Customer Reviews for Orange Home Services, LLC.

4.9

278 reviews since October, 2017

(630) 761-3343 · orangehomeservices.com
Elburn, IL 60119

Consumer Review Summary

278 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

259 out of 277 gave 5 stars

Q: Timeliness in responding to your needs:

257 out of 276 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

262 out of 277 gave 5 stars

Q: Communication and follow-up from the Salesperson:

254 out of 277 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

260 out of 278 gave 5 stars

Q: Condition of the work area after job completion:

256 out of 277 gave 5 stars

Q: How likely would you be to use our company again?

260 out of 277 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

258 out of 276 gave 5 stars

Q: Please rate your overall experience with our company:

258 out of 276 gave 5 stars

	97% rating 100 by J.V. from Naperville, IL on 01/10/21 Verified Purchase "Thank you for your help, and the fast turn around time to get an installation date. "
	100% rating 100 by L.C. from Elburn, IL on 11/30/20 Verified Purchase "Amazing service and everyone was very professional! While waiting for my new unit to come in, they sent a service tech over to make sure my old kept working. And they didn't charge me for the service call. I thought that was going above and beyond! I highly recommend Orange Home Services! "
	100% rating 100 by C.I. from Elburn, IL on 11/11/20 Verified Purchase "When the furnace would not start up I called a few places. One did not replace furnaces and gave me your name. When I called, your salesperson came the very next day. Brent provided invoices that clearly showed what I could choose, the difference between systems, and the price of each package. It was the clarity of the presentation that made the difference in choosing OHS. Three days later the new HVAC was being put in. I am very satisfied with the new heating system. "
	100% rating 100 by D.L. from Shorewood, IL on 11/04/20 Verified Purchase "Excellent job from beginning to the end."
	100% rating 100 by R.P. from Geneva, IL on 10/24/20 Verified Purchase "Installation of our two new Bryant furnaces went so well for us that we also purchased one new a/c unit!"
	100% rating 100 by C.M. from North Aurora, IL on 10/22/20 Verified Purchase "So happy to have my new units installed. The overall experience was excellent. I was especially impressed by the installation team. They were incredibly neat and tidy. Never would have known they were there!"
	100% rating 100 by B.V. from Batavia, IL on 10/21/20 Verified Purchase "Super happy with my new garage heater. Everything was easy, smooth and everyone I dealt with was fantastic. Will be using you guys for all my HVAC needs in the future."
	100% rating 100 by B.K. from Batavia, IL on 10/16/20 Verified Purchase "The buyin /installation experience was top notch. Great group of people. My wife and I are very pleased."
	100% rating 100 by J.K. from Naperville, IL on 09/30/20 Verified Purchase "Very good experience! "
	97% rating 100 by J.B. from Geneva, IL on 09/24/20 Verified Purchase "So far everything is working great. I am looking forward to trying out the furnace portion in the next few weeks. Your team was very polite and we trust their confidence in putting a good system in our home. "

(86 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS