VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bayside Comfort, Inc.
98.585183007497 100
5

985 reviews since September, 2012

Bayside Comfort, Inc.
(419) 732-6688 ·
Marblehead, OH 43440

Consumer Review Summary

985 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bayside Comfort, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

873 out of 877 said yes

Q: Were we able to respond to your needs in a timely manner?

931 out of 954 said yes

Q: Did the salesperson understand and meet your needs?

867 out of 874 said yes

Q: Did the technician understand and meet your needs?

76 out of 79 said yes

Q: Was the work performed to your satisfaction?

941 out of 954 said yes

Q: Was the work area left neat and clean?

941 out of 948 said yes

Q: Courtesy and professionalism of our Phone Representatives:

25 out of 25 gave 5 stars

Q: Would you use our company again and recommend us to others?

946 out of 950 said yes

Q: Timeliness in responding to your needs:

18 out of 26 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

24 out of 26 gave 5 stars

Q: Communication and follow-up from the Salesperson:

20 out of 26 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

24 out of 25 gave 5 stars

Q: Please rate your overall experience with our company:

840 out of 939 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

25 out of 26 gave 5 stars

Q: Condition of the work area after job completion:

24 out of 26 gave 5 stars

Q: How likely would you be to use our company again?

23 out of 24 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

23 out of 24 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Port Clinton, OH on Verified Purchase
"A large commercial job was handled very well. Thank you!"
90% rating 100 from Port Clinton, OH on Verified Purchase
"Overall experience was good. Just wish we didn’t have to wait so long to get it installed. But I understand you guys were busy. Just as luck would have it. When it goes out, it's during the hottest time of the year. When a lot of other people are having the same problem. I would like to add that everyone in the office was very nice and helpful."
from Sandusky, OH on Verified Purchase
"We have had you for a long time and wouldn’t change. Very happy with you. Especially your response time, and everyone is so nice and friendly."
100% rating 100 from Castalia, OH on Verified Purchase
"All the people of your company were very professional and easy to work with. "
100% rating 100 from Marblehead, OH on Verified Purchase
"Dean and Trever were excellent and worked well together! They make your company proud! Their promptness, efficiency, and teamwork were very appreciated!! "
100% rating 100 from Fostoria, OH on Verified Purchase
"Thank you for all your help over the years. You make it so easy. "
100% rating 100 from Port Clinton, OH on Verified Purchase
"Steven and Nate were both courteous and professional in the exercise of their duties."
100% rating 100 from Lksid Marblhd, OH on Verified Purchase
"Best service I have had from most businesses in years!"
100% rating 100 from Norwalk, OH on Verified Purchase
"Everything was done in a very timely manner, and everyone was courteous and knowledgeable. "
100% rating 100 from Broadview Hts, OH on Verified Purchase
"You guys were GREAT!!!! From start to finish, everything and everyone were perfect. Tristan and the installers were total professionals and took a lot of pride in their work. It is wonderful to see that there is a company that still works like professionals in their field. I would highly recommend your service to everyone. Thank you for a job well done!!!"
(253 Remaining)