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Reupert Heating and Air Conditioning
97.927730316324 100
4.9

1,089 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ยท
Cincinnati, OH 45238

Consumer Review Summary

1,089 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,005 out of 1,076 gave 5 stars

Q: Timeliness in responding to your needs:

1,013 out of 1,085 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

997 out of 1,077 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,013 out of 1,078 gave 5 stars

Q: Condition of the work area after job completion:

973 out of 1,079 gave 5 stars

Q: How likely would you be to use our company again?

1,022 out of 1,090 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,011 out of 1,090 gave 5 stars

Q: Please rate your overall experience with our company:

1,005 out of 1,087 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
97% rating 100 from Cincinnati, OH on Verified Purchase
"It was all good!"
100% rating 100 from Aurora, IN on Verified Purchase
"Excellence in everything as usual. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Good job!"
97% rating 100 from Cincinnati, OH on Verified Purchase
"Both the furnace and AC installations went well and are working well at this time. Thanks!"
96% rating 100 from Cincinnati, OH on Verified Purchase
"Our furnace went out the day before the big snowstorm back in January. With forecasts well below freezing for the next week, we were in a jam, but Reupert was able to come over, evaluate the problem, and get the proper equipment replaced and installed correctly that day. They were professional, clean, and explained everything along the way. I can't recommend them enough. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"My family has used Reupert since the 70's!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"I wish all interactions with companies were this good. Your team could teach a Master Class!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"I appreciated the quick response when I was having an issue, and the time that was taken to walk me through the options on what to purchase and how to maintain it. Great customer service from the people I spoke to on the phone to the people who came to install and check everything out!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"This is a company that I trust. All the workers were very professional and knowledgeable. I highly recommend them!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"I have used their services for over 30 years and have a good experience with them!"
(456 Remaining)