VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Reupert Heating and Air Conditioning
97.919496234103 100
4.9

1,017 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ยท
Cincinnati, OH 45238

Consumer Review Summary

1,017 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

939 out of 1,007 gave 5 stars

Q: Timeliness in responding to your needs:

947 out of 1,014 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

934 out of 1,007 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

948 out of 1,008 gave 5 stars

Q: Condition of the work area after job completion:

911 out of 1,009 gave 5 stars

Q: How likely would you be to use our company again?

955 out of 1,019 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

942 out of 1,019 gave 5 stars

Q: Please rate your overall experience with our company:

939 out of 1,016 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have been customers for over 30 years. We are very well satisfied--you went above and beyond to keep us cool on the hottest of days."
100% rating 100 from Cincinnati, OH on Verified Purchase
"I trust your company and have always had great service from your friendly and knowledgeable team."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Your staff who came to the house for the assessment and those who worked on the installation were top-notch. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"I also appreciated the follow-up to be sure the installation was done correctly and if there needed to be any adjustments."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Great experience. Everything went well."
100% rating 100 from Cincinnati, OH on Verified Purchase
"I am a long-time customer of Reupert. They respond quickly to our needs."
100% rating 100 from Harrison, OH on Verified Purchase
"Jeff Reupert did a great job in giving us three options to choose from in replacing the heating and air systems. The installation crew was also great; they took great care of the property during installation. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Reupert goes above and beyond with everything they do, from the office staff to the competent, conscientious, and knowledgeable technicians! Their response is amazing and compassionate. You can always trust this company to do whatever it can to help you, no matter if it is a service call or an emergency. I am forever grateful to the owner and his amazing employees!!! "
100% rating 100 from Blue Ash, OH on Verified Purchase
"We have been using Reupert Heating & Air Cooling for 35 years, and they have the best customer service, response time, equipment, and service guys in town. I would never use another company. "
100% rating 100 from West Chester, OH on Verified Purchase
"Everyone we dealt with was professional, courteous, and personable. We were very grateful for how you kept the system up and running while we waited for the actual installation. We enjoyed working with everyone and have been very pleased with the work."
(426 Remaining)