VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Reupert Heating and Air Conditioning
97.711828413676 100
4.9

590 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ·
Cincinnati, OH 45238

Consumer Review Summary

590 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

541 out of 586 gave 5 stars

Q: Timeliness in responding to your needs:

544 out of 589 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

539 out of 586 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

549 out of 586 gave 5 stars

Q: Condition of the work area after job completion:

520 out of 587 gave 5 stars

Q: How likely would you be to use our company again?

550 out of 592 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

544 out of 593 gave 5 stars

Q: Please rate your overall experience with our company:

538 out of 590 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"Our 30-year-old furnace went out, which led us to get a completely new system. The team was exceptional. They made sure we had heat until we could get our permanent fix. Everyone was top-notch!! "
100% rating 100 from Cincinnati, OH on Verified Purchase
"We are so happy to have the new AC just in time for this super-hot weather. The "Thank-you" gift arrived today (still hot) from said hot weather. Thank you!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Excellent workmanship. Fast service."
100% rating 100 from Cincinnati, OH on Verified Purchase
"As always, you guys placed the customer's needs up front and took care of us as soon as you could to get our new A/C intalled and back up and running! I cannot thank you and your staff for the outstanding service you all provided us in our time of need! There are still good companies out there that put their customers first and you are one of them! You always lead by example and it shows! Please keep up the great work!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Pleasure working with Reupert. They were on time, polite, and effiecient. Happy to have cold AC again!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"No matter what day or time, they have always responded in a timely manner and are very knowledgeable, honest, and reasonable."
100% rating 100 from Cleves, OH on Verified Purchase
"Very pleased with the service and explanation prior to the sale. Never pushy in getting us to purchase anything we didn't need or want."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Great work. Thank you."
100% rating 100 from Cincinnati, OH on Verified Purchase
"My wife and I had a fantastic experience with Reupert Heating and Air Conditioning. I recently moved into a 100 year old house with steam heat and no air conditioning. I contacted several established HVAC companies within the Cincinnati area to provide me with a plan and cost to install air conditioning throughout my home. Reupert won my business with their friendliness, technical expertise, and price. The entire process with Reupert was extremely professional and well executed - from my initial phone call to set up an appointment, to the technician completing the estimate, to the professionals installing my new system. Working on an old house is never easy - but these guys took care of business, stayed on schedule and within budget, and delivered a much needed upgrade to my old home. Well done!"
100% rating 100 from Edgewood, KY on Verified Purchase
"Reupert HVAC did an exceptional installation of my Bryant evolution furnace, air cleaner, and thermostat. Everyone at Reupert was so kind and helpful. I can control my thermostat with my iPhone from anywhere. I highly recommend REUPERT for your heating and cooling needs."
(218 Remaining)