Customer Reviews for Boeschen's Heating & Cooling

4.9

281 reviews since August, 2018

(251) 937-0063 · boeschenheatandcool.com
Loxley, AL 36551

Consumer Review Summary

281 reviews since August, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Boeschen's Heating & Cooling. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

254 out of 278 gave 5 stars

Q: Timeliness in responding to your needs:

260 out of 276 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

195 out of 209 gave 5 stars

Q: Communication and follow-up from the Salesperson:

184 out of 208 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

197 out of 207 gave 5 stars

Q: Condition of the work area after job completion:

251 out of 270 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

68 out of 71 gave 5 stars

Q: How likely would you be to use our company again?

253 out of 277 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

249 out of 275 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

55 out of 61 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

55 out of 60 gave 5 stars

Q: Overall experience with the Service Technician:

55 out of 60 gave 5 stars

Q: Please rate your overall experience with our company:

249 out of 273 gave 5 stars

	100% rating 100 by W.D. from Bay Minette, AL on 05/23/25 Verified Purchase "Top-notch team."
	100% rating 100 by T.H. from Bay Minette, AL on 04/23/25 Verified Purchase "Very Professional!! Excellent service. From day one to the end of the project, this was a pleasant experience. I would highly recommend Boeschen Heating and Air to anyone with a need of Heating or Air. "
	100% rating 100 by C.B. from Daphne, AL on 04/04/25 Verified Purchase "Installers were very professional, knowledgeable, and courteous. Completed the task in a timely manner. Job well done!"
	100% rating 100 by M.H. from Charlotte, NC on 10/15/24 Verified Purchase "Boeschen's has been our HVAC contractor since 2006 with the installation on a new build in Fairhope. I love the maintenance contract and the fact that if we have a sudden problem, a technician will come as soon as they can. I have never waited more than 4-5 hours for emergency service. I highly recommend this company. "
	100% rating 100 by J.A. from Spanish Fort, AL on 10/05/24 Verified Purchase "From beginning the process with a diagnosis, and learning about the product, pricing, and installation...we were very impressed!"
	100% rating 100 by P.G. from Spanish Fort, AL on 09/30/24 Verified Purchase "I feel like I have top-quality service and products. I was treated respectfully without pressure and allowed to make my own decisions. I appreciate how quickly the service was done."
	100% rating 100 by M.S. from Bay Minette, AL on 09/07/24 Verified Purchase "From the office staff to the technicians, the experience with Boeschen's is always five stars. Great team that provides incredible response times and is always very professional."
	100% rating 100 by M.F. from Mount Vernon, WA on 08/15/24 Verified Purchase "Very fast service! Great price!"
	100% rating 100 by D.Y. from Spanish Fort, AL on 07/29/24 Verified Purchase "The timely and professional service provided was exceptional."
	100% rating 100 by H.K. from Fairhope, AL on 07/15/24 Verified Purchase "Appreciated that my new air conditioner was installed the next business day after the technician responded to my call."

(96 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS