on 08/21/25 Verified Purchase "100% satisfaction. Doornbos nailed it!!"
	100% rating 100 by X.C. from Chicago, IL on 08/18/25 Verified Purchase "Grateful to have a working AC again, thanks to the Doornbos speedy and knowledgeable team! "
	100% rating 100 by A.R. from Crestwood, IL on 08/17/25 Verified Purchase "My salesperson, Frank, and my installers, Al and Tim, were absolutely amazing!"
	100% rating 100 by J.W. from Hickory Hills, IL on 08/08/25 Verified Purchase "Friendly and competent technicians. I have been a customer for my years and am always satisfied with your people and product. Thank you!"

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Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS