VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Orange Home Services, LLC.
97.493489583333 100
4.9

171 reviews since October, 2017

Orange Home Services, LLC.
630-761-3343 ·
Elburn, IL 60119

Consumer Review Summary

171 reviews since October, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Orange Home Services, LLC.. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

161 out of 171 gave 5 stars

Q: Timeliness in responding to your needs:

156 out of 169 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

159 out of 170 gave 5 stars

Q: Communication and follow-up from the Salesperson:

156 out of 171 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

158 out of 171 gave 5 stars

Q: Condition of the work area after job completion:

156 out of 171 gave 5 stars

Q: How likely would you be to use our company again?

159 out of 171 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

159 out of 171 gave 5 stars

Q: Please rate your overall experience with our company:

158 out of 171 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Aurora, IL on Verified Purchase
"Our great experience all started with a phone call and a terrific conversation with Mary at Orange! We had so much in common!!! Mary set us up with a consult with Brent. We cannot say enough about Brent! We had gotten an estimate from another company already and Brent compared how Orange could make a difference for us. His knowledge about our furnace and AC choice really educated us and made us totally comfortable with the product, installers, warranty, and maintenance. Brent worked with our budget and schedules! Ray and Peter did a fantastic job of installing the units! They were both prompt, courteous, and clean:) We will definitely be recommending Orange to our friends, family, and neighbors! Thank you so very much to the Fun and Cheery Orange Crew for making such a big decision easier!!! "
100% rating 100 from Glen Ellyn, IL on Verified Purchase
"Every encounter I’ve had with Orange has impressed me. I’ve had two furnaces (two houses) and a dryer vent installed, and even when things were complicated, problems were always solved and everyone is always so pleasant! Thanks to Jim, Cindy, Brent, Curtis, Mike, Peter, Sarah, Mary, and anyone else I may have forgotten. I recommend you anytime anyone asks."
100% rating 100 from Batavia, IL on Verified Purchase
"Your gift of cookies shows that you care about your customers."
100% rating 100 from Geneva, IL on Verified Purchase
"Thank you for scheduling us so quickly!"
100% rating 100 from West Chicago, IL on Verified Purchase
"Our first experience with Orange Home Services began when we were out of the country and our house was frozen over with a broken furnace. Starting with and continuing from our first experience, all of the staff beginning with the first people we talked to the people who install and follow up are prompt, courteous, competent, and provide options that considered our best interests. Our experience with Orange Home Services has been nothing less than spectacular."
100% rating 100 from St Charles, IL on Verified Purchase
"Great experience--very professional, courteous and knowledgeable."
100% rating 100 from St Charles, IL on Verified Purchase
"Everything went very well. I highly recommend them. "
100% rating 100 from Geneva, IL on Verified Purchase
"Great experience, very informative and quick response."
97% rating 100 from Naperville, IL on Verified Purchase
"I trust the workmanship and experience in this field. "
100% rating 100 from Elburn, IL on Verified Purchase
"Wow! Where do I start?! Brent with Orange Home Services was the most thorough out of the four companies we received quotes from. He even went in both our crawl spaces to get a look at the ductwork. They spent so much time with us and explaining everything to us. Being first time home buyers this was all new to us. We appreciate you Brent! And everyone at Orange Home Services!"
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