VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Boeschen's Heating & Cooling
97.275258552108 100
4.9

280 reviews since August, 2018

Boeschen's Heating & Cooling
(251) 937-0063 ยท
Loxley, AL 36551

Consumer Review Summary

280 reviews since August, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Boeschen's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

253 out of 277 gave 5 stars

Q: Timeliness in responding to your needs:

259 out of 275 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

194 out of 208 gave 5 stars

Q: Communication and follow-up from the Salesperson:

183 out of 207 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

196 out of 206 gave 5 stars

Q: Condition of the work area after job completion:

250 out of 269 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

66 out of 69 gave 5 stars

Q: How likely would you be to use our company again?

252 out of 276 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

248 out of 274 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

55 out of 61 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

55 out of 60 gave 5 stars

Q: Overall experience with the Service Technician:

55 out of 60 gave 5 stars

Q: Please rate your overall experience with our company:

248 out of 272 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Daphne, AL on Verified Purchase
"Installers were very professional, knowledgeable, and courteous. Completed the task in a timely manner. Job well done!"
100% rating 100 from Charlotte, NC on Verified Purchase
"Boeschen's has been our HVAC contractor since 2006 with the installation on a new build in Fairhope. I love the maintenance contract and the fact that if we have a sudden problem, a technician will come as soon as they can. I have never waited more than 4-5 hours for emergency service. I highly recommend this company. "
100% rating 100 from Spanish Fort, AL on Verified Purchase
"From beginning the process with a diagnosis, and learning about the product, pricing, and installation...we were very impressed!"
100% rating 100 from Spanish Fort, AL on Verified Purchase
"I feel like I have top-quality service and products. I was treated respectfully without pressure and allowed to make my own decisions. I appreciate how quickly the service was done."
100% rating 100 from Bay Minette, AL on Verified Purchase
"From the office staff to the technicians, the experience with Boeschen's is always five stars. Great team that provides incredible response times and is always very professional."
100% rating 100 from Mount Vernon, WA on Verified Purchase
"Very fast service! Great price!"
100% rating 100 from Spanish Fort, AL on Verified Purchase
"The timely and professional service provided was exceptional."
100% rating 100 from Fairhope, AL on Verified Purchase
"Appreciated that my new air conditioner was installed the next business day after the technician responded to my call."
98% rating 100 from Gulf Shores, AL on Verified Purchase
"Trey is outstanding and made a difficult problem easy to understand."
100% rating 100 from Bay Minette, AL on Verified Purchase
"We have been a customer for years now. Each and every time we needed help with our air conditioning units, we received first-class service. All the staff are amazing, friendly, and best of all, professional!"
(94 Remaining)