98.652582860555 100
5

974 reviews since September, 2012

Bayside Comfort, Inc.
(419) 732-6688 ·
Marblehead, OH 43440

Consumer Review Summary

974 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bayside Comfort, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

873 out of 877 said yes

Q: Were we able to respond to your needs in a timely manner?

931 out of 954 said yes

Q: Did the salesperson understand and meet your needs?

867 out of 874 said yes

Q: Did the technician understand and meet your needs?

76 out of 79 said yes

Q: Was the work performed to your satisfaction?

941 out of 954 said yes

Q: Was the work area left neat and clean?

941 out of 948 said yes

Q: Courtesy and professionalism of our Phone Representatives:

14 out of 14 gave 5 stars

Q: Would you use our company again and recommend us to others?

946 out of 950 said yes

Q: Timeliness in responding to your needs:

10 out of 15 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

14 out of 15 gave 5 stars

Q: Communication and follow-up from the Salesperson:

11 out of 15 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

15 out of 15 gave 5 stars

Q: Please rate your overall experience with our company:

832 out of 928 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

15 out of 15 gave 5 stars

Q: Condition of the work area after job completion:

15 out of 15 gave 5 stars

Q: How likely would you be to use our company again?

15 out of 15 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

15 out of 15 gave 5 stars