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Triple A Air Conditioning, Inc.
98.838174273859 100
5

266 reviews since January, 2019

Triple A Air Conditioning, Inc.
(972) 253-3686 ยท
Denton, TX 76205

Consumer Review Summary

266 reviews since January, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Triple A Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

261 out of 266 gave 5 stars

Q: Timeliness in responding to your needs:

262 out of 269 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

221 out of 229 gave 5 stars

Q: Communication and follow-up from the Salesperson:

213 out of 226 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

215 out of 228 gave 5 stars

Q: Condition of the work area after job completion:

255 out of 268 gave 5 stars

Q: How likely would you be to use our company again?

258 out of 267 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

260 out of 270 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

40 out of 40 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

40 out of 40 gave 5 stars

Q: Overall experience with the Service Technician:

40 out of 40 gave 5 stars

Q: Please rate your overall experience with our company:

256 out of 267 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Irving, TX on Verified Purchase
"The coordination of the whole team, from discussing the problem to installation of products that best suited the reduction of energy and costs, was professional, thorough and explained so I could understand. "
97% rating 100 from Highland Vlg, TX on Verified Purchase
"I appreciate the quality of the work, communication, and expedited completion of the work."
100% rating 100 from Highland Vlg, TX on Verified Purchase
"They were on time--cleaned up after the job was finished--Lennox product works fine!"
100% rating 100 from Irving, TX on Verified Purchase
"Very nice and professional workers."
83% rating 100 from Cross Roads, TX on Verified Purchase
"Overall, a good experience!"
from Dallas, TX on Verified Purchase
"Only the best! "
100% rating 100 from Hickory Creek, TX on Verified Purchase
"Triple A Air removed my old AC systems (2) and all ductwork. Installed a two-zone system and new ductwork in one day. I am pleased with the work they did."
100% rating 100 from Coppell, TX on Verified Purchase
"It is never pleasant to have your air conditioner go out in the heat of the summer. After calling several companies and meeting with their sales representatives, I was fortunate to be able to connect with Triple A. Their salesperson was very courteous and informative, came to my home very promptly, and on time. They provided a fair and competitive price, and not only did they put me on their schedule as soon as possible, but they brought portable air conditioning units so that my pets and I would be comfortable until the installation could occur!! I highly recommend Triple A. I have never had such great service both before and after the sale."
100% rating 100 from Northlake, TX on Verified Purchase
"We have been a Triple A customer since 2012 and will not use anyone else. The office and service teams are exceptional, always courteous, and helpful. All work is clearly explained, and recommended options are presented without pressure. We strongly recommend Triple A for all your heating, air conditioning, and plumbing needs. You will not be disappointed."
100% rating 100 from Highland Vlg, TX on Verified Purchase
"Keith and his team did a great job!"
(118 Remaining)