Customer Reviews for Orange Home Services, LLC.

4.9

296 reviews since October, 2017

(630) 761-3343 · orangehomeservices.com
Elburn, IL 60119

Consumer Review Summary

296 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

277 out of 295 gave 5 stars

Q: Timeliness in responding to your needs:

273 out of 294 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

280 out of 295 gave 5 stars

Q: Communication and follow-up from the Salesperson:

270 out of 295 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

276 out of 296 gave 5 stars

Q: Condition of the work area after job completion:

274 out of 295 gave 5 stars

Q: How likely would you be to use our company again?

277 out of 295 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

274 out of 294 gave 5 stars

Q: Please rate your overall experience with our company:

275 out of 294 gave 5 stars

	97% rating 100 by T.H. from St Charles, IL on 04/09/21 Verified Purchase "Brent was very helpful and professional. The guys protected the stairs, carpeting, and floors well. Since they vacuumed, it was cleaner after they left than when they got here. Within a day or two, I already recommended them to a neighbor who saw their truck in my driveway."
	100% rating 100 by J.V. from South Elgin, IL on 03/20/21 Verified Purchase "Provided great service when our unit was in need. When we decided to purchase a new furnace, they provided options with no aggressive hard sale. I would highly recommend both their service and sales to anyone."
	100% rating 100 by L.C. from St Charles, IL on 03/19/21 Verified Purchase "An excellent experience! Looking forward to a long-lasting experience! "
	100% rating 100 by K.D. from South Elgin, IL on 02/12/21 Verified Purchase "I was very impressed with the entire experience. I was referred by the McDowells in Elburn. I ended up checking out your website and I was super impressed with your videos. Especially the fact that you train your employees the way you feel things should be done. I was impressed by your salesperson's knowledge and kindness. The two gentlemen installers were amazing. They were very courteous and got everything done as quickly and efficiently as possible. Thank you! "
	100% rating 100 by R.B. from Geneva, IL on 01/28/21 Verified Purchase "Very satisfied! Brent was very responsive and answered any questions I had. Great to work with as were the installers. I’ve recommended Orange Home Service to friends and will continue to. "
	100% rating 100 by R.H. from St Charles, IL on 01/28/21 Verified Purchase "Great experience overall. Will definitely call again for future projects. "
	100% rating 100 by B.G. from Geneva, IL on 01/25/21 Verified Purchase "Great experience and love the new furnace."
	100% rating 100 by M.M. from Elburn, IL on 01/23/21 Verified Purchase "Your company is awesome! It's pretty scary to not have heat and your timely, kind response to us stopped those fears. Thank you so very much!"
	100% rating 100 by L.G. from Geneva, IL on 01/19/21 Verified Purchase "This was a great experience."
	97% rating 100 by J.V. from Naperville, IL on 01/10/21 Verified Purchase "Thank you for your help, and the fast turn around time to get an installation date. "

(95 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS