Customer Reviews for Panther Heating & Cooling, Inc.

172 reviews since January, 2023

(803) 327-2700 · pantherhvac.com
Rock Hill, SC 29732

Consumer Review Summary

172 reviews since January, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Panther Heating & Cooling, Inc.. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

167 out of 172 gave 5 stars

Q: Timeliness in responding to your needs:

165 out of 172 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

135 out of 138 gave 5 stars

Q: Communication and follow-up from the Salesperson:

122 out of 135 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

134 out of 138 gave 5 stars

Q: Condition of the work area after job completion:

158 out of 170 gave 5 stars

Q: How likely would you be to use our company again?

164 out of 171 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

162 out of 170 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

33 out of 34 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

33 out of 34 gave 5 stars

Q: Overall experience with the Service Technician:

33 out of 34 gave 5 stars

Q: Please rate your overall experience with our company:

163 out of 171 gave 5 stars

	100% rating 100 by A.T. from Clover, SC on 08/22/25 Verified Purchase "Great customer service and very knowledgeable about the product offerings. "
	100% rating 100 by R.B. from Rock Hill, SC on 07/18/25 Verified Purchase "Our experience has been outstanding. They made me feel like I was their only client. Top-notch!"
	100% rating 100 by J.M. from Rock Hill, SC on 05/13/25 Verified Purchase "The entire staff was very professional and provided top-notch customer service. The entire process was smooth from beginning to end."
	100% rating 100 by J.K. from Clover, SC on 05/05/25 Verified Purchase "I am pleased with both the service and the installation of my new HVAC units. Panther has been very responsive to any questions I have had."
	100% rating 100 by T.R. from Fort Mill, SC on 04/01/25 Verified Purchase "Thank you! Excellent installation, workers were extremely professional and hard working."
	100% rating 100 by T.B. from Fort Mill, SC on 02/21/25 Verified Purchase "An all around good experience."
	100% rating 100 by B.R. from Rock Hill, SC on 02/11/25 Verified Purchase "Outstanding commitment by the company to full customer satisfaction by the entire team!"
	100% rating 100 by L.S. from Rock Hill, SC on 01/23/25 Verified Purchase "Great people!!! Great ethics!!! Great service!!! Thanks to All at Panther Heating and Cooling!!! "
	100% rating 100 by C.O. from Rock Hill, SC on 12/11/24 Verified Purchase "This is the first time I used Panther and they were great. We will use them for any further needs."
	100% rating 100 by B.S. from Rock Hill, SC on 11/14/24 Verified Purchase "We have been a customer for over 16 years. We have always had professional and quality service from technicians, and great customer service from the office staff!"

(68 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS