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BoMar Heating & Cooling
95.784265619889 100
4.8

684 reviews since February, 2019

BoMar Heating & Cooling
(815) 233-1622 ยท
Freeport, IL 61032

Consumer Review Summary

684 reviews since February, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of BoMar Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

611 out of 683 gave 5 stars

Q: Timeliness in responding to your needs:

599 out of 682 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

599 out of 678 gave 5 stars

Q: Communication and follow-up from the Salesperson:

529 out of 671 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

616 out of 683 gave 5 stars

Q: Condition of the work area after job completion:

595 out of 679 gave 5 stars

Q: How likely would you be to use our company again?

616 out of 681 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

602 out of 681 gave 5 stars

Q: Please rate your overall experience with our company:

584 out of 676 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Rockford, IL on Verified Purchase
"I have always been pleased with Bomar so much so that I referred my family to them. "
100% rating 100 from Rockford, IL on Verified Purchase
"Appreciated the prompt response to all needs and questions."
100% rating 100 from Rockford, IL on Verified Purchase
"Very happy with the service and professionalism of everyone at BoMar. The salesperson was very helpful and explained all the details about the warranty and installation. The installers were very courteous and professional, and took pride in their work. Also, the technician who came out to check the system was very good too. "
94% rating 100 from Shannon, IL on Verified Purchase
"Professional and cordial."
100% rating 100 from Roscoe, IL on Verified Purchase
"Excellent service."
97% rating 100 from Freeport, IL on Verified Purchase
"Installers were very knowledgeable and experienced!"
97% rating 100 from Freeport, IL on Verified Purchase
"The follow-up was great."
100% rating 100 from Poplar Grove, IL on Verified Purchase
"Excellent service in a timely manner."
100% rating 100 from Freeport, IL on Verified Purchase
"I have used Bomar in the past. The guys have always been courteous and friendly during the time they worked on the product. "
100% rating 100 from Stillman Vly, IL on Verified Purchase
"Excellent! "
(229 Remaining)