VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Short Pump Heating and Air
98.27216305264 100
4.9

2,633 reviews since January, 2019

Short Pump Heating and Air
(804) 364-9040 ·
Richmond, VA 23233

Consumer Review Summary

2,633 reviews since January, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Short Pump Heating and Air. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,484 out of 2,598 gave 5 stars

Q: How likely would you be to use our company again?

2,525 out of 2,618 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,488 out of 2,615 gave 5 stars

Q: Overall experience with the Service Technician:

2,496 out of 2,608 gave 5 stars

Q: Please rate your overall experience with our company:

2,477 out of 2,612 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Glen Allen, VA on Verified Purchase
"Very professional! "
100% rating 100 from Henrico, VA on Verified Purchase
"Any time I have an HVAC problem, I always get prompt great service. I know Josh very well and he really has excellent knowledge and gets the job done. I have used your service for the last 9 years and intend to continue using your company."
100% rating 100 from Manakin-sabot, VA on Verified Purchase
"Short Pump Heating and Air are always there when needed. Could not ask for a better company to meet my heating needs. "
100% rating 100 from Richmond, VA on Verified Purchase
"He was very professional."
100% rating 100 from Glen Allen, VA on Verified Purchase
"Rob is professional, a great listener, and friendly. "
100% rating 100 from Richmond, VA on Verified Purchase
"Thanks Jessica and Scott and the other technicians that originally came and installed!"
100% rating 100 from Richmond, VA on Verified Purchase
"Jacob did a great job!"
100% rating 100 from Midlothian, VA on Verified Purchase
"Short Pump Heating and Air has done a great job in replacing my HVAC system and keeping it running without issues for years with their preventative maintenance agreement."
100% rating 100 from Richmond, VA on Verified Purchase
"Great company! Highly recommend to anyone!"
100% rating 100 from Richmond, VA on Verified Purchase
"Altogether this went exceptionally well. An appointment was readily available. We were told when the technician was going to arrive. He was professional and thorough, did the work he needed, and went to his next stop. "
(1,295 Remaining)