Customer Reviews for Panther Heating & Cooling, Inc.

177 reviews since January, 2023

(803) 327-2700 · pantherhvac.com
Rock Hill, SC 29732

Consumer Review Summary

177 reviews since January, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Panther Heating & Cooling, Inc.. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

172 out of 177 gave 5 stars

Q: Timeliness in responding to your needs:

170 out of 177 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

140 out of 143 gave 5 stars

Q: Communication and follow-up from the Salesperson:

127 out of 140 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

139 out of 143 gave 5 stars

Q: Condition of the work area after job completion:

163 out of 175 gave 5 stars

Q: How likely would you be to use our company again?

169 out of 176 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

167 out of 175 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

33 out of 34 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

33 out of 34 gave 5 stars

Q: Overall experience with the Service Technician:

33 out of 34 gave 5 stars

Q: Please rate your overall experience with our company:

168 out of 176 gave 5 stars

	100% rating 100 by J.N. from Mc Connells, SC on 09/22/25 Verified Purchase "Was very satisfied with the timeliness and quality of work. I would recommend PANTHER to friends and family. "
	100% rating 100 by L.S. from Rock Hill, SC on 09/03/25 Verified Purchase "Once again: Great people, Great service, Great ethics! Tah, Jonathan, Ben, and Ethan, thank you all for another job well done!!! "
	100% rating 100 by A.T. from Clover, SC on 08/22/25 Verified Purchase "Great customer service and very knowledgeable about the product offerings. "
	100% rating 100 by R.B. from Rock Hill, SC on 07/18/25 Verified Purchase "Our experience has been outstanding. They made me feel like I was their only client. Top-notch!"
	100% rating 100 by J.M. from Rock Hill, SC on 05/13/25 Verified Purchase "The entire staff was very professional and provided top-notch customer service. The entire process was smooth from beginning to end."
	100% rating 100 by J.K. from Clover, SC on 05/05/25 Verified Purchase "I am pleased with both the service and the installation of my new HVAC units. Panther has been very responsive to any questions I have had."
	100% rating 100 by T.R. from Fort Mill, SC on 04/01/25 Verified Purchase "Thank you! Excellent installation, workers were extremely professional and hard working."
	100% rating 100 by T.B. from Fort Mill, SC on 02/21/25 Verified Purchase "An all around good experience."
	100% rating 100 by B.R. from Rock Hill, SC on 02/11/25 Verified Purchase "Outstanding commitment by the company to full customer satisfaction by the entire team!"
	100% rating 100 by L.S. from Rock Hill, SC on 01/23/25 Verified Purchase "Great people!!! Great ethics!!! Great service!!! Thanks to All at Panther Heating and Cooling!!! "

(70 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS