Customer Reviews for Done Plumbing, Heating, Cooling, & Electric

Done Plumbing, Heating, Cooling, & Electric

4.9

427 reviews since April, 2019

(303) 343-0032 · itsdone.com
Aurora, CO 80011

Consumer Review Summary

427 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Done Plumbing, Heating, Cooling, & Electric. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

397 out of 426 gave 5 stars

Q: Knowledge and expertise of your Primary Representative

389 out of 425 gave 5 stars

Q: Timeliness in responding to your needs:

390 out of 422 gave 5 stars

Q: Communication and follow up from your Primary Representative

378 out of 419 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

400 out of 424 gave 5 stars

Q: Condition of the work area after job completion:

357 out of 422 gave 5 stars

Q: How likely would you be to use our company again?

384 out of 426 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

382 out of 425 gave 5 stars

Q: Please rate your overall experience with our company:

392 out of 423 gave 5 stars

	100% rating 100 by T.S. from Aurora, CO on 04/25/24 Verified Purchase "Done is full of nice folks who do great work."
	97% rating 100 by W.G. from Denver, CO on 10/05/23 Verified Purchase "Tony did an outstanding job overseeing the main line project. Everything was done to perfection."
	100% rating 100 by K.P. from Denver, CO on 09/29/23 Verified Purchase "Tony was the project lead on my sewer line replacement and he did an awesome job. Consummate professional."
	100% rating 100 by L.D. from Broomfield, CO on 09/27/23 Verified Purchase "It was a good experience from start to finish."
	100% rating 100 by L.W. from Centennial, CO on 09/18/23 Verified Purchase "April was great, as were Jeff and Paul. All were professional, informative, and knowledgeable."
	100% rating 100 by D.J. from Aurora, CO on 09/18/23 Verified Purchase "We are so pleased with your company, technicians, product, knowledge and efficiency! DONE is a class act."
	100% rating 100 by D.R. from Aurora, CO on 09/03/23 Verified Purchase "Great job. They got here when I needed them."
	94% rating 100 by S.M. from Broomfield, CO on 09/01/23 Verified Purchase "Tristan answered my questions and made sure I saw the end result."
	100% rating 100 by J.W. from Aurora, CO on 09/01/23 Verified Purchase "The thank you gift you sent was unexpected and appreciated. A class act."
	100% rating 100 by G.M. from Thornton, CO on 08/29/23 Verified Purchase "Tristan was extremely knowledgeable, helpful, and efficient. He is an excellent representative for the company."

(166 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS