Customer Reviews for Omega Heating & Air

Omega Heating & Air

4.8

49 reviews since February, 2018

(404) 438-0353 · omegahvac.com/
Conyers, GA 30013

Consumer Review Summary

49 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Omega Heating & Air. Here are the results to date:

5 Star

83%

4 Star

15%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

41 out of 49 gave 5 stars

Q: Timeliness in responding to your needs:

38 out of 49 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

43 out of 49 gave 5 stars

Q: Communication and follow-up from the Salesperson:

39 out of 47 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

42 out of 49 gave 5 stars

Q: Condition of the work area after job completion:

38 out of 48 gave 5 stars

Q: How likely would you be to use our company again?

40 out of 49 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

41 out of 49 gave 5 stars

Q: Please rate your overall experience with our company:

41 out of 48 gave 5 stars

	100% rating 100 by C.E. from Riverdale, GA on 05/13/25 Verified Purchase "Very Professional, great service, and completed the job in a timely manner. I would use this company again and refer friends and family!"
	100% rating 100 by D.S. from Covington, GA on 04/23/25 Verified Purchase "Thank you for the great customer service!"
	100% rating 100 by A.P. from Atlanta, GA on 04/23/25 Verified Purchase "The installer was very professional and cleaned up the area. "
	100% rating 100 by D.A. from Loganville, GA on 03/05/25 Verified Purchase "Your staff and work team cared for my home as if it was theirs. They cleaned up behind themselves and took the time to explain all that was done. They all did a great job!"
	100% rating 100 by R.G. from Decatur, GA on 03/03/25 Verified Purchase "Your Company is A-1!! We agreed on a price we could afford. They carried out the work like experts and in a timely manner. I would surely recommend them to anyone. Plus = thanks for the gift and cookies! We were delighted and surprised."
	100% rating 100 by S.B. from Atlanta, GA on 02/28/25 Verified Purchase "I really did appreciate the customer service and the professionalism of the service I received from start to finish. I want to thank Michael, who was my consultant, he set everything up from start to finish, and I want to give special thanks to Des, who did a superb job on installing my unit and cleaning up everything afterwards. I recommend Omega 100 percent!!!!"
	100% rating 100 by P.P. from Lilburn, GA on 02/25/25 Verified Purchase "The salesperson, Michael, is a very knowledgeable and friendly person. He understood our needs and budget."
	100% rating 100 by D.C. from Mcdonough, GA on 02/19/25 Verified Purchase "Mike did a great job explaining why we should go with Omega for our HVAC needs. The installation team (3 guys) were courteous, professional, and worked steadily getting the HVAC units installed. They also showed me how to use the thermostats. Mike even followed up with us to see how things were going. Overall, great customer service."
	100% rating 100 by T.S. from Decatur, GA on 02/10/25 Verified Purchase "Everything went extremely well and I appreciate that!"
	100% rating 100 by D.C. from Conyers, GA on 02/07/25 Verified Purchase "Great Great Great!"

(11 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS