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Celtic Air
97.718040621266 100
4.9

470 reviews since May, 2019

Celtic Air
(609) 898-9100 ยท
Cape May Court House, NJ 08210

Consumer Review Summary

470 reviews since May, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Celtic Air. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

450 out of 468 gave 5 stars

Q: Timeliness in responding to your needs:

444 out of 469 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

427 out of 466 gave 5 stars

Q: Communication and follow-up from the Salesperson:

407 out of 458 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

438 out of 459 gave 5 stars

Q: Condition of the work area after job completion:

425 out of 463 gave 5 stars

Q: How likely would you be to use our company again?

440 out of 467 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

437 out of 467 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

432 out of 465 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Del Haven, NJ on Verified Purchase
"From start to finish, Celtic Air was professional and seemed to care about our issue. It has always been a pleasure to work with Celtic Air."
100% rating 100 from Moorestown, NJ on Verified Purchase
"Have used Celtic for many years. Always professional and does an outstanding job."
100% rating 100 from Rumson, NJ on Verified Purchase
"Always a good experience."
100% rating 100 from Downingtown, PA on Verified Purchase
"I have been so impressed with Celtic's professionalism with everyone from sales, service, and customer service. So glad we switched."
100% rating 100 from N Wildwood, NJ on Verified Purchase
"Very pleased with everything. Thanks again. The cookies were great, a nice surprise."
97% rating 100 from Newtown Sq, PA on Verified Purchase
"The response time was excellent, and the installation of the new ACH unit was one day after the initial meeting with the salesperson. Celtic Air has an excellent reputation. The unit is performing as promised and keeps the first level of the house cool. "
94% rating 100 from Rio Grande, NJ on Verified Purchase
"Excellent company, keep up the Great Work!"
100% rating 100 from Cape May Ch, NJ on Verified Purchase
"Celtic is very professional and reliable."
100% rating 100 from N Cape May, NJ on Verified Purchase
"I've been very pleased with the installations and services that have been completed at my house. Technicians were friendly, knowledgeable, and professional. Answered my questions and kept the work area clean. I had one very minor thing that had to be changed, and they sent someone out right away. The reps on the phone were friendly and helpful. Excellent customer service!"
100% rating 100 from Cape May Ch, NJ on Verified Purchase
"The gentlemen who installed the unit were very professional and courteous! The gentleman who troubleshooted our unit was the same! Very satisfied with Celtic Air! Also, want to give a shout out to the office team. Very knowledgeable and helpful with everything!!!"
(184 Remaining)