Customer Reviews for Reupert Heating and Air Conditioning

4.9

1,042 reviews since February, 2018

(513) 922-5050 · reupert.com
Cincinnati, OH 45238

Consumer Review Summary

1,042 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

963 out of 1,032 gave 5 stars

Q: Timeliness in responding to your needs:

970 out of 1,039 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

956 out of 1,032 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

972 out of 1,033 gave 5 stars

Q: Condition of the work area after job completion:

933 out of 1,034 gave 5 stars

Q: How likely would you be to use our company again?

979 out of 1,044 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

966 out of 1,044 gave 5 stars

Q: Please rate your overall experience with our company:

962 out of 1,041 gave 5 stars

	100% rating 100 by M.G. from Cincinnati, OH on 11/19/25 Verified Purchase "Great company to work with. They were fast and efficient in doing the installation. The sales rep did a good job explaining the process."
	100% rating 100 by j.W. from Cincinnati, OH on 11/19/25 Verified Purchase "Never felt like I was being pressured into some upgrade or something I didn't need ...installation team didn't mind me being around, asking questions Very easy-going group!"
	100% rating 100 by J.C. from Cincinnati, OH on 10/31/25 Verified Purchase "They are trustworthy, knowledgeable, dependable, reasonable, and very professional! "
	100% rating 100 by M.M. from Cincinnati, OH on 10/11/25 Verified Purchase "Great service from a great company! We couldn’t have asked for anything more. The whole team works together to make it a stress-free process! "
	100% rating 100 by M.G. from Harrison, OH on 10/10/25 Verified Purchase "Benny and crew are great!"
	100% rating 100 by A.A. from North Bend, OH on 10/10/25 Verified Purchase "Technicians were knowledgeable, hard-working, and honest. I was a bit apprehensive at first because we used a different company in the past to install our heating and cooling system. I am confident we made the right decision. "
	100% rating 100 by M.G. from Cincinnati, OH on 09/20/25 Verified Purchase "Great professional, trustworthy service. We just moved and will be using Reupert to service the HVAC system in our newly built home. Thank you!"
	100% rating 100 by M.M. from Cincinnati, OH on 09/11/25 Verified Purchase "We have been customers for over 30 years. We are very well satisfied--you went above and beyond to keep us cool on the hottest of days."
	100% rating 100 by B.W. from Cincinnati, OH on 09/03/25 Verified Purchase "We purchased our first HVAC system from Reupert over 25 years ago. Reupert has serviced this system the entire time. They do whatever it takes to satisfy the customer. When it was time to replace our system, I knew that Reupert was the company I wanted to call. I highly recommend them."
	100% rating 100 by N.M. from Cincinnati, OH on 08/30/25 Verified Purchase "I trust your company and have always had great service from your friendly and knowledgeable team."

(434 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS