Customer Reviews for Hillside Oil Heating & Cooling

2,798 reviews since September, 2018

(302) 738-4144 · hillsidehvac.com
Newark, DE 19702

Consumer Review Summary

2,798 reviews since September, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Hillside Oil Heating & Cooling. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,650 out of 2,757 gave 5 stars

Q: Timeliness in responding to your needs:

2,625 out of 2,764 gave 5 stars

Q: How likely would you be to use our company again?

2,695 out of 2,785 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,648 out of 2,780 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,693 out of 2,756 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,647 out of 2,741 gave 5 stars

Q: Please rate your overall experience with our company:

2,648 out of 2,772 gave 5 stars

	4% rating 100 by D.Y. from Neawark, DE on 07/08/24 Verified Purchase "Tom performed the furnace inspection as requested and was courteous and professional. Will definitely use Hillside in the future."
	100% rating 100 by a company from Wilmington, DE on 07/07/24 Verified Purchase "I want to thank you for your quick service. I own quite a few rental properties. Your techs came out and completed the job and got the equipment repaired quickly. I will be calling on you in the future and hopefully, you will continue to help me service my property’s. Jerry is always very responsive and helpful when I’m in need of your services. Thanks!"
	100% rating 100 by J.C. from Newark, DE on 07/04/24 Verified Purchase "Great service, wanted a check-up on my tankless water heater. The technician came out and checked the unit and did a descaling of the unit, assured us that everything was working properly. Could not be happier with the service from the initial call to the Technician's arrival."
	100% rating 100 by B.C. from North East, MD on 07/03/24 Verified Purchase "Replacement of air conditioner unit. The technicians who attended the installation were very efficient, professional, and polite! "
	100% rating 100 by a company from Wilmington, DE on 07/03/24 Verified Purchase "At 75 years old, our friend and HVAC person was not comfortable replacing the HVAC system he and my father had installed decades ago. He sent me a list of references. Of the companies referred Hillside responded promptly with a reasonable install price. Jerry was remarkably patient and helpful throughout the process. All of the technicians that have been out to service the system since have been professional and efficient."
	100% rating 100 by J.O. from Newark, DE on 07/03/24 Verified Purchase "The tech Tom was great and very knowledgeable. Thanks!"
	100% rating 100 by J.H. from Newark, DE on 07/03/24 Verified Purchase "Hillside gives you a personal experience. They treat you as a family. "
	100% rating 100 by S.M. from Newark, DE on 07/02/24 Verified Purchase "Hillside is always extremely helpful, very affordable, friendly, and extremely knowledgeable staff and so much more. Always top-notch! "
	100% rating 100 by D.B. from Newark, DE on 07/02/24 Verified Purchase "Your service is the best you bring us our gas every week at our shop at Bear Industries I would recommend you and I really love the dogs. "
	100% rating 100 by E.L. from Elkton, MD on 06/27/24 Verified Purchase "Good people to deal with."

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Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS