Customer Reviews for NDC Heating & Cooling

NDC Heating & Cooling

543 reviews since June, 2018

(330) 457-2562 · NdcHeating.com
New Waterford, OH 44445

Consumer Review Summary

543 reviews since June, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of NDC Heating & Cooling. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

530 out of 537 gave 5 stars

Q: Timeliness in responding to your needs:

520 out of 539 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

527 out of 538 gave 5 stars

Q: Communication and follow-up from the Salesperson:

510 out of 536 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

521 out of 542 gave 5 stars

Q: Condition of the work area after job completion:

503 out of 540 gave 5 stars

Q: How likely would you be to use our company again?

530 out of 541 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

531 out of 542 gave 5 stars

Q: Please rate your overall experience with our company:

528 out of 542 gave 5 stars

	100% rating 100 by A.M. from E Palestine, OH on 03/18/26 Verified Purchase "We have used your company since you opened your business. Always friendly, prompt, good prices, and knowledgeable. Wouldn’t go anywhere else. Thank you for the nice gift we received!! We appreciate you!"
	100% rating 100 by L.F. from E Palestine, OH on 03/10/26 Verified Purchase "Fast responses - great prices - friendliness of every employee .. truly a great company. "
	100% rating 100 by R.H. from Youngstown, OH on 03/03/26 Verified Purchase "Friendly and knowledgeable staff. Work was performed excellently, explained everything, and cleaned up before they left. Thank you! "
	100% rating 100 by L.T. from Canfield, OH on 02/04/26 Verified Purchase "From the office personnel to the front office to the workers on the job, everyone was pleasant and professional. Our trust in your expertise was well-placed, and we appreciate the warmth of our new furnace and the warmth of all your employees with whom we interacted. Thank you. "
	100% rating 100 by L.J. from Salem, OH on 02/03/26 Verified Purchase "I want to thank everyone who helped with the sale and installation! Very professional and was fast to respond to my needs at the time my furnace and AC went out."
	97% rating 100 by L.G. from Columbiana, OH on 01/27/26 Verified Purchase "Good teamwork! It is nice to have folks from our community. If we ever have a problem, I know they will be here. Your thank-you gift was a pleasant surprise!"
	100% rating 100 by M.B. from New Middletwn, OH on 01/07/26 Verified Purchase "Amazing price and amazing people!!! I would not hesitate to use them again! In a day when companies seem to be charging more for less service, NDC is a shining example of how to run a business. Well done!!! "
	100% rating 100 by C.L. from Leetonia, OH on 12/25/25 Verified Purchase "Great service and customer-oriented! Knowledgeable and respectful of customer needs! Thank you! "
	100% rating 100 by C.K. from E Palestine, OH on 12/04/25 Verified Purchase "The technicians who did the install were very efficient and courteous. The furnace is very quiet and keeps our home cozy."
	89% rating 100 by D.H. from Columbiana, OH on 12/04/25 Verified Purchase "Thank you for all your help; everything went very smoothly. We appreciate it!"

(245 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS