VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bay Breeze Heating & Cooling
99.262489233419 100
5

672 reviews since May, 2014

Bay Breeze Heating & Cooling
(410) 798-6933 ·
Edgewater, MD 21037

Consumer Review Summary

672 reviews since May, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bay Breeze Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
99%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

668 out of 671 said yes

Q: Were we able to respond to your needs in a timely manner?

660 out of 666 said yes

Q: Did the salesperson understand and meet your needs?

535 out of 539 said yes

Q: Did the technician understand and meet your needs?

123 out of 123 said yes

Q: Was the work performed to your satisfaction?

662 out of 666 said yes

Q: Was the work area left neat and clean?

668 out of 670 said yes

Q: Would you use our company again and recommend us to others?

662 out of 665 said yes

Q: Please rate your overall experience with our company:

600 out of 644 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Ellicott City, MD on Verified Purchase
"The installation team was punctual, professional, and excellent."
100% rating 100 from Arnold, MD on Verified Purchase
"Speedy process and system working great!"
100% rating 100 from Annapolis, MD on Verified Purchase
"Always been happy with everyone at Bay Breeze and their customer service!"
100% rating 100 from Arnold, MD on Verified Purchase
"I’ve been a Bay Breeze customer for many years and expect that will continue well into the future. I appreciate Bay Breeze’s professionalism, competence, and customer-centric attitude. In particular, Kevin, one of your techs, is honest to a fault and is an awesome ambassador for your company. The recent replacement of one of my HVAC units went flawlessly."
100% rating 100 from Annapolis, MD on Verified Purchase
"Every person I dealt with during the process was professional, courteous and helpful. The staff were reliable - on time (or early) and explained the process throughly. I would highly recommend this company and it’s employees."
100% rating 100 from Churchton, MD on Verified Purchase
"Professional, courteous staff. Quickly responds to calls with questions or needed service. Competent technicians. "
100% rating 100 from Grasonville, MD on Verified Purchase
"Ryan was excellent. He worked with me on the phone to get the right equipment and worked to get me the best price. "
100% rating 100 from Annapolis, MD on Verified Purchase
"Everyone from Bay Breeze provided great support."
100% rating 100 from Annapolis, MD on Verified Purchase
"Everyone was very knowledgeable. We are long-time customers and have always appreciated their knowledge, service, and Service people; office."
100% rating 100 from Severna Park, MD on Verified Purchase
"Bay Breeze is by far the HVAC company I have ever dealt with. Starting with a terrific salesperson who listened to all our requirements and provided an excellent solution to a flawless install (very professional installers who knew exactly what they were doing) they were amazing. I can't recommend Bay Breeze enough."
(176 Remaining)