Customer Reviews for Reupert Heating and Air Conditioning

4.9

949 reviews since February, 2018

(513) 922-5050 · reupert.com
Cincinnati, OH 45238

Consumer Review Summary

949 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

875 out of 939 gave 5 stars

Q: Timeliness in responding to your needs:

882 out of 946 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

870 out of 939 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

883 out of 940 gave 5 stars

Q: Condition of the work area after job completion:

849 out of 942 gave 5 stars

Q: How likely would you be to use our company again?

890 out of 951 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

878 out of 951 gave 5 stars

Q: Please rate your overall experience with our company:

875 out of 948 gave 5 stars

	100% rating 100 by L.A. from Cincinnati, OH on 01/28/25 Verified Purchase "Have been with this company for over 25 years. They are the only company I have used and am very satisfied."
	100% rating 100 by G.H. from Cincinnati, OH on 01/28/25 Verified Purchase "Very happy with the product, service, and support we received."
	100% rating 100 by B.B. from Cincinnati, OH on 01/21/25 Verified Purchase "I have always had good experiences with Reupert. They are friendly and dependable and promptly respond when service is requested."
	100% rating 100 by R.Y. from Cincinnati, OH on 01/20/25 Verified Purchase "Excellent company. Thank you so very much!"
	100% rating 100 by S.M. from Cincinnati, OH on 01/12/25 Verified Purchase "Exceptional Company. Professional install and a follow-up visit 2 weeks after installation to ensure all was properly installed and there were no issues. I can't think of anything they could do any better."
	100% rating 100 by G.A. from Greendale, IN on 01/09/25 Verified Purchase "This is a new home. Builder chose Reupert. Love the furnace and service I received. Benny came and showed me how to use the thermostat. He was GREAT."
	100% rating 100 by W.W. from Cincinnati, OH on 12/18/24 Verified Purchase "Great experience, all workers were friendly, on time, and very helpful!"
	100% rating 100 by J.M. from North Bend, OH on 12/18/24 Verified Purchase "It was a great overall experience. They installed my first HVAC 22 years ago, they were good then and now!"
	100% rating 100 by C.T. from Cincinnati, OH on 12/17/24 Verified Purchase "I couldn't say enough about this company. I'm speechless at how well they worked both on knowledge and timeliness. The men who came into our home were beyond respectful to our space, time, and home in general. They didn't waste time getting to us. There wasn't this long drawn-out waiting game. I recommend this company to all and anyone who even mentions HVAC. Again, not even scratching the surface with these comments about how amazing the company and employees are!"
	100% rating 100 by R.B. from Cincinnati, OH on 11/27/24 Verified Purchase "Been with Reupert for 52 years and always had great service! "

(394 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS