VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Lam-Air Heating and Air Conditioning
95.968629609246 100
4.8

205 reviews since April, 2018

Lam-Air Heating and Air Conditioning
(541) 476-6978 ·
Merlin, OR 97532

Consumer Review Summary

205 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Lam-Air Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

187 out of 203 gave 5 stars

Q: Timeliness in responding to your needs:

183 out of 203 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

181 out of 204 gave 5 stars

Q: Communication and follow-up from the Salesperson:

173 out of 199 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

183 out of 202 gave 5 stars

Q: Condition of the work area after job completion:

177 out of 202 gave 5 stars

Q: How likely would you be to use our company again?

185 out of 201 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

182 out of 202 gave 5 stars

Q: Please rate your overall experience with our company:

179 out of 201 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Grants Pass, OR on Verified Purchase
"Everything went smoothly with this transaction. We previously had a Trane, and your team tried 3 times to fix it before telling us that it would cost more to keep trying to get the Trane fixed than to just get another one. Lee worked with us on getting the best deal, and his communication was definitely top-notch. AJ did a great job going over all the paperwork. Thank you for everything your team did, and do not take this the wrong way, but we hope we do not have to see you for another 15-20 years. Thank you again. "
100% rating 100 from Grants Pass, OR on Verified Purchase
"A great company. Will always use your company for my heat and air."
100% rating 100 from Central Point, OR on Verified Purchase
"Wonderful experience. I recommend Lam-Air to everyone! "
100% rating 100 from Ashland, OR on Verified Purchase
"When we called Lam Air, they were very responsive, and we got an appointment immediately for one of our rentals. We were very happy with the whole experience and can highly recommend their services!"
100% rating 100 from Brookings, OR on Verified Purchase
"Every aspect of your company is professional and timely— always enjoy and appreciate Jason keeping me in the loop for appointments, and your installation guys were professional and left everything spotless!"
100% rating 100 from Grants Pass, OR on Verified Purchase
"WILL TELL ALL MY FRIENDS AND BUDDIES!"
100% rating 100 from Grants Pass, OR on Verified Purchase
"Great job!"
100% rating 100 from Grants Pass, OR on Verified Purchase
"They did a great job!"
100% rating 100 from Grants Pass, OR on Verified Purchase
"We are so pleased with Lam-Air and our new HVAC system! Your team of Ruben, Julio, and Jimmy worked so steadily and professionally, answering all our questions, plus explaining details we hadn't even known to ask about! Thank you!"
100% rating 100 from Grants Pass, OR on Verified Purchase
"Works great!"
(64 Remaining)