VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
LCS Heating and Cooling
98.318810380754 100
4.9

591 reviews since March, 2018

LCS Heating and Cooling
(317) 238-3961 ยท
Indianapolis, IN 46236

Consumer Review Summary

591 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of LCS Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

569 out of 586 gave 5 stars

Q: Timeliness in responding to your needs:

559 out of 586 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

551 out of 584 gave 5 stars

Q: Communication and follow-up from the Salesperson:

4 out of 6 gave 5 stars

Q: Communication and follow-up from the LCS Team:

539 out of 586 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

567 out of 587 gave 5 stars

Q: Condition of the work area after job completion:

533 out of 585 gave 5 stars

Q: How likely would you be to use our company again?

556 out of 586 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

557 out of 588 gave 5 stars

Q: Please rate your overall experience with our company:

553 out of 585 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Indianapolis, IN on Verified Purchase
"From your first answer to our questions to the installation of our new HVAC system, all employees were informed, professional, pleasant, and efficient."
100% rating 100 from Indianapolis, IN on Verified Purchase
"Happy with my heat pump! Very good experience."
97% rating 100 from Carmel, IN on Verified Purchase
"The technicians know what they are doing and are easy to work with."
100% rating 100 from Carmel, IN on Verified Purchase
"You are the gold standard. So very impressed."
100% rating 100 from Carmel, IN on Verified Purchase
"We have been very impressed by the professionalism of the technicians that come to our home!"
100% rating 100 from Indianapolis, IN on Verified Purchase
"LCS was able to install a new furnace for us the day after it failed during a hard winter. We were very grateful for their thoroughness and professionalism."
97% rating 100 from Indianapolis, IN on Verified Purchase
"Great to work with!"
100% rating 100 from Greenfield, IN on Verified Purchase
"Amazing experience! Outstanding crew!"
97% rating 100 from Indianapolis, IN on Verified Purchase
"I have been with LCS for over a decade and have always been peased with their maintenance of my furnace of 27 years. I will always recommend LCS."
100% rating 100 from Zionsville, IN on Verified Purchase
"An amazing team of people to work with. I will be a customer for life based on this experience."
(238 Remaining)