Customer Reviews for Orange Home Services, LLC.

4.9

232 reviews since October, 2017

630-761-3343 · orangehomeservices.com
Elburn, IL 60119

Consumer Review Summary

232 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

5 Star

94%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

220 out of 232 gave 5 stars

Q: Timeliness in responding to your needs:

215 out of 230 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

219 out of 231 gave 5 stars

Q: Communication and follow-up from the Salesperson:

214 out of 232 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

218 out of 232 gave 5 stars

Q: Condition of the work area after job completion:

216 out of 232 gave 5 stars

Q: How likely would you be to use our company again?

219 out of 232 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

216 out of 231 gave 5 stars

Q: Please rate your overall experience with our company:

218 out of 232 gave 5 stars

	100% rating 100 by J.M. from Geneva, IL on 08/03/20 Verified Purchase "Excellent service from start to finish. Brent was very knowledgeable and the technician was very helpful and patient in answering our questions .....especially the new thermostat. "
	100% rating 100 by S.R. from Geneva, IL on 07/21/20 Verified Purchase "Nice doing business with you!"
	100% rating 100 by J.D. from Sugar Grove, IL on 07/09/20 Verified Purchase "The quoted price was good on the condenser unit I needed. Kurtis arrived early and was fully prepared for a home visit in this Coronavirus time. Very professional and worked hard to get our house cooled down in the heatwave. I’m very satisfied with this company and have recommended them to others. "
	100% rating 100 by J.K. from Geneva, IL on 07/07/20 Verified Purchase "Everything from the initial visit by your salesperson to the final signature at job completion went smoothly. The price of my new furnace was very reasonable. Have recommended you several times already. "
	100% rating 100 by M.L. from Naperville, IL on 07/07/20 Verified Purchase "I was very satisfied with the services, product, and salesperson. I will use Orange services for my future HVAC services. I already recommended them to two other people and they also were very pleased."
	100% rating 100 by K.W. from Geneva, IL on 06/29/20 Verified Purchase "Very professional. Showed up when scheduled. Clean and courteous."
	100% rating 100 by J.G. from Batavia, IL on 06/29/20 Verified Purchase "Great company, no complaints at all. Everything from initial contact till service completion/installation was 100%!"
	100% rating 100 by R.C. from Batavia, IL on 06/18/20 Verified Purchase "All options were explained clearly. The response was quick and installation was efficient. An extremely positive experience. "
	100% rating 100 by M.B. from Batavia, IL on 06/04/20 Verified Purchase "The installers did an excellent job of installing my new AC unit and went above and beyond. Your company seems to always exceed my expectations. Thank you!"
	100% rating 100 by J.H. from Plainfield, IL on 05/05/20 Verified Purchase "Great experience! "

(70 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS