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NDC Heating & Cooling
98.995915588836 100
5

493 reviews since June, 2018

NDC Heating & Cooling
(330) 457-2562 ยท
New Waterford, OH 44445

Consumer Review Summary

493 reviews since June, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of NDC Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

480 out of 487 gave 5 stars

Q: Timeliness in responding to your needs:

470 out of 489 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

478 out of 488 gave 5 stars

Q: Communication and follow-up from the Salesperson:

464 out of 486 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

474 out of 492 gave 5 stars

Q: Condition of the work area after job completion:

457 out of 490 gave 5 stars

Q: How likely would you be to use our company again?

480 out of 491 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

481 out of 492 gave 5 stars

Q: Please rate your overall experience with our company:

480 out of 492 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Canfield, OH on Verified Purchase
"We really enjoyed working with Nate and his team. They are a top-notch company. This is a great company to work with."
100% rating 100 from New Waterford, OH on Verified Purchase
"Very good. Friendly from start to finish--like talking to a friend."
100% rating 100 from Youngstown, OH on Verified Purchase
"Great service!!!"
100% rating 100 from New Waterford, OH on Verified Purchase
"NDC is always professional, courteous, and reasonably priced."
100% rating 100 from New Waterford, OH on Verified Purchase
"We thought you did excellent work."
100% rating 100 from Columbiana, OH on Verified Purchase
"Good company to work with."
100% rating 100 from E Palestine, OH on Verified Purchase
"They were professional, friendly, fast, and the clean-up was stellar. We are grateful that they finished before the heat wave!"
100% rating 100 from E Palestine, OH on Verified Purchase
"Friendly, trustworthy staff and a good value."
100% rating 100 from Youngstown, OH on Verified Purchase
"They all did a great job from start to finish. Very pleased. Thank you."
100% rating 100 from Lisbon, OH on Verified Purchase
"NDC went above and beyond in providing us the best project available along with the best experience possible! They would come out at a moment's notice when we needed them, and get us all new ones when we decided to go that route. They stuck to their original quote no matter what, which was beyond amazing, even when we decided to change a little bit. They also worked with us with scheduling them to get into the house and coinciding with the gas companies' shenanigans... My family will also use NDC as far as I'm concerned. Could not say enough good things about them."
(231 Remaining)