VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Orange Home Services, LLC.
97.743632336656 100
4.9

201 reviews since October, 2017

Orange Home Services, LLC.
630-761-3343 ·
Elburn, IL 60119

Consumer Review Summary

201 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

190 out of 201 gave 5 stars

Q: Timeliness in responding to your needs:

184 out of 199 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

189 out of 200 gave 5 stars

Q: Communication and follow-up from the Salesperson:

186 out of 201 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

187 out of 201 gave 5 stars

Q: Condition of the work area after job completion:

186 out of 201 gave 5 stars

Q: How likely would you be to use our company again?

188 out of 201 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

188 out of 201 gave 5 stars

Q: Please rate your overall experience with our company:

188 out of 201 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Plainfield, IL on Verified Purchase
"Great experience! "
100% rating 100 from Geneva, IL on Verified Purchase
"We are long-time customers of Orange and still just as happy as ever. Small jobs to big, they know what they’re doing."
100% rating 100 from Batavia, IL on Verified Purchase
"We used Orange for 2 projects, the price was significantly less than the competitors. It's been months since the work and everything works well. We will definitely use Orange again!"
100% rating 100 from Batavia, IL on Verified Purchase
"Excellent service, knowledge and customer service."
94% rating 100 from Elburn, IL on Verified Purchase
"The cookies are good!"
97% rating 100 from St Charles, IL on Verified Purchase
"Thanks, our experience with Orange Home Services was great. Would definitely recommend to others. "
100% rating 100 from Geneva, IL on Verified Purchase
"Top-rated from the first call to installation. Real pros!"
100% rating 100 from Batavia, IL on Verified Purchase
"I can not say enough great things about your company. We had no heat in the middle of winter and after meeting with another HVAC company I called you guys based on the great reviews you had. And now I know why. You squeezed us in the same day and took your time explaining what our home needed, the sales rep was helpful, answered all my questions, took my phone calls at all hours, and got me heat asap. Your warranty was the best I had found and your pricing was very competitive, but really it came down to your people taking the time to care and help up make this big decision, I am so happy we found you. I am happy that you could help us get a whole new HVAC system so quickly-- you have far exceeded our expectations. "
100% rating 100 from Batavia, IL on Verified Purchase
"Great job, knowledgeable, good guys."
100% rating 100 from Oswego, IL on Verified Purchase
"Great experience all around! Brent was very detailed in our first meeting, giving us multiple options and not pushing anyone in particular. He took the time to talk to us and then made a few recommendations but left the decision to us. Install team was fantastic, tarps were used to protect all wood floors and carpet. Cleaned up after the job and left no mess for us, very professional the entire time. We had a new furnace and central A/C put in so they were here a full day."
(61 Remaining)