VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Orange Home Services, LLC.
97.631734754292 100
4.9

188 reviews since October, 2017

Orange Home Services, LLC.
630-761-3343 ·
Elburn, IL 60119

Consumer Review Summary

188 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

177 out of 188 gave 5 stars

Q: Timeliness in responding to your needs:

172 out of 186 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

176 out of 187 gave 5 stars

Q: Communication and follow-up from the Salesperson:

173 out of 188 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

175 out of 188 gave 5 stars

Q: Condition of the work area after job completion:

173 out of 188 gave 5 stars

Q: How likely would you be to use our company again?

175 out of 188 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

176 out of 188 gave 5 stars

Q: Please rate your overall experience with our company:

175 out of 188 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Oswego, IL on Verified Purchase
"Great experience all around! Brent was very detailed in our first meeting, giving us multiple options and not pushing anyone in particular. He took the time to talk to us and then made a few recommendations but left the decision to us. Install team was fantastic, tarps were used to protect all wood floors and carpet. Cleaned up after the job and left no mess for us, very professional the entire time. We had a new furnace and central A/C put in so they were here a full day."
100% rating 100 from Hanover Park, IL on Verified Purchase
"I have already recommended Orange Home Services to my neighbor. To me the most important thing is service, and I don't think anyone can beat their service."
100% rating 100 from Geneva, IL on Verified Purchase
"Excellent in every are of our experience."
100% rating 100 from Aurora, IL on Verified Purchase
"Of 3 quotes that were fairly similar in price, I chose Orange because everything discussed with the job and warranty was in writing. Orange has a nice proposal presentation."
100% rating 100 from Geneva, IL on Verified Purchase
"Quickly responded to an emergency situation."
100% rating 100 from Geneva, IL on Verified Purchase
"Everyone from your team was amazing! We are so happy with our new system and look forward to working with you in the future! "
100% rating 100 from West Chicago, IL on Verified Purchase
"When our A/C went out we called Orange to have the problem diagnosed. As we made the decision to have the unit replaced, options and details were explained, and after making it through the weekend we were enjoying cool air again. "
100% rating 100 from Batavia, IL on Verified Purchase
"Brent is an excellent representative of your company. Very personable and knowledgeable. The installers were so quiet I never heard them going in or out and they put tarps down everywhere they walked. Very pleased with my decision to go with Orange. "
100% rating 100 from Glen Ellyn, IL on Verified Purchase
"Thank you for the generous holiday gift. Had a great experience with your company once again!"
100% rating 100 from Aurora, IL on Verified Purchase
"Our great experience all started with a phone call and a terrific conversation with Mary at Orange! We had so much in common!!! Mary set us up with a consult with Brent. We cannot say enough about Brent! We had gotten an estimate from another company already and Brent compared how Orange could make a difference for us. His knowledge about our furnace and AC choice really educated us and made us totally comfortable with the product, installers, warranty, and maintenance. Brent worked with our budget and schedules! Ray and Peter did a fantastic job of installing the units! They were both prompt, courteous, and clean:) We will definitely be recommending Orange to our friends, family, and neighbors! Thank you so very much to the Fun and Cheery Orange Crew for making such a big decision easier!!! "
(71 Remaining)