Customer Reviews for A & A Plumbing

A & A Plumbing

4.9

381 reviews since June, 2018

(210) 566-2665 · aaplumbingsa.com
Schertz, TX 78154

Consumer Review Summary

381 reviews since June, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of A & A Plumbing. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

359 out of 376 gave 5 stars

Q: Timeliness in responding to your needs:

345 out of 377 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1 out of 1 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1 out of 1 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

329 out of 375 gave 5 stars

Q: How likely would you be to use our company again?

350 out of 378 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

350 out of 379 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

365 out of 377 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

359 out of 374 gave 5 stars

Q: Overall experience with the Service Technician:

358 out of 373 gave 5 stars

Q: Please rate your overall experience with our company:

354 out of 378 gave 5 stars

	100% rating 100 by D.S. from Selma, TX on 07/30/25 Verified Purchase "I was really surprised at the respect, kindness, patience, and understanding from the technicians Joshua and Vincent. I felt completely calm as they completed the work quickly and efficiently, so I could return to where I was most needed. Thank you so much to Joshua for your explanation, knowledge, and passion for your job. You did a great job! I will be a return customer because of the great customer service, down to the dispatcher who called to notify me that the technicians were on their way. "
	94% rating 100 by L.M. from Schertz, TX on 04/06/25 Verified Purchase "Dale and his assistant did an excellent job and got the job done the same day as promised. They were both very professional."
	100% rating 100 by T.W. from Cibolo, TX on 03/01/25 Verified Purchase "Best plumbing company I have ever used! Technicians are very knowledgeable, take the time to explain the issues and how to fix. If it is a continuing problem that takes more than one visit, they have always taken the time to ensure we have a functional system to use. Professional people on a professional team. That's why we use A & A!"
	100% rating 100 by J. from San Antonio, TX on 02/21/25 Verified Purchase "Repair was done in a Timely and professional manner. We appreciate the quick Response. "
	100% rating 100 by B.B. from Seguin, TX on 02/05/25 Verified Purchase "Jarrod and Jason did a great job and stayed past hours to finish so I would have hot water. Very Much appreciated!"
	94% rating 100 by M.S. from Schertz, TX on 01/13/25 Verified Purchase "They have always been available when I needed them. Polite and friendly. "
	100% rating 100 by K.F. from Windcrest, TX on 01/08/25 Verified Purchase "You take such good care of us. We love you guys!"
	100% rating 100 by L.D. from Schertz, TX on 12/06/24 Verified Purchase "Always excellent service. Someone I can trust. My #1 plumbing company to call for service! "
	100% rating 100 by D.T. from Schertz, TX on 11/14/24 Verified Purchase "Had plumbing and HVAC worked on. Was very happy with both!"
	100% rating 100 by J.D. from Schertz, TX on 11/04/24 Verified Purchase "Thank you for the gift. Wonderful experience."

(187 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS