Customer Reviews for Trahan's Cooling, Heating and Plumbing

4.9

938 reviews since March, 2018

(985) 777-5555 · TrahansNow.com
Pineville, LA 71360

Consumer Review Summary

938 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Trahan's Cooling, Heating and Plumbing. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

880 out of 929 gave 5 stars

Q: Timeliness in responding to your needs:

867 out of 935 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

870 out of 934 gave 5 stars

Q: Communication and follow-up from the Salesperson:

804 out of 921 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

845 out of 926 gave 5 stars

Q: Condition of the work area after job completion:

781 out of 927 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: How likely would you be to use our company again?

856 out of 932 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

841 out of 929 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

0 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

0 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

833 out of 929 gave 5 stars

	75% rating 100 by J.L. from Berwick, LA on 09/19/26 Verified Purchase "PLEASED WITH THE OVERALL PERFORMANCE! "
	100% rating 100 by C.A. from Galliano, LA on 09/14/26 Verified Purchase "Everything was prompt and professional from beginning to end!"
	100% rating 100 by R.B. from Franklin, LA on 09/09/26 Verified Purchase "Trahan's has been nothing but great to work with; they explain everything thoroughly. "
	100% rating 100 by B.V. from Raceland, LA on 09/04/26 Verified Purchase "Very professional and dependable services, all questions answered, and very helpful."
	100% rating 100 by P.H. from Cut Off, LA on 09/02/26 Verified Purchase "Service was incredible! I would recommend them to anyone in search of a new unit. They are great to work with and very accommodating. "
	97% rating 100 by I.D. from Patterson, LA on 08/29/26 Verified Purchase "From the salesman to the technicians, everyone was knowledgeable, courteous, and extremely professional. Removed old ducts from the property, disposed of them, and left the house clean. Very satisfied with the work!"
	100% rating 100 by L.B. from Morgan City, LA on 08/27/26 Verified Purchase "The company rep and installers WANTED to provide excellent service. They seem to LOVE what they do. They take pride in what they do. They love the company they represent. That sold me more than anything else... positive representation. "
	100% rating 100 by T.S. from Morgan City, LA on 08/25/26 Verified Purchase "Great company to work with for all your AC needs. These are the people to call if you ever need service or repairs done right and fast! "
	100% rating 100 by W.G. from Patterson, LA on 08/21/26 Verified Purchase "Quick response, professionalism and very knowledgeable."
	100% rating 100 by D.P. from Houma, LA on 08/21/26 Verified Purchase "They did the work in a timely manner. They cleaned up when the work was done."

(307 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS