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Hillside Oil Heating & Cooling
98.758471439148 100
5

2,535 reviews since September, 2018

Hillside Oil Heating & Cooling
(302) 738-4144 ·
Newark, DE 19702

Consumer Review Summary

2,535 reviews since September, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hillside Oil Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,405 out of 2,502 gave 5 stars

Q: Timeliness in responding to your needs:

2,388 out of 2,509 gave 5 stars

Q: How likely would you be to use our company again?

2,442 out of 2,524 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,400 out of 2,521 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,408 out of 2,489 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,444 out of 2,499 gave 5 stars

Q: Please rate your overall experience with our company:

2,403 out of 2,515 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Wilmington, DE on Verified Purchase
"I have been with Hillside for over 35 years. I would always recommend them. Thank you for your great service."
100% rating 100 from Newark, DE on Verified Purchase
"Great service, thanks Tom!"
100% rating 100 from Wilmington, DE on Verified Purchase
"Tom is an excellent and thorough technician. He always does a great job. Hillside is always very responsive to my needs as a customer."
100% rating 100 from Wilmington, DE on Verified Purchase
"You have been my heating company for over 30 years. Your technicians and your office staff have always been knowledgeable and helpful. I know I can trust you for great service. Thank you!!!"
100% rating 100 from Newark, DE on Verified Purchase
"Hillside does an admirable job of maintaining top-rate employees. Thank you Jimmie and dream team!! "
100% rating 100 from Newark, DE on Verified Purchase
"We are so pleased with the service and knowledge that Tom provides when he checks and cleans our oil furnace. Thank you! He is very polite, courteous trustworthy, and friendly."
100% rating 100 from Wilmington, DE on Verified Purchase
"The techs were friendly and efficient. It was a pleasure to have them in my home."
100% rating 100 from Wilmington, DE on Verified Purchase
"Your technicians were friendly and polite. They listened to everything we had to say and responded in an understanding way. There was no talking down to us. "
100% rating 100 from Newark, DE on Verified Purchase
"Mike was the service person and was in the process of training an assistant. He (Mike) was very personable and upbeat and worked quite a long time in attending to a VERY old furnace. He has been here before and displays the same attentiveness to his work effort each time. I get the sense he is quite skilled at what he does and is motivated to do well."
100% rating 100 from Newark, DE on Verified Purchase
"Fantastic experience. Properly diagnosed the problems, taught his apprentice (and me) a few new things, treated my family and my dog with respect, and just had a great personality. "
(1,055 Remaining)