VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
BoMar Heating & Cooling
95.92487325242 100
4.8

729 reviews since February, 2019

BoMar Heating & Cooling
(815) 233-1622 ·
Freeport, IL 61032

Consumer Review Summary

729 reviews since February, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of BoMar Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

654 out of 727 gave 5 stars

Q: Timeliness in responding to your needs:

639 out of 726 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

642 out of 723 gave 5 stars

Q: Communication and follow-up from the Salesperson:

569 out of 716 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

657 out of 728 gave 5 stars

Q: Condition of the work area after job completion:

634 out of 724 gave 5 stars

Q: How likely would you be to use our company again?

657 out of 723 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

644 out of 724 gave 5 stars

Q: Please rate your overall experience with our company:

624 out of 718 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Rockford, IL on Verified Purchase
"Very happy with everything! No complaints whatsoever. Thank you for everything, and we enjoyed the cookies!"
100% rating 100 from Freeport, IL on Verified Purchase
"Every step from checking out old equipment, explanations of why we should update, and final installation went smoothly and above our expectations. "
97% rating 100 from Belvidere, IL on Verified Purchase
"Technical staff is the best. Brent provided an excellent description of the products, and I believe a fair price. They also carry one of the best HVAC brands, Trane, which includes a10 year-parts and labor warranty. "
100% rating 100 from Rockford, IL on Verified Purchase
"I am grateful that the guys were out and caught a major issue. The staff was so helpful and efficient. Installers were respectful. Very happy. "
100% rating 100 from Freeport, IL on Verified Purchase
"I felt that Paulie was honest, to the point, and gave a fair price. Took his time explaining everything from the product to install. The installers were very nice, did a great job, and cleaned up nicely. Treated my home like it was theirs. So grateful to them all for finding a company that actually cares about their customers and helping them. "
86% rating 100 from Freeport, IL on Verified Purchase
"Everything has been good! "
100% rating 100 from Genoa, IL on Verified Purchase
"💯 percent satisfaction from top to bottom. Thank you Paulie!!"
100% rating 100 from Freeport, IL on Verified Purchase
"After getting 3 different bids and 3 different solutions, Paulie made the difference. He looked and listened. He was quick to come out and give me a bid, returned with a tech to try to solve the air flow in my old house, and the clincher….when my heat went out shortly after, I called him on a Sunday morning, and he had the installation set up for Monday! He is the epitome of great customer service!"
100% rating 100 from Rockford, IL on Verified Purchase
"It was a great experience from start to finish. Thank you!"
100% rating 100 from Belvidere, IL on Verified Purchase
"Competitive, friendly, and all questions answered. Job completed in a very timely fashion. Everything was put back perfectly, and all areas were cleaned up."
(244 Remaining)