VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Orange Home Services, LLC.
97.92862266858 100
4.9

311 reviews since October, 2017

Orange Home Services, LLC.
(630) 761-3343 ·
Elburn, IL 60119

Consumer Review Summary

311 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

292 out of 310 gave 5 stars

Q: Timeliness in responding to your needs:

288 out of 309 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

295 out of 310 gave 5 stars

Q: Communication and follow-up from the Salesperson:

285 out of 310 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

289 out of 311 gave 5 stars

Q: Condition of the work area after job completion:

288 out of 310 gave 5 stars

Q: How likely would you be to use our company again?

292 out of 310 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

289 out of 309 gave 5 stars

Q: Please rate your overall experience with our company:

290 out of 309 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from North Aurora, IL on Verified Purchase
"Our Salesperson, Brent was very knowledgeable about the equipment, listened to my needs, explained furnace and AC options available, answered all of my questions. The installation team did a professional job, good workmanship, protected my floors, cleaned up well after the install and explained how my new furnace and AC worked. Follow-up and communication throughout the entire project were excellent. All of the staff are very friendly and professional. Overall, an excellent experience. Highly recommend. "
100% rating 100 from Geneva, IL on Verified Purchase
"Very pleased with everything!"
100% rating 100 from Batavia, IL on Verified Purchase
"Your installation team was top-notch. Knowledgeable, courteous, professional."
100% rating 100 from Batavia, IL on Verified Purchase
"We needed a new furnace and air conditioner. Not only did Orange Home Services meet with us promptly, but their professionalism and pricing also can’t be beaten. After getting quotes from several companies, Orange proved to be the best!"
100% rating 100 from Elburn, IL on Verified Purchase
"The salesperson was very good and helpful. Everyone did an excellent job."
97% rating 100 from St Charles, IL on Verified Purchase
"Brent was very helpful and professional. The guys protected the stairs, carpeting, and floors well. Since they vacuumed, it was cleaner after they left than when they got here. Within a day or two, I already recommended them to a neighbor who saw their truck in my driveway."
100% rating 100 from South Elgin, IL on Verified Purchase
"Provided great service when our unit was in need. When we decided to purchase a new furnace, they provided options with no aggressive hard sale. I would highly recommend both their service and sales to anyone."
100% rating 100 from St Charles, IL on Verified Purchase
"An excellent experience! Looking forward to a long-lasting experience! "
100% rating 100 from South Elgin, IL on Verified Purchase
"I was very impressed with the entire experience. I was referred by the McDowells in Elburn. I ended up checking out your website and I was super impressed with your videos. Especially the fact that you train your employees the way you feel things should be done. I was impressed by your salesperson's knowledge and kindness. The two gentlemen installers were amazing. They were very courteous and got everything done as quickly and efficiently as possible. Thank you! "
100% rating 100 from Geneva, IL on Verified Purchase
"Very satisfied! Brent was very responsive and answered any questions I had. Great to work with as were the installers. I’ve recommended Orange Home Service to friends and will continue to. "
(100 Remaining)