Customer Reviews for Karalis Mechanical Services, LLC.

4.9

144 reviews since July, 2018

(610) 886-5000 · www.karalismechanical.com
Broomall, PA 19008

Consumer Review Summary

144 reviews since July, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Karalis Mechanical Services, LLC.. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

139 out of 143 gave 5 stars

Q: Timeliness in responding to your needs:

134 out of 143 gave 5 stars

Q: Condition of the work area after job completion:

135 out of 142 gave 5 stars

Q: How likely would you be to use our company again?

137 out of 141 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

136 out of 142 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

133 out of 139 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

133 out of 142 gave 5 stars

Q: Overall experience with the Service Technician:

135 out of 143 gave 5 stars

Q: Please rate your overall experience with our company:

135 out of 142 gave 5 stars

	100% rating 100 by J.L. from Thorton, PA on 02/26/21 Verified Purchase "Paul responded to my NO HEAT distress call on a Saturday afternoon. Diagnosed the problem and ordered the part we needed and had a service technician to our home first thing Monday morning when the parts house reopened to install. Great job and well satisfied!"
	100% rating 100 by G.C. from Newtown Square, PA on 02/24/21 Verified Purchase "Our service technician Tyler was very thorough and informative. He installed our unit a year and a half ago and followed up with service in a timely manner."
	100% rating 100 by D.L. from Drexel Hill, PA on 02/01/21 Verified Purchase "Your serviceman Tyler was very professional and courteous. He was a pleasure having in my home. He is an asset to your company. Give him my thanks."
	100% rating 100 by I.P. from Philadelphia, PA on 01/19/21 Verified Purchase "They've saved us from several emergencies over the years, always fast, professional, and reasonably priced. Thanks guys!"
	97% rating 100 by L.Z. from Broomall, PA on 11/19/20 Verified Purchase "Really appreciate the follow-up calls and responses in a timely manner. :) "
	100% rating 100 by J.S. from Wayne, PA on 11/04/20 Verified Purchase "Paul runs a great company. So responsive. Always a professional job!"
	100% rating 100 by B.C. from Broomall, PA on 10/08/20 Verified Purchase "It is an absolute pleasure to have used your company. We are extremely pleased with everything related to the installation of our generator and are delighted with your product and services."
	100% rating 100 by J.B. from Broomall, PA on 08/13/20 Verified Purchase "Quick response (3 hrs) for the non-working air conditioner on a humid 90F day. Back running within an hour later. Also, love my whole house generator they installed last year."
	100% rating 100 by J.K. from Broomall, PA on 07/29/20 Verified Purchase "Always a great experience!"
	100% rating 100 by S.L. from Brookhaven, PA on 07/21/20 Verified Purchase "We are extremely happy with everything Karalis has done for us. The yare very easy to work with!"

(43 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS