VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Reupert Heating and Air Conditioning
97.932484522836 100
4.9

1,076 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ยท
Cincinnati, OH 45238

Consumer Review Summary

1,076 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

992 out of 1,063 gave 5 stars

Q: Timeliness in responding to your needs:

1,002 out of 1,072 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

985 out of 1,064 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,001 out of 1,065 gave 5 stars

Q: Condition of the work area after job completion:

962 out of 1,066 gave 5 stars

Q: How likely would you be to use our company again?

1,011 out of 1,078 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

999 out of 1,078 gave 5 stars

Q: Please rate your overall experience with our company:

994 out of 1,075 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
96% rating 100 from Cincinnati, OH on Verified Purchase
"Our furnace went out the day before the big snowstorm back in January. With forecasts well below freezing for the next week, we were in a jam, but Reupert was able to come over, evaluate the problem, and get the proper equipment replaced and installed correctly that day. They were professional, clean, and explained everything along the way. I can't recommend them enough. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"My family has used Reupert since the 70's!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"I wish all interactions with companies were this good. Your team could teach a Master Class!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"I appreciated the quick response when I was having an issue, and the time that was taken to walk me through the options on what to purchase and how to maintain it. Great customer service from the people I spoke to on the phone to the people who came to install and check everything out!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"This is a company that I trust. All the workers were very professional and knowledgeable. I highly recommend them!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"I have used their services for over 30 years and have a good experience with them!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"The entire experience with Reupert was fantastic. Joe explained what we needed and priced out several different options. The install team of Mike, Ethan, and Caden was very courteous, respectful, and knowledgeable. The follow-up by the office, as well as the Sr. technician, to go over the entire operation was also very informative and professional. I am a 1st time customer and can't say enough good about this organization. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Joe and Adam were total professionals. They came in on a Saturday and replaced our furnace on the coldest day of the year. We sat by the fireplace while they worked in 41 degrees in our basement. Fast, efficient, and courteous! "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Outstanding quality and service. Thank you."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Very pleased with your company! "
(452 Remaining)