Customer Reviews for Ductworks HVAC Services

Ductworks HVAC Services

4.9

394 reviews since October, 2018

(860) 621-6295 · ductworkshvac.com
Southington, CT 06489

Consumer Review Summary

394 reviews since October, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ductworks HVAC Services. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

373 out of 387 gave 5 stars

Q: Timeliness in responding to your needs:

360 out of 391 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

364 out of 387 gave 5 stars

Q: Communication and follow-up from the Salesperson:

345 out of 387 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

361 out of 388 gave 5 stars

Q: Condition of the work area after job completion:

337 out of 390 gave 5 stars

Q: How likely would you be to use our company again?

364 out of 391 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

362 out of 390 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

362 out of 390 gave 5 stars

	100% rating 100 by J.D. from Southington, CT on 01/30/23 Verified Purchase "All the employees that worked at our house were friendly and did a nice job."
	100% rating 100 by J.S. from Plantsville, CT on 01/12/23 Verified Purchase "I was very happy with the care that was taken while working throughout my home."
	91% rating 100 by D.P. from Middletown, CT on 03/06/22 Verified Purchase "Andrew and Jordan did a great job..very professional..courteous!"
	100% rating 100 by B.B. from Wallingford, CT on 03/05/22 Verified Purchase "Cannot say enough GOOD things about Ductworks. IN and OUT in one day. Never had a team so courteous and respectful and knowledgeable as them. Would Highly recommend Ductworks!"
	100% rating 100 by S.H. from Meriden, CT on 02/28/22 Verified Purchase "The technicians were knowledgeable; work was done as promised and in a timely manner."
	100% rating 100 by A.M. from Wethersfield, CT on 07/29/21 Verified Purchase "An overall great experience--from initial quotes to the installation."
	100% rating 100 by M.B. from Plainville, CT on 06/17/21 Verified Purchase "Every time I emailed Zak with a question he replied back within minutes. That is what sealed the deal with going with Ductworks. Your technicians were at the house first thing in the morning, the 4 guys that were at the house worked great as a team, they kept me informed of how the job was going throughout the day. You have a great group of technicians. My wife and I both gave your company's name to coworkers, who are looking for AC units. I know of one of our friends who picked your company to replace her unit. Thank you again for the great service and product."
	100% rating 100 by D.P. from Southington, CT on 06/16/21 Verified Purchase "Our experience was excellent. Eric was always customer-centric. He was the main reason we chose you for the conversion. Thank you for the gift. Enjoyed the cookies."
	100% rating 100 by J.G. from New Britain, CT on 06/16/21 Verified Purchase "Amazing installation team! Very organized and clean. Answered all the questions I had and were great at explaining the new central air installation."
	97% rating 100 by M.I. from Southington, CT on 06/06/21 Verified Purchase "Very pleased with the knowledge of the salesperson and the follow thru of all workers. The staff was even able to accommodate a last-minute time change."

(158 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS