VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Trahan's Cooling, Heating and Plumbing
97.036541889483 100
4.9

755 reviews since March, 2018

Trahan's Cooling, Heating and Plumbing
(985) 777-5555 ·
Pineville, LA 71360

Consumer Review Summary

755 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Trahan's Cooling, Heating and Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

710 out of 747 gave 5 stars

Q: Timeliness in responding to your needs:

699 out of 753 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

703 out of 751 gave 5 stars

Q: Communication and follow-up from the Salesperson:

655 out of 741 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

682 out of 746 gave 5 stars

Q: Condition of the work area after job completion:

630 out of 746 gave 5 stars

Q: How likely would you be to use our company again?

689 out of 751 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

679 out of 747 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

0 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

0 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

679 out of 747 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
94% rating 100 from Gibson, LA on Verified Purchase
"Timothy, Jonathan, Steven, Slade, and Mark were absolutely wonderful. They worked like dogs nonstop and were just so sweet. What a great team!"
97% rating 100 from Thibodaux, LA on Verified Purchase
"Friendly and professional staff!"
100% rating 100 from Patterson, LA on Verified Purchase
"Seth was great, very professional, hard worker! Kenneth was great, explained things, and took good care of us. Colton was a great worker! One other guy can’t remember his name, but was a very good worker and very professional. "
100% rating 100 from Houma, LA on Verified Purchase
"Jessie, Taylor, and Brandon were great to work with. The lady with the answering service was awesome. She’s a REAL asset to you! "
100% rating 100 from Houma, LA on Verified Purchase
"We were very impressed with the complete process, especially when someone came out to inspect the job and verify everything was correct!"
100% rating 100 from Cut Off, LA on Verified Purchase
"They were nice and quick with installing and knew a lot about hooking us up. Great team!"
100% rating 100 from Houma, LA on Verified Purchase
"Trahan's came highly recommended from a friend of mine. Everyone we worked with was great! From the time I called to schedule an appointment with Sebastin, to the install with Taylor, and the reinspect with Brandon. They all explained everything and answered any questions my Dad and I had. "
100% rating 100 from Thibodaux, LA on Verified Purchase
"Great, friendly service."
100% rating 100 from La Place, LA on Verified Purchase
"I am very pleased with the service!"
100% rating 100 from Houma, LA on Verified Purchase
"We began using Trahan's and their Maintenance Service a few years ago, and we've been very satisfied with them. From Jacob, to Logan and Trent, to Brandon, all have represented your company in a very positive way. You have a great group of guys who really inspire confidence in Trahan's ability to keep our A/C and Heat running for years!"
(266 Remaining)