VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Hiwassee Chase Air Systems
96.954067730634 100
4.9

289 reviews since June, 2015

Hiwassee Chase Air Systems
(423) 472-4569 ·
Cleveland, TN 37323

Consumer Review Summary

289 reviews since June, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hiwassee Chase Air Systems. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

266 out of 283 gave 5 stars

Q: Timeliness in responding to your needs:

268 out of 287 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

263 out of 283 gave 5 stars

Q: Communication and follow-up from the Salesperson:

248 out of 283 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

258 out of 286 gave 5 stars

Q: Condition of the work area after job completion:

260 out of 286 gave 5 stars

Q: How likely would you be to use our company again?

260 out of 287 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

260 out of 288 gave 5 stars

Q: Please rate your overall experience with our company:

260 out of 286 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cleveland, TN on Verified Purchase
"Nice experience! Thank you."
100% rating 100 from Benton, TN on Verified Purchase
"These young people were very courteous and helped us out and explained what they were doing."
100% rating 100 from Cleveland, TN on Verified Purchase
"Over all the job was perfect. Price, insulation, clean up n follow up was all very professional n we hope to keep them as long as they stay in business!"
100% rating 100 from Ocoee, TN on Verified Purchase
"Everyone we were in contact with during our purchase and installation was polite, professional, and willing to answer all of our questions."
92% rating 100 from Cleveland, TN on Verified Purchase
"The installation crew was spectacular!"
100% rating 100 from Cleveland, TN on Verified Purchase
"Great group of installers, very nice and very professional. I have had several installations over the years but this one is by far the best."
97% rating 100 from Cleveland, TN on Verified Purchase
"All your people were professional and knowledgeable."
97% rating 100 from Georgetown, TN on Verified Purchase
"Excellent service. Friendly workers. Left absolutely no signs that they had been here. Great!"
100% rating 100 from Cleveland, TN on Verified Purchase
"Excellent. Could not be better."
100% rating 100 from Cleveland, TN on Verified Purchase
"Hiwassee Chase Air Systems is a reputable business. They made good on their promises and did so in a timely manner. I used them for a heat pump system replacement and routine system maintenance on both of my heat pumps. "
(79 Remaining)