VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Triple A Air Conditioning, Inc.
98.898012100259 100
5

255 reviews since January, 2019

Triple A Air Conditioning, Inc.
(972) 253-3686 ·
Irving, TX 75061

Consumer Review Summary

255 reviews since January, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Triple A Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

251 out of 255 gave 5 stars

Q: Timeliness in responding to your needs:

252 out of 258 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

211 out of 218 gave 5 stars

Q: Communication and follow-up from the Salesperson:

205 out of 216 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

206 out of 218 gave 5 stars

Q: Condition of the work area after job completion:

246 out of 258 gave 5 stars

Q: How likely would you be to use our company again?

247 out of 256 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

249 out of 259 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

40 out of 40 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

40 out of 40 gave 5 stars

Q: Overall experience with the Service Technician:

40 out of 40 gave 5 stars

Q: Please rate your overall experience with our company:

247 out of 256 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Coppell, TX on Verified Purchase
"It is never pleasant to have your air conditioner go out in the heat of the summer. After calling several companies and meeting with their sales representatives, I was fortunate to be able to connect with Triple A. Their salesperson was very courteous and informative, came to my home very promptly, and on time. They provided a fair and competitive price, and not only did they put me on their schedule as soon as possible, but they brought portable air conditioning units so that my pets and I would be comfortable until the installation could occur!! I highly recommend Triple A. I have never had such great service both before and after the sale."
100% rating 100 from Northlake, TX on Verified Purchase
"We have been a Triple A customer since 2012 and will not use anyone else. The office and service teams are exceptional, always courteous, and helpful. All work is clearly explained, and recommended options are presented without pressure. We strongly recommend Triple A for all your heating, air conditioning, and plumbing needs. You will not be disappointed."
100% rating 100 from Highland Vlg, TX on Verified Purchase
"Keith and his team did a great job!"
100% rating 100 from Flower Mound, TX on Verified Purchase
"Follow-ups after installation have been great! They made sure we were 100% satisfied with our purchase and their work."
100% rating 100 from Corinth, TX on Verified Purchase
"Great job by everyone. Thanks Dustin!"
100% rating 100 from Highland Vlg, TX on Verified Purchase
"Professional and organized during the install. Great service."
100% rating 100 from Flower Mound, TX on Verified Purchase
"After the initial "sticker shock" wore off, further discussions with the AAA team completely satisfied my questions, concerns, etc. I've been an exclusive customer of AAA for over 13 years, and there's no reason to even think about using anyone else!"
97% rating 100 from Flower Mound, TX on Verified Purchase
"Dustin was extremely patient and worked with us. The owner stopped by during the installation."
100% rating 100 from Plano, TX on Verified Purchase
"I’ve been a customer for about 10 years at the referral of my parents, and the service has always been timely and efficiently fixed any concerns! I appreciate all the work of the service and installation team! I will definitely recommend Triple A to anyone who needs HVAC service!"
100% rating 100 from Flower Mound, TX on Verified Purchase
"The AC installation for our master bedroom was great! We don't even hear it go on or off during the night. Appreciate the crew being so respectful of the property, inside and out. "
(111 Remaining)