VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bay Breeze Heating & Cooling
99.193168433451 100
5

614 reviews since May, 2014

Bay Breeze Heating & Cooling
(410) 798-6933 ยท
Edgewater, MD 21037

Consumer Review Summary

614 reviews since May, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bay Breeze Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

610 out of 613 said yes

Q: Were we able to respond to your needs in a timely manner?

604 out of 610 said yes

Q: Did the salesperson understand and meet your needs?

480 out of 484 said yes

Q: Did the technician understand and meet your needs?

123 out of 123 said yes

Q: Was the work performed to your satisfaction?

604 out of 608 said yes

Q: Was the work area left neat and clean?

610 out of 612 said yes

Q: Would you use our company again and recommend us to others?

605 out of 608 said yes

Q: Please rate your overall experience with our company:

543 out of 587 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Edgewater, MD on Verified Purchase
"Bay Breeze has been our HVAC company for 5 years. They have always done an excellent job and provided great service. I recommend them often!"
100% rating 100 from Edgewater, MD on Verified Purchase
"Bay Breeze is a professional organization with skilled personnel with an emphasis on customer satisfaction."
100% rating 100 from Ellicott City, MD on Verified Purchase
"After getting a first estimate from another company, I was lucky enough to get one from Bay Breeze. I appreciated the honest estimate and from the salesperson to the install crew the knowledge and expertise were second to none!"
100% rating 100 from Denton, MD on Verified Purchase
"As always, fast, stellar service! "
100% rating 100 from Annapolis, MD on Verified Purchase
"Bay Breeze is a first-rate company. I am thoroughly pleased with my interactions with them and the installation and product."
100% rating 100 from Annapolis, MD on Verified Purchase
"The peaceful and professional attention Bay Breeze gave us as they listened to our needs resulted in their excellent exploration to resolve our existing limitations to upgrade our house to receive the installation of 2 mini-splits. Top-notch service and confidence in this company. "
100% rating 100 from Annapolis, MD on Verified Purchase
"Sheri and her team were wonderful. Knowledgeable, personable, and engaging."
100% rating 100 from Annapolis, MD on Verified Purchase
"Thank you for your excellent work!"
100% rating 100 from Stevensville, MD on Verified Purchase
"The installation team was friendly, very professional, and completed the work quickly. Thanks."
100% rating 100 from Queenstown, MD on Verified Purchase
"I have used Bay Breeze for 20 years for a number of services, including replacing HVAC systems, a water heater, and biannual maintenance, and I have never been disappointed! Every service personnel has been professional and friendly, and always arrived to do their work in a timely manner. It has been a very satisfying 20 years, and I can highly recommend Bay Breeze as your heating and cooling company!"
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