VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Reupert Heating and Air Conditioning
97.925590502998 100
4.9

1,026 reviews since February, 2018

Reupert Heating and Air Conditioning
(513) 922-5050 ยท
Cincinnati, OH 45238

Consumer Review Summary

1,026 reviews since February, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Reupert Heating and Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

948 out of 1,016 gave 5 stars

Q: Timeliness in responding to your needs:

956 out of 1,023 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

941 out of 1,016 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

957 out of 1,017 gave 5 stars

Q: Condition of the work area after job completion:

919 out of 1,018 gave 5 stars

Q: How likely would you be to use our company again?

964 out of 1,028 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

951 out of 1,028 gave 5 stars

Q: Please rate your overall experience with our company:

947 out of 1,025 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Cincinnati, OH on Verified Purchase
"Great professional, trustworthy service. We just moved and will be using Reupert to service the HVAC system in our newly built home. Thank you!"
100% rating 100 from Cincinnati, OH on Verified Purchase
"We have been customers for over 30 years. We are very well satisfied--you went above and beyond to keep us cool on the hottest of days."
100% rating 100 from Cincinnati, OH on Verified Purchase
"We purchased our first HVAC system from Reupert over 25 years ago. Reupert has serviced this system the entire time. They do whatever it takes to satisfy the customer. When it was time to replace our system, I knew that Reupert was the company I wanted to call. I highly recommend them."
100% rating 100 from Cincinnati, OH on Verified Purchase
"I trust your company and have always had great service from your friendly and knowledgeable team."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Your staff who came to the house for the assessment and those who worked on the installation were top-notch. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"I also appreciated the follow-up to be sure the installation was done correctly and if there needed to be any adjustments."
100% rating 100 from Cincinnati, OH on Verified Purchase
"Great experience. Everything went well."
100% rating 100 from Cincinnati, OH on Verified Purchase
"I am a long-time customer of Reupert. They respond quickly to our needs."
100% rating 100 from Harrison, OH on Verified Purchase
"Jeff Reupert did a great job in giving us three options to choose from in replacing the heating and air systems. The installation crew was also great; they took great care of the property during installation. "
100% rating 100 from Cincinnati, OH on Verified Purchase
"Reupert goes above and beyond with everything they do, from the office staff to the competent, conscientious, and knowledgeable technicians! Their response is amazing and compassionate. You can always trust this company to do whatever it can to help you, no matter if it is a service call or an emergency. I am forever grateful to the owner and his amazing employees!!! "
(428 Remaining)