Customer Reviews for Dickerson Heating & Air

Dickerson Heating & Air

296 reviews since May, 2018

(770) 445-2700 · dickersonhvac.com
Powder Springs, GA 30127

Consumer Review Summary

296 reviews since May, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Dickerson Heating & Air. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

284 out of 295 gave 5 stars

Q: Timeliness in responding to your needs:

284 out of 296 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

220 out of 230 gave 5 stars

Q: Communication and follow-up from the Salesperson:

207 out of 230 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

228 out of 234 gave 5 stars

Q: Condition of the work area after job completion:

279 out of 295 gave 5 stars

Q: How likely would you be to use our company again?

288 out of 297 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

284 out of 296 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

60 out of 63 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

60 out of 62 gave 5 stars

Q: Overall experience with the Service Technician:

58 out of 61 gave 5 stars

Q: Please rate your overall experience with our company:

281 out of 297 gave 5 stars

	100% rating 100 by G.C. from Atlanta, GA on 03/11/24 Verified Purchase "Always speedy and professional. Highly recommend. "
	100% rating 100 by T.H. from Marietta, GA on 03/09/24 Verified Purchase "David and Alex have been taking care of my home for multiple years and have even made trips to my lake home. They are just great. The team who set the appointments are so nice. Dickerson does multiple homes that I have had in the past and also services my office. "
	100% rating 100 by B.H. from Atlanta, GA on 02/01/24 Verified Purchase "We have been a customer of theirs for 28 years and are a maintenance customer."
	100% rating 100 by A.G. from Duluth, GA on 01/29/24 Verified Purchase "Thank you so much for the professionalism and ease of the repair/replacement."
	100% rating 100 by A.F. from Atlanta, GA on 12/21/23 Verified Purchase "An extremely competent company in all categories from first contact, follow through, expert staff, and quality of product and service. They do what they say and show up on time could not be happier with overall performance services and company. "
	100% rating 100 by S.J. from Marietta, GA on 11/25/23 Verified Purchase "Thomas and Sam did a great job."
	100% rating 100 by A.P. from Smyrna, GA on 11/22/23 Verified Purchase "Installation crew was courteous and professional. Office ladies were quick to respond and professional. "
	94% rating 100 by D.D. from Marietta, GA on 11/18/23 Verified Purchase "Excellent company. The technician is knowledgeable."
	100% rating 100 by R.G. from Marietta, GA on 11/08/23 Verified Purchase "We have been with Dickerson for decades. We would not use anyone else. They rank the BEST in all categories."
	100% rating 100 by C.C. from Marietta, GA on 10/27/23 Verified Purchase "Best in the business! Have been using them for years for all out HVAC needs."

(102 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS