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Boeschen's Heating & Cooling
97.34496124031 100
4.9

286 reviews since August, 2018

Boeschen's Heating & Cooling
(251) 937-0063 ยท
Loxley, AL 36551

Consumer Review Summary

286 reviews since August, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Boeschen's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

259 out of 283 gave 5 stars

Q: Timeliness in responding to your needs:

265 out of 281 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

200 out of 214 gave 5 stars

Q: Communication and follow-up from the Salesperson:

189 out of 213 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

202 out of 212 gave 5 stars

Q: Condition of the work area after job completion:

256 out of 275 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

78 out of 81 gave 5 stars

Q: How likely would you be to use our company again?

258 out of 282 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

254 out of 280 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

55 out of 61 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

55 out of 60 gave 5 stars

Q: Overall experience with the Service Technician:

55 out of 60 gave 5 stars

Q: Please rate your overall experience with our company:

254 out of 278 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Loxley, AL on Verified Purchase
"Thank you for everything! "
100% rating 100 from Bay Minette, AL on Verified Purchase
"Great experience!!"
100% rating 100 from Bay Minette, AL on Verified Purchase
"Top-notch team."
100% rating 100 from Bay Minette, AL on Verified Purchase
"Very Professional!! Excellent service. From day one to the end of the project, this was a pleasant experience. I would highly recommend Boeschen Heating and Air to anyone with a need of Heating or Air. "
100% rating 100 from Daphne, AL on Verified Purchase
"Installers were very professional, knowledgeable, and courteous. Completed the task in a timely manner. Job well done!"
100% rating 100 from Charlotte, NC on Verified Purchase
"Boeschen's has been our HVAC contractor since 2006 with the installation on a new build in Fairhope. I love the maintenance contract and the fact that if we have a sudden problem, a technician will come as soon as they can. I have never waited more than 4-5 hours for emergency service. I highly recommend this company. "
100% rating 100 from Spanish Fort, AL on Verified Purchase
"From beginning the process with a diagnosis, and learning about the product, pricing, and installation...we were very impressed!"
100% rating 100 from Spanish Fort, AL on Verified Purchase
"I feel like I have top-quality service and products. I was treated respectfully without pressure and allowed to make my own decisions. I appreciate how quickly the service was done."
100% rating 100 from Bay Minette, AL on Verified Purchase
"From the office staff to the technicians, the experience with Boeschen's is always five stars. Great team that provides incredible response times and is always very professional."
100% rating 100 from Mount Vernon, WA on Verified Purchase
"Very fast service! Great price!"
(98 Remaining)