VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Alaskan Air Conditioning & Heating - Tucson
92.581949765858 100
4.7

368 reviews since March, 2019

Alaskan Air Conditioning & Heating - Tucson
(520) 798-2300 ·
Tempe, AZ 85282

Consumer Review Summary

368 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Alaskan Air Conditioning & Heating - Tucson. Here are the results to date:

Satisfaction Ratings
5 Star
81%
4 Star
12%
3 Star
4%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

316 out of 356 gave 5 stars

Q: Timeliness in responding to your needs:

26 out of 34 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

282 out of 345 gave 5 stars

Q: Communication and follow-up from the Salesperson:

6 out of 11 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

297 out of 345 gave 5 stars

Q: Condition of the work area after job completion:

184 out of 229 gave 5 stars

Q: How likely would you be to use our company again?

278 out of 363 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

209 out of 277 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

10 out of 11 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

10 out of 11 gave 5 stars

Q: Overall experience with the Service Technician:

10 out of 11 gave 5 stars

Q: Please rate your overall experience with our company:

278 out of 356 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tucson, AZ on Verified Purchase
"Installers were on time, efficient, clean, and courteous. Will definitely use again. "
100% rating 100 from Tucson, AZ on Verified Purchase
"From start to finish, this was a great experience; no pressure sales, all questions intelligently answered; the installation crew, even though very young, was very impressive with their professionalism, knowledge, and work ethic. I have bought a number of HVAC systems over the years this has to be the best experience ever."
100% rating 100 from Tucson, AZ on Verified Purchase
"Dat gum fantastic . Thank you so much! "
100% rating 100 from Tucson, AZ on Verified Purchase
"Installers Ron and Toby were very professional and answered all my questions. I would recommend them due to how respectful they were to our family and pets. These guys need a bonus or a pay raise due to their integrity and great service. Thanks. "
100% rating 100 from Tucson, AZ on Verified Purchase
"Everyone from the Salesperson to the install crew was absolutely fantastic. Would highly recommend."
100% rating 100 from Tucson, AZ on Verified Purchase
"All around good experience! "
81% rating 100 from Vail, AZ on Verified Purchase
"Our installers, Jeramiah and Toby, were top-notch. They were professional, courteous, and knew what they were doing. "
100% rating 100 from Green Valley, AZ on Verified Purchase
"You have great personalities and professionalism. You know your business and give great customer service. I have always felt I was in good hands with your service people, so I didn’t have any stress about the job! Thanks for everything! "
100% rating 100 from Tucson, AZ on Verified Purchase
"Your company has always taken care of us in routine or emergency situations. Your prices are fair. "
100% rating 100 from Tucson, AZ on Verified Purchase
"Outstanding service and very professional, knowledgeable, expertise, honest and friendly team. I'm am very satisfied with everything the entire team did for me. I highly recommend Alaskan AC & Heating. "
(147 Remaining)