47,275 reviews since July, 2019
Consumer Review Summary
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Coolray Heating & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
Q: Timeliness in responding to your needs:
Q: Knowledge and expertise of the Salesperson:
Q: Courtesy and professionalism of the Installation Team:
Q: Knowledge and expertise of the Comfort Consultant:
Q: Condition of the work area after job completion:
Q: Expertise and workmanship of the Installation Team:
Q: Courtesy and professionalism of the Plumber:
Q: Courtesy and professionalism of the Electrician:
Q: Expertise and workmanship of the Plumber:
Q: Expertise and workmanship of the Electrician:
Q: Communication and follow-up from the Comfort Consultant:
Q: How likely would you be to use our company again?
Q: How likely are you to recommend our company to a friend, colleague or family member?
Q: Courtesy and professionalism of the Service Technician:
Q: Communication and follow-up from the Electrician:
Q: Expertise and workmanship of the Service Technician:
Q: Overall experience with the Plumber:
Q: Overall experience with the Service Technician:
Q: Overall experience with the Electrician:
Q: Please rate your overall experience with our company:
Q: Overall experience with the Installation Team:
Q: Please rate your overall experience with Coolray:
Q: Did the Service Technician answer all your questions?
Q: Personal Appearance
Q: Overall Knowledge
Q: Communication Skills
Q: How would you rate the overall performance of the Service Technician?
Q: How likely are you to refer Horizon Services to friends and family?
FEATURED COMMENTS FROM SATISFIED CUSTOMERS