Customer Reviews for Bayside Comfort, Inc.

Bayside Comfort, Inc.

993 reviews since September, 2012

(419) 732-6688 · baysidecomfort.com
Marblehead, OH 43440

Consumer Review Summary

993 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bayside Comfort, Inc.. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

873 out of 877 said yes

Q: Were we able to respond to your needs in a timely manner?

931 out of 954 said yes

Q: Did the salesperson understand and meet your needs?

867 out of 874 said yes

Q: Did the technician understand and meet your needs?

76 out of 79 said yes

Q: Was the work performed to your satisfaction?

941 out of 954 said yes

Q: Was the work area left neat and clean?

941 out of 948 said yes

Q: Courtesy and professionalism of our Phone Representatives:

32 out of 33 gave 5 stars

Q: Would you use our company again and recommend us to others?

946 out of 950 said yes

Q: Timeliness in responding to your needs:

24 out of 34 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

31 out of 34 gave 5 stars

Q: Communication and follow-up from the Salesperson:

25 out of 34 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

32 out of 33 gave 5 stars

Q: Please rate your overall experience with our company:

848 out of 947 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

33 out of 34 gave 5 stars

Q: Condition of the work area after job completion:

31 out of 34 gave 5 stars

Q: How likely would you be to use our company again?

30 out of 32 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

31 out of 32 gave 5 stars

	100% rating 100 by L.G. from Minerva, OH on 10/31/25 Verified Purchase "Nate and the crew were great!"
	100% rating 100 by C.B. from Clyde, OH on 10/24/25 Verified Purchase "From start to finish, it was a good experience. The maintenance techs, sales, and the installation crew were great! "
	100% rating 100 by B.D. from Port Clinton, OH on 10/06/25 Verified Purchase "A large commercial job was handled very well. Thank you!"
	90% rating 100 by K.T. from Port Clinton, OH on 09/23/25 Verified Purchase "Overall experience was good. Just wish we didn’t have to wait so long to get it installed. But I understand you guys were busy. Just as luck would have it. When it goes out, it's during the hottest time of the year. When a lot of other people are having the same problem. I would like to add that everyone in the office was very nice and helpful."
	by D.B. from Sandusky, OH on 08/29/25 Verified Purchase "We have had you for a long time and wouldn’t change. Very happy with you. Especially your response time, and everyone is so nice and friendly."
	100% rating 100 by W.B. from Castalia, OH on 08/27/25 Verified Purchase "All the people of your company were very professional and easy to work with. "
	100% rating 100 by K.B. from Marblehead, OH on 08/25/25 Verified Purchase "Dean and Trever were excellent and worked well together! They make your company proud! Their promptness, efficiency, and teamwork were very appreciated!! "
	100% rating 100 by K.P. from Fostoria, OH on 08/23/25 Verified Purchase "Thank you for all your help over the years. You make it so easy. "
	100% rating 100 by J.S. from Port Clinton, OH on 08/08/25 Verified Purchase "Steven and Nate were both courteous and professional in the exercise of their duties."
	100% rating 100 by R.N. from Lksid Marblhd, OH on 07/29/25 Verified Purchase "Best service I have had from most businesses in years!"

(255 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS