Customer Reviews for Reupert Heating and Air Conditioning

4.9

1,067 reviews since February, 2018

(513) 922-5050 · reupert.com
Cincinnati, OH 45238

Consumer Review Summary

1,067 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

985 out of 1,055 gave 5 stars

Q: Timeliness in responding to your needs:

993 out of 1,063 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

977 out of 1,055 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

993 out of 1,056 gave 5 stars

Q: Condition of the work area after job completion:

954 out of 1,057 gave 5 stars

Q: How likely would you be to use our company again?

1,003 out of 1,069 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

991 out of 1,069 gave 5 stars

Q: Please rate your overall experience with our company:

986 out of 1,066 gave 5 stars

	100% rating 100 by B.P. from Cincinnati, OH on 02/18/26 Verified Purchase "I have used their services for over 30 years and have a good experience with them!"
	100% rating 100 by J.B. from Cincinnati, OH on 02/15/26 Verified Purchase "The entire experience with Reupert was fantastic. Joe explained what we needed and priced out several different options. The install team of Mike, Ethan, and Caden was very courteous, respectful, and knowledgeable. The follow-up by the office, as well as the Sr. technician, to go over the entire operation was also very informative and professional. I am a 1st time customer and can't say enough good about this organization. "
	100% rating 100 by R.F. from Cincinnati, OH on 02/13/26 Verified Purchase "Joe and Adam were total professionals. They came in on a Saturday and replaced our furnace on the coldest day of the year. We sat by the fireplace while they worked in 41 degrees in our basement. Fast, efficient, and courteous! "
	100% rating 100 by W.T. from Cincinnati, OH on 02/12/26 Verified Purchase "Outstanding quality and service. Thank you."
	100% rating 100 by D.B. from Cincinnati, OH on 02/11/26 Verified Purchase "Very pleased with your company! "
	100% rating 100 by E.B. from Cleves, OH on 02/10/26 Verified Purchase "Have always been extremely satisfied with Reupert. Thanks for your service."
	100% rating 100 by K.L. from Cincinnati, OH on 02/10/26 Verified Purchase "Thank you for each and every time you came out trying to diagnose my old furnace. Your staff is courageous and knowledgeable. "
	100% rating 100 by L.K. from Cincinnati, OH on 01/30/26 Verified Purchase "Everyone was great to work with. We have been using Reupert for MANY years and have always been very satisfied with them. I highly recommend Reupert to anyone."
	100% rating 100 by T.A. from Cincinnati, OH on 01/02/26 Verified Purchase "FANTASTIC...SERVICE...KNOWLEDGE....INTEGRITY....CARING.....YOU AND FAMILY ARE SO APPRECIATED IN SO MANY WAYS!"
	100% rating 100 by P.L. from Cincinnati, OH on 12/11/25 Verified Purchase "Always ready to help - no matter when the call comes. "

(447 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS