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BoMar Heating & Cooling
95.607098928132 100
4.8

637 reviews since February, 2019

BoMar Heating & Cooling
(815) 233-1622 ยท
Freeport, IL 61032

Consumer Review Summary

637 reviews since February, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of BoMar Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

565 out of 636 gave 5 stars

Q: Timeliness in responding to your needs:

555 out of 635 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

554 out of 631 gave 5 stars

Q: Communication and follow-up from the Salesperson:

489 out of 624 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

570 out of 636 gave 5 stars

Q: Condition of the work area after job completion:

552 out of 632 gave 5 stars

Q: How likely would you be to use our company again?

571 out of 634 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

557 out of 634 gave 5 stars

Q: Please rate your overall experience with our company:

540 out of 629 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Rockford, IL on Verified Purchase
"This process was fast and easy. The guys were easy and fun. The cost was half as much as others."
94% rating 100 from Freeport, IL on Verified Purchase
"Gino is awesome."
100% rating 100 from Freeport, IL on Verified Purchase
"Very pleased with the overall performance of the entire crew."
100% rating 100 from Winnebago, IL on Verified Purchase
"Great job by all. You are now my guy for who to call for repairs and replacements. You cover all areas I have properties in, and I plan to utilize you for all of them."
100% rating 100 from Durand, IL on Verified Purchase
"Everyone was super quick with everything and friendly!"
100% rating 100 from Freeport, IL on Verified Purchase
"Response time was excellent. The explanation of our problem and possible solutions were explained very well. "
100% rating 100 from Freeport, IL on Verified Purchase
"Every person I dealt with was friendly and informative. The installers were excellent and super nice."
100% rating 100 from Dixon, IL on Verified Purchase
"From the quote to the installation, it was fast and done correctly. I am impressed by the speed in which they do things."
100% rating 100 from Belvidere, IL on Verified Purchase
"Office staff were very friendly and helpful for our initial appointment. The service man who came to the house was knowledgeable and knew what was wrong. Afterwards, ordered and had a new furnace installed. The sales person and installers were wonderful as well. "
100% rating 100 from Cherry Valley, IL on Verified Purchase
"We were going to replace both the furnace and AC. We got three estimates. The first company tried to sell us what we did not need, the second company did not explain everything in detail. When Paulie came over for the third estimate, he fully explained everything from start to finish. Sat down with us and showed us everything from product to maintenance and warranty. All three estimates were comparable. The furnace was installed and working great. AC gets installed in spring. Thank You."
(210 Remaining)