VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Trahan's Cooling, Heating and Plumbing
97.038506760729 100
4.9

763 reviews since March, 2018

Trahan's Cooling, Heating and Plumbing
(985) 777-5555 ·
Pineville, LA 71360

Consumer Review Summary

763 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Trahan's Cooling, Heating and Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

717 out of 755 gave 5 stars

Q: Timeliness in responding to your needs:

707 out of 761 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

711 out of 759 gave 5 stars

Q: Communication and follow-up from the Salesperson:

662 out of 749 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

690 out of 754 gave 5 stars

Q: Condition of the work area after job completion:

637 out of 754 gave 5 stars

Q: How likely would you be to use our company again?

697 out of 759 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

686 out of 755 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

0 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

0 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

685 out of 755 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
94% rating 100 from Houma, LA on Verified Purchase
"I appreciate Trahan's quick and professional service. All service techs were courteous and respectful! "
100% rating 100 from Franklin, LA on Verified Purchase
"Friendly, polite, and knowledgeable employees."
100% rating 100 from Morgan City, LA on Verified Purchase
"Speedy service."
100% rating 100 from Houma, LA on Verified Purchase
"All personnel were nice and courteous."
100% rating 100 from Larose, LA on Verified Purchase
"Wonderful company! Professional, knowledgeable, and quick to respond from start to finish. "
94% rating 100 from Gibson, LA on Verified Purchase
"Timothy, Jonathan, Steven, Slade, and Mark were absolutely wonderful. They worked like dogs nonstop and were just so sweet. What a great team!"
97% rating 100 from Thibodaux, LA on Verified Purchase
"Friendly and professional staff!"
100% rating 100 from Patterson, LA on Verified Purchase
"Seth was great, very professional, hard worker! Kenneth was great, explained things, and took good care of us. Colton was a great worker! One other guy can’t remember his name, but was a very good worker and very professional. "
100% rating 100 from Houma, LA on Verified Purchase
"Jessie, Taylor, and Brandon were great to work with. The lady with the answering service was awesome. She’s a REAL asset to you! "
100% rating 100 from Houma, LA on Verified Purchase
"We were very impressed with the complete process, especially when someone came out to inspect the job and verify everything was correct!"
(271 Remaining)