Customer Reviews for Orange Home Services, LLC.

4.9

260 reviews since October, 2017

(630) 761-3343 · orangehomeservices.com
Elburn, IL 60119

Consumer Review Summary

260 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

245 out of 259 gave 5 stars

Q: Timeliness in responding to your needs:

241 out of 258 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

245 out of 259 gave 5 stars

Q: Communication and follow-up from the Salesperson:

238 out of 259 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

244 out of 260 gave 5 stars

Q: Condition of the work area after job completion:

242 out of 259 gave 5 stars

Q: How likely would you be to use our company again?

247 out of 260 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

244 out of 259 gave 5 stars

Q: Please rate your overall experience with our company:

243 out of 259 gave 5 stars

	100% rating 100 by R.P. from Geneva, IL on 10/24/20 Verified Purchase "Installation of our two new Bryant furnaces went so well for us that we also purchased one new a/c unit!"
	100% rating 100 by C.M. from North Aurora, IL on 10/22/20 Verified Purchase "So happy to have my new units installed. The overall experience was excellent. I was especially impressed by the installation team. They were incredibly neat and tidy. Never would have known they were there!"
	100% rating 100 by B.V. from Batavia, IL on 10/21/20 Verified Purchase "Super happy with my new garage heater. Everything was easy, smooth and everyone I dealt with was fantastic. Will be using you guys for all my HVAC needs in the future."
	100% rating 100 by B.K. from Batavia, IL on 10/16/20 Verified Purchase "The buyin /installation experience was top notch. Great group of people. My wife and I are very pleased."
	100% rating 100 by J.K. from Naperville, IL on 09/30/20 Verified Purchase "Very good experience! "
	97% rating 100 by J.B. from Geneva, IL on 09/24/20 Verified Purchase "So far everything is working great. I am looking forward to trying out the furnace portion in the next few weeks. Your team was very polite and we trust their confidence in putting a good system in our home. "
	100% rating 100 by B.V. from St Charles, IL on 09/24/20 Verified Purchase "I was very impressed with the entire Orange team. They were very professional, and I like to do business with fellow veterans."
	100% rating 100 by S.K. from Batavia, IL on 08/26/20 Verified Purchase "I chose the right contractor to replace my furnace. From my first call to get someone over to get the process started, I was surprised at how reliable everyone was. Excellent communication via email reminders, returned calls, and appointment reminders. The furnace was professionally installed. I'm a little "particular" I've been told, and I was very pleased with the workmanship of the installation. The guys were great and happily answered any questions I had. "
	100% rating 100 by M.H. from St Charles, IL on 08/18/20 Verified Purchase "I appreciated that I was put in direct contact with the salesperson who was very easy to contact via text and phone (and just a very personable guy). He was patient and thorough in his explanation of the AC unit purchase. The installation team was prompt. I like working with Orange Home Services because I am confident that they are honest in their diagnosis and in their pricing. "
	100% rating 100 by H.H. from Aurora, IL on 08/12/20 Verified Purchase "Awesome- honest and to the point- gave options with pros and cons of each... no pressure to choose the highest priced. "

(82 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS