VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Alaskan Air Conditioning & Heating - Phoenix
94.115958668197 100
4.7

360 reviews since January, 2018

Alaskan Air Conditioning & Heating - Phoenix
(602) 252-7526 ·
Tempe, AZ 85282

Consumer Review Summary

360 reviews since January, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Alaskan Air Conditioning & Heating - Phoenix. Here are the results to date:

Satisfaction Ratings
5 Star
84%
4 Star
11%
3 Star
3%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

311 out of 347 gave 5 stars

Q: Timeliness in responding to your needs:

121 out of 146 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

303 out of 347 gave 5 stars

Q: Communication and follow-up from the Salesperson:

104 out of 132 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

298 out of 348 gave 5 stars

Q: Condition of the work area after job completion:

221 out of 274 gave 5 stars

Q: How likely would you be to use our company again?

297 out of 353 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

255 out of 315 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

285 out of 348 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Surprise, AZ on Verified Purchase
"I had a wonderful experience with Alaskan Air Conditioning! Over the course of my service, I had the opportunity to work with nine different technicians, and every single one of them was professional, knowledgeable, and outstanding. Their consistency in delivering top-notch service truly impressed me. It's rare to find a company where every team member is so dedicated to quality and customer satisfaction. I highly recommend Alaskan Air Conditioning to anyone looking for reliable and expert service. Thank you for an exceptional experience!"
95% rating 100 from Phoenix, AZ on Verified Purchase
"Liked the quality checkup after the installation of the AC unit! Surprised by the thank you gift."
100% rating 100 from Tempe, AZ on Verified Purchase
"Want to thank everyone we met for helping us get our AC unit replaced with care and urgency. Technician Earl, Installers Francisco, Damek, and Jorge. Also James with the Aeroseal and Sean in Management for keeping in touch. Overall Alaskan Air and their crew were exactly what a customer needs in a bad situation like having your AC go out in 110 plus weather. Great company and glad to be a customer! "
100% rating 100 from Chandler, AZ on Verified Purchase
"Installation went smoothly and fairly quickly!"
100% rating 100 from Mesa, AZ on Verified Purchase
"Great installation team - friendly, efficient, hard working. "
from Chandler, AZ on Verified Purchase
"Everything went smoothly and I couldn’t be happier!"
100% rating 100 from Apache Jct, AZ on Verified Purchase
"Everyone was very professional and knowledgeable about the system that was installed, great job Alaskan Air!"
100% rating 100 from Peoria, AZ on Verified Purchase
"From day one everyone was extremely friendly and professional! Made the entire process painless! "
100% rating 100 from Peoria, AZ on Verified Purchase
"This is a top-notch, A One+ company! From the initial call to schedule and Alaskafication check-up, through the purchase, through the installation, and the final walk through they were great. Great communication, great follow, and cared that all was done well and that we were satisfied. I would highly, highly recommend Alaskan AC."
100% rating 100 from Glendale, AZ on Verified Purchase
"Everyone that I have met or talked to on the phone has been absolutely amazing. The service your company has provided has been top-notch! Haven’t had much time to really rate the product but so far it’s working great! We just turned it on today. In the 9 years I have been in Arizona this is by far the best company I have dealt with and will definitely recommend to anyone I know!"
(141 Remaining)