VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bay Breeze Heating & Cooling
99.178712220762 100
5

328 reviews since May, 2014

Bay Breeze Heating & Cooling
410-798-6933 ·
Edgewater, MD 21037

Consumer Review Summary

328 reviews since May, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bay Breeze Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

326 out of 328 said yes

Q: Were we able to respond to your needs in a timely manner?

325 out of 328 said yes

Q: Did the salesperson understand and meet your needs?

205 out of 208 said yes

Q: Did the technician understand and meet your needs?

120 out of 120 said yes

Q: Was the work performed to your satisfaction?

325 out of 327 said yes

Q: Was the work area left neat and clean?

327 out of 328 said yes

Q: Would you use our company again and recommend us to others?

327 out of 328 said yes

Q: Please rate your overall experience with our company:

292 out of 316 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Chesapeake Beach, MD on Verified Purchase
"We were disappointed by experiences with other HVAC companies, so my husband did a lot of research and found Bay Breeze. We were NOT disappointed!! We have a very high-end unit and were impressed by how knowledgeable your staff was. Great customer service, as well. Thank you!!"
100% rating 100 from Severn, MD on Verified Purchase
"Shari was a great salesperson and the team came right away and had to fix unexpected wiring problems. Overall, excellent response, reasonable price, and great results."
100% rating 100 from Pasadena, MD on Verified Purchase
"Outstanding attention to detail and flexibility in adapting new unit into a tight space...great technical installation team and thorough understanding of Trane HP systems!"
100% rating 100 from Columbia, MD on Verified Purchase
"Outstanding service!"
100% rating 100 from Annapolis, MD on Verified Purchase
"We chose Bay Breeze because our experience with the company has always been positive. Their employees are polite, hard-working, and know their jobs. "
100% rating 100 from Crownsville, MD on Verified Purchase
"#1- quality of the work, #2- experience and knowledge of the repair tech."
100% rating 100 from Laurel, MD on Verified Purchase
"Excellent company to deal with!!"
100% rating 100 from Stevensville, MD on Verified Purchase
"Great customer service- go the extra mile."
100% rating 100 from Millersville, MD on Verified Purchase
"Great experience! The staff was wonderful to work with. Would recommend and use them again! "
100% rating 100 from Severna Park, MD on Verified Purchase
"Highly satisfied. Many thanks!!"
(157 Remaining)