Customer Reviews for Trahan's Cooling, Heating and Plumbing

4.9

924 reviews since March, 2018

(985) 777-5555 · TrahansNow.com
Pineville, LA 71360

Consumer Review Summary

924 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Trahan's Cooling, Heating and Plumbing. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

870 out of 915 gave 5 stars

Q: Timeliness in responding to your needs:

856 out of 922 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

859 out of 920 gave 5 stars

Q: Communication and follow-up from the Salesperson:

794 out of 907 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

836 out of 913 gave 5 stars

Q: Condition of the work area after job completion:

771 out of 914 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: How likely would you be to use our company again?

843 out of 918 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

830 out of 915 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

0 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

0 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

824 out of 915 gave 5 stars

	97% rating 100 by I.D. from Patterson, LA on 08/29/26 Verified Purchase "From the salesman to the technicians, everyone was knowledgeable, courteous, and extremely professional. Removed old ducts from the property, disposed of them, and left the house clean. Very satisfied with the work!"
	100% rating 100 by L.B. from Morgan City, LA on 08/27/26 Verified Purchase "The company rep and installers WANTED to provide excellent service. They seem to LOVE what they do. They take pride in what they do. They love the company they represent. That sold me more than anything else... positive representation. "
	100% rating 100 by T.S. from Morgan City, LA on 08/25/26 Verified Purchase "Great company to work with for all your AC needs. These are the people to call if you ever need service or repairs done right and fast! "
	100% rating 100 by W.G. from Patterson, LA on 08/21/26 Verified Purchase "Quick response, professionalism and very knowledgeable."
	100% rating 100 by D.P. from Houma, LA on 08/21/26 Verified Purchase "They did the work in a timely manner. They cleaned up when the work was done."
	100% rating 100 by L.L. from Larose, LA on 08/12/26 Verified Purchase "When I searched on Google, your company had 5 stars. And every comment is about how good the jobs are. I met the manager, and he was very nice and polite. And the other 2 of the technicians are very nice too. Hayes and Seven. They worked so hard, but they still had a smile on their faces. "
	100% rating 100 by C.O. from Morgan City, LA on 08/11/26 Verified Purchase "Great job all the way around."
	100% rating 100 by M.L. from Patterson, LA on 08/08/26 Verified Purchase "All the guys were very professional. And treated me with the utmost respect and importance. They were letting me know everything they were doing, and I really appreciate it all."
	100% rating 100 by T.S. from Thibodaux, LA on 07/31/26 Verified Purchase "Excellent, excellent, excellent ***"
	100% rating 100 by R.S. from Franklin, LA on 07/31/26 Verified Purchase "I am a loyal Trahan’s customer for life. I have had large and small projects done, and the technicians are always professional, knowledgeable, and efficient. The office staff is great as well. All around, really good service every time."

(302 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS