4.9
743 reviews since March, 2018
Consumer Review Summary
743 reviews since March, 2018
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Trahan's Cooling, Heating and Plumbing. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
698 out of 735 gave 5 stars
Q: Timeliness in responding to your needs:
688 out of 741 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
692 out of 739 gave 5 stars
Q: Communication and follow-up from the Salesperson:
644 out of 729 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
670 out of 734 gave 5 stars
Q: Condition of the work area after job completion:
620 out of 734 gave 5 stars
Q: How likely would you be to use our company again?
677 out of 739 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
668 out of 735 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
0 out of 1 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
0 out of 1 gave 5 stars
Q: Overall experience with the Service Technician:
1 out of 1 gave 5 stars
Q: Please rate your overall experience with our company:
668 out of 736 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS