VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
NDC Heating & Cooling
99.029886719691 100
5

464 reviews since June, 2018

NDC Heating & Cooling
(330) 457-2562 ยท
New Waterford, OH 44445

Consumer Review Summary

464 reviews since June, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of NDC Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

451 out of 458 gave 5 stars

Q: Timeliness in responding to your needs:

444 out of 461 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

452 out of 460 gave 5 stars

Q: Communication and follow-up from the Salesperson:

438 out of 458 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

446 out of 463 gave 5 stars

Q: Condition of the work area after job completion:

431 out of 461 gave 5 stars

Q: How likely would you be to use our company again?

453 out of 462 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

454 out of 463 gave 5 stars

Q: Please rate your overall experience with our company:

452 out of 463 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Salem, OH on Verified Purchase
"Everyone I worked with from NDC was polite and courteous. The salesperson took the time to explain everything that was going to be done. The installation team was neat and did an excellent job of cleanup. They also have the time to answer questions during the installation."
100% rating 100 from Columbiana, OH on Verified Purchase
"Everything was handled very professionally."
100% rating 100 from Columbiana, OH on Verified Purchase
"I appreciate how you look out for the customer, not the bottom line."
100% rating 100 from Salem, OH on Verified Purchase
"Top-notch in all areas."
100% rating 100 from E Liverpool, OH on Verified Purchase
"Always professional and great service. Never had a problem."
100% rating 100 from Salem, OH on Verified Purchase
"Excellent job. Very friendly."
100% rating 100 from Columbiana, OH on Verified Purchase
"A family-owned company that stands behind its work and product. Very knowledgeable about the products they sell."
100% rating 100 from Salem, OH on Verified Purchase
"Very pleased. Will recommend to everyone."
100% rating 100 from Columbiana, OH on Verified Purchase
"I give the crew a 10! They did a great job."
97% rating 100 from Columbiana, OH on Verified Purchase
"All parties involved from the initial repair to the installation of the new furnace were courteous and professional."
(221 Remaining)