VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bayside Comfort, Inc.
98.693915181315 100
5

483 reviews since September, 2012

Bayside Comfort, Inc.
419-732-6688 ·
Marblehead, OH 43440

Consumer Review Summary

483 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bayside Comfort, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

402 out of 403 said yes

Q: Were we able to respond to your needs in a timely manner?

474 out of 483 said yes

Q: Did the salesperson understand and meet your needs?

399 out of 402 said yes

Q: Did the technician understand and meet your needs?

76 out of 79 said yes

Q: Was the work performed to your satisfaction?

475 out of 482 said yes

Q: Was the work area left neat and clean?

474 out of 477 said yes

Q: Would you use our company again and recommend us to others?

480 out of 481 said yes

Q: Please rate your overall experience with our company:

392 out of 447 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Marblehead, OH on Verified Purchase
"We were out of town when Bayside Comfort called us to see if they could install new furnace before we came back, because of COVID-19 and worry that they would be closed. We had a neighbor open our house for them and furnace was installed before we arrived home. Everything worked beautifully and area was cleaned up. Great job Bayside!"
100% rating 100 from North Olmsted, OH on Verified Purchase
"Install team was awesome. Very well run business!"
100% rating 100 from Port Clinton, OH on Verified Purchase
"Wow! Thank you for the gift. Loved it! So appreciated that. You care about customers, especially at a time like this!"
100% rating 100 from Medina, OH on Verified Purchase
"Tristan was very helpful and accommodating with our no heat situation."
100% rating 100 from Port Clinton, OH on Verified Purchase
"Austin was very thorough, courteous. Salesperson- professional, helpful."
100% rating 100 from Huron, OH on Verified Purchase
"Thank you for the fast service."
100% rating 100 from Port Clinton, OH on Verified Purchase
"Have received great professional service from office to the assigned techs. Very satisfied. Thank you."
100% rating 100 from Fremont, OH on Verified Purchase
"Steve was excellent! Your whole team was amazing. We are thrilled!"
100% rating 100 from Willard, OH on Verified Purchase
"Great service and quality."
100% rating 100 from Port Clinton, OH on Verified Purchase
"Steve was not only very knowledgeable about the Navien tankless hot water heater, but he was also a pleasure to work with on this project. He's a great addition to the team at Bayside. The installer, Ron, is a real craftsman when it came to the installation. Bayside really is " there when you need them ". We feel very fortunate to have this business in our community. "
(54 Remaining)