VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bay Breeze Heating & Cooling
99.113110539846 100
5

279 reviews since May, 2014

Bay Breeze Heating & Cooling
410-798-6933 ·
Edgewater, MD 21037

Consumer Review Summary

279 reviews since May, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bay Breeze Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

277 out of 279 said yes

Q: Were we able to respond to your needs in a timely manner?

276 out of 279 said yes

Q: Did the salesperson understand and meet your needs?

161 out of 164 said yes

Q: Did the technician understand and meet your needs?

115 out of 115 said yes

Q: Was the work performed to your satisfaction?

277 out of 279 said yes

Q: Was the work area left neat and clean?

279 out of 279 said yes

Q: Would you use our company again and recommend us to others?

278 out of 279 said yes

Q: Please rate your overall experience with our company:

249 out of 271 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Annapolis, MD on Verified Purchase
"Love it! Great job!"
100% rating 100 from Crofton, MD on Verified Purchase
"Everything was handled great! Shari was excellent. The 3 technicians were fantastic!"
100% rating 100 from Arnold, MD on Verified Purchase
"Shari was great! Very satisfied with unit and price. Cook Electric gave good review/recommendation. "
100% rating 100 from Annapolis, MD on Verified Purchase
"Definitely 100% satisfied! Professional, friendly and know their stuff!"
100% rating 100 from Bowie, MD on Verified Purchase
"The salesperson and technicians at Bay Breeze Heating and Cooling were all very helpful, knowledgeable about their products and services, and patient and polite when answering my many questions. "
100% rating 100 from Davidsonville, MD on Verified Purchase
"Shari was extremely helpful and also saved us money explaining some our power supplies bills. "
100% rating 100 from Arnold, MD on Verified Purchase
"Salesperson was very honest and knew the product, job well done. "
100% rating 100 from Naples, FL on Verified Purchase
"Totally satisfied. "
100% rating 100 from Severn, MD on Verified Purchase
"The gentlemen who installed the new HVAC were excellent!!"
100% rating 100 from Gambrills, MD on Verified Purchase
"The entire company was responsive to my questions. The installation staff (Dave and his crew) were excellent. When a problem arose, they addressed it promptly. "
(139 Remaining)