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Reupert Heating and Air Conditioning
97.901385493073 100
4.9

924 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ยท
Cincinnati, OH 45238

Consumer Review Summary

924 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

853 out of 916 gave 5 stars

Q: Timeliness in responding to your needs:

860 out of 922 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

848 out of 915 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

860 out of 917 gave 5 stars

Q: Condition of the work area after job completion:

825 out of 917 gave 5 stars

Q: How likely would you be to use our company again?

866 out of 926 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

854 out of 926 gave 5 stars

Q: Please rate your overall experience with our company:

851 out of 923 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Brookville, IN on Verified Purchase
"Love, love, love this company. Excellent in all you do!"
100% rating 100 from Montgomery, OH on Verified Purchase
"Joe Reupert came out personally. Bennie was fantastic. We love Reupert."
100% rating 100 from Cincinnati, OH on Verified Purchase
"It was a great experience and a great follow-up through the process."
100% rating 100 from Monroe, OH on Verified Purchase
"Very quick response on a very hot day. New HVAC is wonderful. thank you for your timely service, professionalism, respect and great work."
100% rating 100 from Crestview Hls, KY on Verified Purchase
"My new heating and cooling system was installed by courteous professionals they did a great job and they left everything cleaned up not even a screw was left behind. They were on time and also the service appts are always on time. "
100% rating 100 from Cheviot, OH on Verified Purchase
"Been with you for 60 some years!"
100% rating 100 from Addyston, OH on Verified Purchase
"From the gentleman who came out initially all the way to the 2 installers, everything was perfect!! They took a very stressful situation our family was in and talked us through every detail to ensure we had everything we needed! On top of that the price plus the quality of the equipment was great!!! Each and everyone treated our family as if we were your only client and that is something lost on 90% of other companies out there. We thank you for a seamless transition and for just being courteous, professional, and kind!! A GREAT COMPANY you have indeed!!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Have already recommended you to neighbors."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Top-notch from the 1st phone call to the final checkup."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We are happy with our air conditioner installation and have noticed a drop in our electric usage. Thank you for the cooler and cookies also."
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