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LCS Heating and Cooling
98.325402635432 100
4.9

612 reviews since March, 2018

LCS Heating and Cooling
(317) 238-3961 ยท
Indianapolis, IN 46236

Consumer Review Summary

612 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of LCS Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

589 out of 607 gave 5 stars

Q: Timeliness in responding to your needs:

577 out of 607 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

571 out of 605 gave 5 stars

Q: Communication and follow-up from the Salesperson:

4 out of 6 gave 5 stars

Q: Communication and follow-up from the LCS Team:

559 out of 606 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

586 out of 607 gave 5 stars

Q: Condition of the work area after job completion:

553 out of 606 gave 5 stars

Q: How likely would you be to use our company again?

575 out of 606 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

576 out of 608 gave 5 stars

Q: Please rate your overall experience with our company:

573 out of 606 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Indianapolis, IN on Verified Purchase
"Your technicians are knowledgeable and respectful. Work very hard to fix existing equipment and understand that many of us are on a budget, but find a solution!"
100% rating 100 from Indianapolis, IN on Verified Purchase
"LCS has been outstanding and our go-to for all our HVAC needs for 20 years. Looking forward to many more!"
100% rating 100 from Indianapolis, IN on Verified Purchase
"Travis was awesome. Hard worker! "
100% rating 100 from Fishers, IN on Verified Purchase
"Top-notch at every step."
100% rating 100 from Indianapolis, IN on Verified Purchase
"From your first answer to our questions to the installation of our new HVAC system, all employees were informed, professional, pleasant, and efficient."
100% rating 100 from Indianapolis, IN on Verified Purchase
"Happy with my heat pump! Very good experience."
97% rating 100 from Carmel, IN on Verified Purchase
"The technicians know what they are doing and are easy to work with."
100% rating 100 from Carmel, IN on Verified Purchase
"You are the gold standard. So very impressed."
100% rating 100 from Carmel, IN on Verified Purchase
"We have been very impressed by the professionalism of the technicians that come to our home!"
100% rating 100 from Indianapolis, IN on Verified Purchase
"LCS was able to install a new furnace for us the day after it failed during a hard winter. We were very grateful for their thoroughness and professionalism."
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