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LCS Heating and Cooling
98.302558184266 100
4.9

582 reviews since March, 2018

LCS Heating and Cooling
(317) 238-3961 ยท
Indianapolis, IN 46236

Consumer Review Summary

582 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of LCS Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

560 out of 577 gave 5 stars

Q: Timeliness in responding to your needs:

550 out of 577 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

542 out of 575 gave 5 stars

Q: Communication and follow-up from the Salesperson:

4 out of 6 gave 5 stars

Q: Communication and follow-up from the LCS Team:

530 out of 577 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

558 out of 578 gave 5 stars

Q: Condition of the work area after job completion:

527 out of 577 gave 5 stars

Q: How likely would you be to use our company again?

547 out of 577 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

548 out of 579 gave 5 stars

Q: Please rate your overall experience with our company:

544 out of 576 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Carmel, IN on Verified Purchase
"You are the gold standard. So very impressed."
100% rating 100 from Carmel, IN on Verified Purchase
"We have been very impressed by the professionalism of the technicians that come to our home!"
100% rating 100 from Indianapolis, IN on Verified Purchase
"LCS was able to install a new furnace for us the day after it failed during a hard winter. We were very grateful for their thoroughness and professionalism."
97% rating 100 from Indianapolis, IN on Verified Purchase
"Great to work with!"
100% rating 100 from Greenfield, IN on Verified Purchase
"Amazing experience! Outstanding crew!"
97% rating 100 from Indianapolis, IN on Verified Purchase
"I have been with LCS for over a decade and have always been peased with their maintenance of my furnace of 27 years. I will always recommend LCS."
100% rating 100 from Zionsville, IN on Verified Purchase
"An amazing team of people to work with. I will be a customer for life based on this experience."
100% rating 100 from Noblesville, IN on Verified Purchase
"We have had great experiences with the LCS team."
100% rating 100 from Indianapolis, IN on Verified Purchase
"We LOVE working with LCS!! Travis and his team are quick to respond and great problem solvers. They are true professionals staying on until the job is complete and completely cleaned up. What distinguishes them most is that they truly listen and care about our home. Their work is excellent and we can say it feels like family or friends working in our home. Because of the level of excellence, we have complete confidence in trusting LCS with our home's heating and cooling."
100% rating 100 from Indianapolis, IN on Verified Purchase
"The entire team and owner of LCS took time to explain things to me and answer all of my questions before I decided on my purchase. The installation crew was very professional and kind and did an outstanding job replacing my old units in a timely manner. "
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