VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Boeschen's Heating & Cooling
97.391065543757 100
4.9

300 reviews since August, 2018

Boeschen's Heating & Cooling
(251) 937-0063 ยท
Loxley, AL 36551

Consumer Review Summary

300 reviews since August, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Boeschen's Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

272 out of 297 gave 5 stars

Q: Timeliness in responding to your needs:

279 out of 295 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

214 out of 228 gave 5 stars

Q: Communication and follow-up from the Salesperson:

200 out of 226 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

216 out of 226 gave 5 stars

Q: Condition of the work area after job completion:

269 out of 289 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

101 out of 107 gave 5 stars

Q: How likely would you be to use our company again?

271 out of 296 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

268 out of 294 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

55 out of 61 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

55 out of 60 gave 5 stars

Q: Overall experience with the Service Technician:

55 out of 60 gave 5 stars

Q: Please rate your overall experience with our company:

268 out of 292 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
95% rating 100 from Bay Minette, AL on Verified Purchase
"Thank you all! I appreciate the way everything was handled, the professionalism, and that a supervisor came to check on the installation. I think the young man who was helping the installer will have a bright future with you all. "
100% rating 100 from Foley, AL on Verified Purchase
"Did a great job in a difficult install."
100% rating 100 from Loxley, AL on Verified Purchase
"Thank you for everything! "
100% rating 100 from Bay Minette, AL on Verified Purchase
"Great experience!!"
100% rating 100 from Bay Minette, AL on Verified Purchase
"Top-notch team."
100% rating 100 from Bay Minette, AL on Verified Purchase
"Very Professional!! Excellent service. From day one to the end of the project, this was a pleasant experience. I would highly recommend Boeschen Heating and Air to anyone with a need of Heating or Air. "
100% rating 100 from Daphne, AL on Verified Purchase
"Installers were very professional, knowledgeable, and courteous. Completed the task in a timely manner. Job well done!"
100% rating 100 from Charlotte, NC on Verified Purchase
"Boeschen's has been our HVAC contractor since 2006 with the installation on a new build in Fairhope. I love the maintenance contract and the fact that if we have a sudden problem, a technician will come as soon as they can. I have never waited more than 4-5 hours for emergency service. I highly recommend this company. "
100% rating 100 from Spanish Fort, AL on Verified Purchase
"From beginning the process with a diagnosis, and learning about the product, pricing, and installation...we were very impressed!"
100% rating 100 from Spanish Fort, AL on Verified Purchase
"I feel like I have top-quality service and products. I was treated respectfully without pressure and allowed to make my own decisions. I appreciate how quickly the service was done."
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