Customer Reviews for Gore Heating & A/C, Inc.

Gore Heating & A/C, Inc.

4.7

153 reviews since July, 2017

(910) 485-5877 · goreheating.com
Fayetteville, NC 28301

Consumer Review Summary

153 reviews since July, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Gore Heating & A/C, Inc.. Here are the results to date:

5 Star

85%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

129 out of 149 gave 5 stars

Q: Timeliness in responding to your needs:

120 out of 152 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

82 out of 91 gave 5 stars

Q: Communication and follow-up from the Salesperson:

75 out of 91 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

80 out of 90 gave 5 stars

Q: Condition of the work area after job completion:

127 out of 150 gave 5 stars

Q: How likely would you be to use our company again?

125 out of 151 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

127 out of 152 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

57 out of 62 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

56 out of 62 gave 5 stars

Q: Overall experience with the Service Technician:

56 out of 62 gave 5 stars

Q: Please rate your overall experience with our company:

129 out of 150 gave 5 stars

	100% rating 100 by J.T. from Fayetteville, NC on 03/28/25 Verified Purchase "Great customer service! My needs were met quickly and professionally, thank you Gore!!!"
	100% rating 100 by C.S. from Fayetteville, NC on 02/06/25 Verified Purchase "All employees are very professional, courteous, and helpful. We chose them since they are a local family-owned business and we value that. "
	100% rating 100 by M.C. from Erwin, NC on 12/10/24 Verified Purchase "Satisfying experience!"
	100% rating 100 by D.P. from Fayetteville, NC on 10/26/24 Verified Purchase "I want to thank Josh and the guys who came out to install my new system at my house. They were professional, respectful, and very knowledgeable about all the questions I asked. I would recommend Gore to anyone who needs an AC company. "
	100% rating 100 by Y.D. from Raeford, NC on 08/30/24 Verified Purchase "Josh A. explained and showed me what was the problem with the unit. I am happy that he took the time to explain the damage."
	100% rating 100 by M.M. from Raeford, NC on 08/07/24 Verified Purchase "My experience with Gore Heating and Air was great. My new install is running perfectly. "
	100% rating 100 by B.H. from Hope Mills, NC on 08/05/24 Verified Purchase "Wonderful experience from start to finish. Nicholas is great!"
	100% rating 100 by W.C. from Fayetteville, NC on 07/20/24 Verified Purchase "Friendly, courteous, and professional customer service and the product used was what I liked."
	100% rating 100 by J.M. from Fayetteville, NC on 06/28/24 Verified Purchase "We love this company! Awesome service and the people are amazing! We will be calling them if we ever have any issues. We will also recommend them to all our friends and family! "
	100% rating 100 by C.S. from Hope Mills, NC on 06/10/24 Verified Purchase "Thanks so much for everything. The gift was not necessary but very appreciated. Thanks again and enjoy your summer. We will now. "

(32 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS