Customer Reviews for Reupert Heating and Air Conditioning

4.9

1,080 reviews since February, 2018

(513) 922-5050 · reupert.com
Cincinnati, OH 45238

Consumer Review Summary

1,080 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

996 out of 1,067 gave 5 stars

Q: Timeliness in responding to your needs:

1,005 out of 1,076 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

989 out of 1,068 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,004 out of 1,069 gave 5 stars

Q: Condition of the work area after job completion:

964 out of 1,070 gave 5 stars

Q: How likely would you be to use our company again?

1,013 out of 1,081 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,002 out of 1,081 gave 5 stars

Q: Please rate your overall experience with our company:

996 out of 1,078 gave 5 stars

	97% rating 100 by G.S. from Cincinnati, OH on 05/01/26 Verified Purchase "Both the furnace and AC installations went well and are working well at this time. Thanks!"
	96% rating 100 by N.A. from Cincinnati, OH on 04/09/26 Verified Purchase "Our furnace went out the day before the big snowstorm back in January. With forecasts well below freezing for the next week, we were in a jam, but Reupert was able to come over, evaluate the problem, and get the proper equipment replaced and installed correctly that day. They were professional, clean, and explained everything along the way. I can't recommend them enough. "
	100% rating 100 by S.P. from Cincinnati, OH on 04/07/26 Verified Purchase "My family has used Reupert since the 70's!"
	100% rating 100 by D.L. from Cincinnati, OH on 04/07/26 Verified Purchase "I wish all interactions with companies were this good. Your team could teach a Master Class!"
	100% rating 100 by A.A. from Cincinnati, OH on 03/03/26 Verified Purchase "I appreciated the quick response when I was having an issue, and the time that was taken to walk me through the options on what to purchase and how to maintain it. Great customer service from the people I spoke to on the phone to the people who came to install and check everything out!"
	100% rating 100 by A.S. from Cincinnati, OH on 03/03/26 Verified Purchase "This is a company that I trust. All the workers were very professional and knowledgeable. I highly recommend them!"
	100% rating 100 by B.P. from Cincinnati, OH on 02/18/26 Verified Purchase "I have used their services for over 30 years and have a good experience with them!"
	100% rating 100 by J.B. from Cincinnati, OH on 02/15/26 Verified Purchase "The entire experience with Reupert was fantastic. Joe explained what we needed and priced out several different options. The install team of Mike, Ethan, and Caden was very courteous, respectful, and knowledgeable. The follow-up by the office, as well as the Sr. technician, to go over the entire operation was also very informative and professional. I am a 1st time customer and can't say enough good about this organization. "
	100% rating 100 by R.F. from Cincinnati, OH on 02/13/26 Verified Purchase "Joe and Adam were total professionals. They came in on a Saturday and replaced our furnace on the coldest day of the year. We sat by the fireplace while they worked in 41 degrees in our basement. Fast, efficient, and courteous! "
	100% rating 100 by W.T. from Cincinnati, OH on 02/12/26 Verified Purchase "Outstanding quality and service. Thank you."

(453 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS