VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Reupert Heating and Air Conditioning
97.859135285914 100
4.9

900 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ·
Cincinnati, OH 45238

Consumer Review Summary

900 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

830 out of 892 gave 5 stars

Q: Timeliness in responding to your needs:

837 out of 898 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

824 out of 891 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

836 out of 893 gave 5 stars

Q: Condition of the work area after job completion:

801 out of 893 gave 5 stars

Q: How likely would you be to use our company again?

843 out of 902 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

831 out of 902 gave 5 stars

Q: Please rate your overall experience with our company:

827 out of 899 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"Have already recommended you to neighbors."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Top-notch from the 1st phone call to the final checkup."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We are happy with our air conditioner installation and have noticed a drop in our electric usage. Thank you for the cooler and cookies also."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Very clean and respectful to me as a senior. Very good overall."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We love Reupert! They always do a great job!"
100% rating 100 from Harrison, OH on Verified Purchase
"I have always had excellent service from Reupert. I first discovered you when a previous company quit servicing oil furnaces. I started calling around and Reupert was the first company that told me they serviced them. Tim, who has serviced my furnace most of the time, talked with me about getting a heat pump if my air conditioner ever went out. So, I did do some research prior to needing this service recently. I will not find out until winter gets here for sure, but hopefully my oil furnace will not get used too much this winter. Thank you for your excellent service thru the years and I have, and will continue to, recommend your company to others. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Jeff went out of his way to keep old equipment going until new unit could be installed. In today’s world you don’t find companies that really care about customer service. Reupert does!! The 2 guys who did the installation were great. "
100% rating 100 from Harrison, OH on Verified Purchase
"Your personnel have always been polite, respectful and professional."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Ruepert’s inspected our old breaking AC and installed our new one all in a timely manner, giving us all the options, and professionally! Very happy with our AC and then sent us cookies and a lunch box! Proud to support somewhere local and close! "
100% rating 100 from Hebron, KY on Verified Purchase
"We chose Reupert to install our new system based on the high level of integrity and professionalism their service team exhibited over the years with our old system. "
(374 Remaining)