VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Orange Home Services, LLC.
97.968170580964 100
4.9

360 reviews since October, 2017

Orange Home Services, LLC.
(630) 761-3343 ·
Elburn, IL 60119

Consumer Review Summary

360 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

341 out of 360 gave 5 stars

Q: Timeliness in responding to your needs:

335 out of 359 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

343 out of 360 gave 5 stars

Q: Communication and follow-up from the Salesperson:

332 out of 359 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

335 out of 361 gave 5 stars

Q: Condition of the work area after job completion:

329 out of 359 gave 5 stars

Q: How likely would you be to use our company again?

340 out of 360 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

335 out of 359 gave 5 stars

Q: Please rate your overall experience with our company:

338 out of 359 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Elburn, IL on Verified Purchase
"Competitive pricing and prompt service. Courteous and friendly employees. "
100% rating 100 from Geneva, IL on Verified Purchase
"You're the best!"
100% rating 100 from Wheaton, IL on Verified Purchase
"SUPER fast service from knowledgeable, kind people. Love it. "
97% rating 100 from Maple Park, IL on Verified Purchase
"So happy with Orange! We will be using them for all our HVAC needs!"
100% rating 100 from Plainfield, IL on Verified Purchase
"Brent and crew were over the top exceptional. Exceeded expectations in all areas."
100% rating 100 from Geneva, IL on Verified Purchase
"Brent was very informative and easy to work with, Ray and John were courteous and professional and did a great job. They solved my thermostat power issue easily and John explained the warranty and service. Thanks Jim and Cindy you got good people!!"
100% rating 100 from Elburn, IL on Verified Purchase
"There were several problems occurring in our old furnace and after 3 visits and different parts, the furnace was finally fixed. The owner who came out on the last visit to check out the situation made us an offer/credit on a new furnace which we decided to do. We felt this level of service and customer satisfaction is truly outstanding in today's work atmosphere. We appreciate it very much and the gift that was sent to us. Thank you."
100% rating 100 from Sugar Grove, IL on Verified Purchase
"I had a good experience with them so far."
100% rating 100 from Elburn, IL on Verified Purchase
"The entire experience was Excellent! We always use Orange Home Services, very professional and the staff is very kind. They do a great job with explaining services and communication!"
100% rating 100 from Dekalb, IL on Verified Purchase
"Orange was wonderful from 1st contact through completion. Every individual I spoke with was pleasant and had all the answers to my questions. I would recommend Orange to anyone needing HVA assistance. Thank you all!"
(119 Remaining)