Customer Reviews for Gore Heating & A/C, Inc.

Gore Heating & A/C, Inc.

4.7

155 reviews since July, 2017

(910) 485-5877 · goreheating.com
Fayetteville, NC 28301

Consumer Review Summary

155 reviews since July, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Gore Heating & A/C, Inc.. Here are the results to date:

5 Star

86%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

131 out of 151 gave 5 stars

Q: Timeliness in responding to your needs:

122 out of 154 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

84 out of 93 gave 5 stars

Q: Communication and follow-up from the Salesperson:

77 out of 93 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

82 out of 92 gave 5 stars

Q: Condition of the work area after job completion:

129 out of 152 gave 5 stars

Q: How likely would you be to use our company again?

127 out of 153 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

129 out of 154 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

57 out of 62 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

56 out of 62 gave 5 stars

Q: Overall experience with the Service Technician:

56 out of 62 gave 5 stars

Q: Please rate your overall experience with our company:

131 out of 152 gave 5 stars

	100% rating 100 by T.L. from Fayetteville, NC on 05/01/25 Verified Purchase "I was very impressed with the technician who diagnosed the problem, and the technician who came once the work was done, he added the Freon. "
	100% rating 100 by D.S. from Hope Mills, NC on 04/26/25 Verified Purchase "Gore Heating and Air was super quick in getting my new HVACs installed, less than 24 hours after my call. They were professional and knowledgeable and did great work. I had three different quotes, and they came in at the best prices. Would highly recommend them to anyone. "
	100% rating 100 by J.T. from Fayetteville, NC on 03/28/25 Verified Purchase "Great customer service! My needs were met quickly and professionally, thank you Gore!!!"
	100% rating 100 by C.S. from Fayetteville, NC on 02/06/25 Verified Purchase "All employees are very professional, courteous, and helpful. We chose them since they are a local family-owned business and we value that. "
	100% rating 100 by M.C. from Erwin, NC on 12/10/24 Verified Purchase "Satisfying experience!"
	100% rating 100 by D.P. from Fayetteville, NC on 10/26/24 Verified Purchase "I want to thank Josh and the guys who came out to install my new system at my house. They were professional, respectful, and very knowledgeable about all the questions I asked. I would recommend Gore to anyone who needs an AC company. "
	100% rating 100 by Y.D. from Raeford, NC on 08/30/24 Verified Purchase "Josh A. explained and showed me what was the problem with the unit. I am happy that he took the time to explain the damage."
	100% rating 100 by M.M. from Raeford, NC on 08/07/24 Verified Purchase "My experience with Gore Heating and Air was great. My new install is running perfectly. "
	100% rating 100 by B.H. from Hope Mills, NC on 08/05/24 Verified Purchase "Wonderful experience from start to finish. Nicholas is great!"
	100% rating 100 by W.C. from Fayetteville, NC on 07/20/24 Verified Purchase "Friendly, courteous, and professional customer service and the product used was what I liked."

(34 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS