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Boeschen's Heating & Cooling
97.369424323294 100
4.9

290 reviews since August, 2018

Boeschen's Heating & Cooling
(251) 937-0063 ยท
Loxley, AL 36551

Consumer Review Summary

290 reviews since August, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Boeschen's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

263 out of 287 gave 5 stars

Q: Timeliness in responding to your needs:

269 out of 285 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

204 out of 218 gave 5 stars

Q: Communication and follow-up from the Salesperson:

192 out of 217 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

206 out of 216 gave 5 stars

Q: Condition of the work area after job completion:

260 out of 279 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

84 out of 88 gave 5 stars

Q: How likely would you be to use our company again?

262 out of 286 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

258 out of 284 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

55 out of 61 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

55 out of 60 gave 5 stars

Q: Overall experience with the Service Technician:

55 out of 60 gave 5 stars

Q: Please rate your overall experience with our company:

258 out of 282 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Foley, AL on Verified Purchase
"Did a great job in a difficult install."
100% rating 100 from Loxley, AL on Verified Purchase
"Thank you for everything! "
100% rating 100 from Bay Minette, AL on Verified Purchase
"Great experience!!"
100% rating 100 from Bay Minette, AL on Verified Purchase
"Top-notch team."
100% rating 100 from Bay Minette, AL on Verified Purchase
"Very Professional!! Excellent service. From day one to the end of the project, this was a pleasant experience. I would highly recommend Boeschen Heating and Air to anyone with a need of Heating or Air. "
100% rating 100 from Daphne, AL on Verified Purchase
"Installers were very professional, knowledgeable, and courteous. Completed the task in a timely manner. Job well done!"
100% rating 100 from Charlotte, NC on Verified Purchase
"Boeschen's has been our HVAC contractor since 2006 with the installation on a new build in Fairhope. I love the maintenance contract and the fact that if we have a sudden problem, a technician will come as soon as they can. I have never waited more than 4-5 hours for emergency service. I highly recommend this company. "
100% rating 100 from Spanish Fort, AL on Verified Purchase
"From beginning the process with a diagnosis, and learning about the product, pricing, and installation...we were very impressed!"
100% rating 100 from Spanish Fort, AL on Verified Purchase
"I feel like I have top-quality service and products. I was treated respectfully without pressure and allowed to make my own decisions. I appreciate how quickly the service was done."
100% rating 100 from Bay Minette, AL on Verified Purchase
"From the office staff to the technicians, the experience with Boeschen's is always five stars. Great team that provides incredible response times and is always very professional."
(99 Remaining)