93.75571820677 100
4.7

123 reviews since July, 2017

Gore Heating & A/C, Inc.
(910) 485-5877 ·
Fayetteville, NC 28301

Consumer Review Summary

123 reviews since July, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Gore Heating & A/C, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

103 out of 120 gave 5 stars

Q: Timeliness in responding to your needs:

97 out of 122 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

53 out of 61 gave 5 stars

Q: Communication and follow-up from the Salesperson:

50 out of 61 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

52 out of 60 gave 5 stars

Q: Condition of the work area after job completion:

99 out of 120 gave 5 stars

Q: How likely would you be to use our company again?

99 out of 121 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

100 out of 122 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

57 out of 62 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

56 out of 62 gave 5 stars

Q: Overall experience with the Service Technician:

56 out of 62 gave 5 stars

Q: Please rate your overall experience with our company:

102 out of 120 gave 5 stars