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Hillside Oil Heating & Cooling
98.718836565097 100
5

2,922 reviews since September, 2018

Hillside Oil Heating & Cooling
(302) 738-4144 ยท
Newark, DE 19702

Consumer Review Summary

2,922 reviews since September, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hillside Oil Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,766 out of 2,878 gave 5 stars

Q: Timeliness in responding to your needs:

2,743 out of 2,886 gave 5 stars

Q: How likely would you be to use our company again?

2,816 out of 2,908 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,765 out of 2,903 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,815 out of 2,880 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,768 out of 2,865 gave 5 stars

Q: Please rate your overall experience with our company:

2,767 out of 2,896 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Wilmington, DE on Verified Purchase
"Thank you!!! "
100% rating 100 from Elkton, MD on Verified Purchase
"My heater stopped working on a REALLY cold morning. I called Hillside and they sent a tech-Mike-asap. He represents Hillside perfectly! So friendly and really cares about your problem and makes sure you are completely satisfied. Thanks Hillside!!"
100% rating 100 from Newark, DE on Verified Purchase
"The tech fixed it up on New Year's Eve, with parts places closing they made the extra effort to get us repaired before the holiday."
100% rating 100 from Wilmington, DE on Verified Purchase
"I recently had my annual heater cleaning done. Your technician was prompt in arriving and very polite. He explained some things to us. I would recommend your company."
100% rating 100 from Elkton, MD on Verified Purchase
"Believe it or not, I trust your company and the service you provide for me and our pets. Always happy to see who comes and the professional wisdom they have to offer."
100% rating 100 from Newark, DE on Verified Purchase
"Techs are always friendly and give great explanations of issues or things to look out for and even a detail of what they did and why. Customer Service is awesome as well. I've been a customer for many years.....I believe it's over 25 years now and I wouldn't change companies for any amount of money. Thank you for keeping my house warm in winter and cool during the summer. "
100% rating 100 from Wilmington, DE on Verified Purchase
"Great experience with recent fuel tank installation from beginning to end. Your team is excellent. Thank you!"
100% rating 100 from Wilmington, DE on Verified Purchase
"We are very happy with all aspects of our relationship with Hillside!"
100% rating 100 from Wilmington, DE on Verified Purchase
"As usual, very satisfied with the tech."
100% rating 100 from North East, MD on Verified Purchase
"The service tech was excellent, hopefully, I will get him next year."
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