98.646362098139 100
5

198 reviews since June, 2018

Hart Heating & AC
(806) 795-1207 ยท
Lubbock, TX 79404

Consumer Review Summary

198 reviews since June, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hart Heating & AC. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

188 out of 198 gave 5 stars

Q: Timeliness in responding to your needs:

187 out of 197 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

118 out of 126 gave 5 stars

Q: Communication and follow-up from the Salesperson:

116 out of 125 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

122 out of 127 gave 5 stars

Q: Condition of the work area after job completion:

186 out of 196 gave 5 stars

Q: How likely would you be to use our company again?

189 out of 197 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

192 out of 198 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

68 out of 71 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

67 out of 71 gave 5 stars

Q: Overall experience with the Service Technician:

66 out of 69 gave 5 stars

Q: Please rate your overall experience with our company:

193 out of 198 gave 5 stars