Customer Reviews for Reupert Heating and Air Conditioning

4.9

1,060 reviews since February, 2018

(513) 922-5050 · reupert.com
Cincinnati, OH 45238

Consumer Review Summary

1,060 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

978 out of 1,048 gave 5 stars

Q: Timeliness in responding to your needs:

987 out of 1,056 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

971 out of 1,048 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

987 out of 1,049 gave 5 stars

Q: Condition of the work area after job completion:

947 out of 1,050 gave 5 stars

Q: How likely would you be to use our company again?

996 out of 1,062 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

984 out of 1,062 gave 5 stars

Q: Please rate your overall experience with our company:

980 out of 1,059 gave 5 stars

	100% rating 100 by L.K. from Cincinnati, OH on 01/30/26 Verified Purchase "Everyone was great to work with. We have been using Reupert for MANY years and have always been very satisfied with them. I highly recommend Reupert to anyone."
	100% rating 100 by T.A. from Cincinnati, OH on 01/02/26 Verified Purchase "FANTASTIC...SERVICE...KNOWLEDGE....INTEGRITY....CARING.....YOU AND FAMILY ARE SO APPRECIATED IN SO MANY WAYS!"
	100% rating 100 by P.L. from Cincinnati, OH on 12/11/25 Verified Purchase "Always ready to help - no matter when the call comes. "
	100% rating 100 by C.K. from Cincinnati, OH on 12/11/25 Verified Purchase "I can’t remember the man who installed my new furnace and air conditioner, but I want to say how professional, kind, and knowledgeable he was, and I really want to give him a big shout-out!"
	100% rating 100 by K.A. from Cincinnati, OH on 12/10/25 Verified Purchase "The entire experience from beginning to end was great. All involved from the office, estimator, and installers were top-notch. The final product was great. Nice, knowledgeable, professional, and talented people. Five stars all the way!"
	100% rating 100 by J.H. from Cincinnati, OH on 12/10/25 Verified Purchase "Great experience and great service for a great product! Thank you!"
	100% rating 100 by M.G. from Cincinnati, OH on 11/19/25 Verified Purchase "Great company to work with. They were fast and efficient in doing the installation. The sales rep did a good job explaining the process."
	100% rating 100 by j.W. from Cincinnati, OH on 11/19/25 Verified Purchase "Never felt like I was being pressured into some upgrade or something I didn't need ...installation team didn't mind me being around, asking questions Very easy-going group!"
	100% rating 100 by J.C. from Cincinnati, OH on 10/31/25 Verified Purchase "They are trustworthy, knowledgeable, dependable, reasonable, and very professional! "
	100% rating 100 by M.M. from Cincinnati, OH on 10/11/25 Verified Purchase "Great service from a great company! We couldn’t have asked for anything more. The whole team works together to make it a stress-free process! "

(440 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS