Alaskan Air Conditioning & Heating - Tucson

4.6

346 reviews since March, 2019

(520) 798-2300 · alaskanac.com
Tempe, AZ 85282

Consumer Review Summary

346 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Alaskan Air Conditioning & Heating - Tucson. Here are the results to date:

5 Star

81%

4 Star

13%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

297 out of 335 gave 5 stars

Q: Timeliness in responding to your needs:

26 out of 34 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

263 out of 325 gave 5 stars

Q: Communication and follow-up from the Salesperson:

6 out of 11 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

277 out of 324 gave 5 stars

Q: Condition of the work area after job completion:

184 out of 229 gave 5 stars

Q: How likely would you be to use our company again?

261 out of 341 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

209 out of 277 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

10 out of 11 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

10 out of 11 gave 5 stars

Q: Overall experience with the Service Technician:

10 out of 11 gave 5 stars

Q: Please rate your overall experience with our company:

260 out of 334 gave 5 stars

	100% rating 100 by R.R. from Tucson, AZ on 03/15/25 Verified Purchase "The salesperson was very helpful, the installation was very fast, and the package that I got on the whole deal. Thank you very much!"
	100% rating 100 by E.C. from Marana, AZ on 03/08/25 Verified Purchase "They came out on time and ready to get started. I have 4 large dogs that they gladly worked around. They finished the entire system in about 7 hours and let me tell you, the quality of the work is fantastic!! Also, the price range was great! Super affordable! "
	100% rating 100 by P.S. from Marana, AZ on 02/13/25 Verified Purchase "Excellent customer service and professional installation!"
	100% rating 100 by A.S. from Tucson, AZ on 11/28/24 Verified Purchase "I am so thankful for the wonderful, honest, and down-to-earth people we have dealt with. Everyone has been fantastic I can’t say enough good things. "
	100% rating 100 by J.S. from Marana, AZ on 11/07/24 Verified Purchase "Recommend highly to use this company! They are knowledgeable and so pleasant and helpful in all steps of buying to installing. Try them, they are great!!"
	100% rating 100 by S.P. from Tucson, AZ on 09/27/24 Verified Purchase "Everybody was very friendly and knew their stuff. They even came out on the weekend. They were great to work with!"
	100% rating 100 by V.d. from Tucson, AZ on 09/06/24 Verified Purchase "From the moment I first spoke with Alaskan, I knew I had chosen the right company. Our job was an insurance case. Despite knowing those situations can be difficult, Jesus immediately showed genuine eagerness to assist, saying, "We want your business; how can we help?" His approach was professional and respectful, and he provided information without being pushy or condescending, which I greatly appreciated. The technicians who followed were equally impressive—extremely polite and thorough in addressing all our questions. I especially appreciated the small but thoughtful touch of receiving text messages with a picture of the technician before their arrival. It added a layer of comfort and trust, knowing who would be entering our home. Overall, a fantastic experience!"
	100% rating 100 by P.L. from Tucson, AZ on 08/22/24 Verified Purchase "Always get great service"
	100% rating 100 by J.B. from Tucson, AZ on 08/19/24 Verified Purchase "The install team did a great job, I really appreciated how clean they left the areas they were in and that they stayed late to get it running on the first day of the installation."
	100% rating 100 by R.M. from Oro Valley, AZ on 08/08/24 Verified Purchase "Excellent service and a quality product."

(134 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS