VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
NDC Heating & Cooling
99.018232819074 100
5

558 reviews since June, 2018

NDC Heating & Cooling
(330) 457-2562 ·
New Waterford, OH 44445

Consumer Review Summary

558 reviews since June, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of NDC Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

545 out of 552 gave 5 stars

Q: Timeliness in responding to your needs:

534 out of 554 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

542 out of 553 gave 5 stars

Q: Communication and follow-up from the Salesperson:

525 out of 551 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

535 out of 556 gave 5 stars

Q: Condition of the work area after job completion:

517 out of 555 gave 5 stars

Q: How likely would you be to use our company again?

545 out of 556 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

546 out of 557 gave 5 stars

Q: Please rate your overall experience with our company:

543 out of 557 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from E Liverpool, OH on Verified Purchase
"Our experience with NDC Heating and Cooling was excellent. Everyone we spoke with was very professional, helpful, and courteous. The installation team was top-notch and did a great job."
100% rating 100 from Columbiana, OH on Verified Purchase
"I cannot say enough good about this company. Also, I have never heard a single negative comment about them. They are fair, honest, and trustworthy, and I was very satisfied with their work and happy to pay NDC for a job well done. Their efficiency, professionalism, and the simple fact that a human being answering all of my calls within 2 rings is so appreciated."
100% rating 100 from Salem, OH on Verified Purchase
"Great experience! "
100% rating 100 from E Palestine, OH on Verified Purchase
"We have used your company since you opened your business. Always friendly, prompt, good prices, and knowledgeable. Wouldn’t go anywhere else. Thank you for the nice gift we received!! We appreciate you!"
100% rating 100 from E Palestine, OH on Verified Purchase
"Fast responses - great prices - friendliness of every employee .. truly a great company. "
100% rating 100 from Youngstown, OH on Verified Purchase
"Friendly and knowledgeable staff. Work was performed excellently, explained everything, and cleaned up before they left. Thank you! "
100% rating 100 from Canfield, OH on Verified Purchase
"From the office personnel to the front office to the workers on the job, everyone was pleasant and professional. Our trust in your expertise was well-placed, and we appreciate the warmth of our new furnace and the warmth of all your employees with whom we interacted. Thank you. "
100% rating 100 from Salem, OH on Verified Purchase
"I want to thank everyone who helped with the sale and installation! Very professional and was fast to respond to my needs at the time my furnace and AC went out."
97% rating 100 from Columbiana, OH on Verified Purchase
"Good teamwork! It is nice to have folks from our community. If we ever have a problem, I know they will be here. Your thank-you gift was a pleasant surprise!"
100% rating 100 from New Middletwn, OH on Verified Purchase
"Amazing price and amazing people!!! I would not hesitate to use them again! In a day when companies seem to be charging more for less service, NDC is a shining example of how to run a business. Well done!!! "
(248 Remaining)