97.046511627907 100
4.9

363 reviews since February, 2019

Channell Heating & Cooling
(601) 894-8100 ยท
Hazelhurst, MS 39083

Consumer Review Summary

363 reviews since February, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Channell Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

331 out of 358 gave 5 stars

Q: Timeliness in responding to your needs:

326 out of 358 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

337 out of 360 gave 5 stars

Q: Communication and follow-up from the Salesperson:

306 out of 352 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

333 out of 359 gave 5 stars

Q: Condition of the work area after job completion:

298 out of 354 gave 5 stars

Q: How likely would you be to use our company again?

338 out of 361 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

333 out of 361 gave 5 stars

Q: Please rate your overall experience with our company:

336 out of 362 gave 5 stars