VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Reupert Heating and Air Conditioning
97.875726543039 100
4.9

907 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ·
Cincinnati, OH 45238

Consumer Review Summary

907 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

837 out of 899 gave 5 stars

Q: Timeliness in responding to your needs:

844 out of 905 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

831 out of 898 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

843 out of 900 gave 5 stars

Q: Condition of the work area after job completion:

808 out of 900 gave 5 stars

Q: How likely would you be to use our company again?

850 out of 909 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

838 out of 909 gave 5 stars

Q: Please rate your overall experience with our company:

834 out of 906 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Monroe, OH on Verified Purchase
"Very quick response on a very hot day. New HVAC is wonderful. thank you for your timely service, professionalism, respect and great work."
100% rating 100 from Crestview Hls, KY on Verified Purchase
"My new heating and cooling system was installed by courteous professionals they did a great job and they left everything cleaned up not even a screw was left behind. They were on time and also the service appts are always on time. "
100% rating 100 from Cheviot, OH on Verified Purchase
"Been with you for 60 some years!"
100% rating 100 from Addyston, OH on Verified Purchase
"From the gentleman who came out initially all the way to the 2 installers, everything was perfect!! They took a very stressful situation our family was in and talked us through every detail to ensure we had everything we needed! On top of that the price plus the quality of the equipment was great!!! Each and everyone treated our family as if we were your only client and that is something lost on 90% of other companies out there. We thank you for a seamless transition and for just being courteous, professional, and kind!! A GREAT COMPANY you have indeed!!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"Have already recommended you to neighbors."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Top-notch from the 1st phone call to the final checkup."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We are happy with our air conditioner installation and have noticed a drop in our electric usage. Thank you for the cooler and cookies also."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Very clean and respectful to me as a senior. Very good overall."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We love Reupert! They always do a great job!"
100% rating 100 from Harrison, OH on Verified Purchase
"I have always had excellent service from Reupert. I first discovered you when a previous company quit servicing oil furnaces. I started calling around and Reupert was the first company that told me they serviced them. Tim, who has serviced my furnace most of the time, talked with me about getting a heat pump if my air conditioner ever went out. So, I did do some research prior to needing this service recently. I will not find out until winter gets here for sure, but hopefully my oil furnace will not get used too much this winter. Thank you for your excellent service thru the years and I have, and will continue to, recommend your company to others. "
(378 Remaining)