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Axsom Air
95.889921372409 100
4.8

316 reviews since April, 2019

Axsom Air
(318) 352-7777 ยท
Pineville, LA 71360

Consumer Review Summary

316 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Axsom Air. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

285 out of 309 gave 5 stars

Q: Timeliness in responding to your needs:

280 out of 311 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

288 out of 313 gave 5 stars

Q: Communication and follow-up from the Salesperson:

253 out of 303 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

285 out of 311 gave 5 stars

Q: Condition of the work area after job completion:

257 out of 310 gave 5 stars

Q: How likely would you be to use our company again?

277 out of 315 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

273 out of 313 gave 5 stars

Q: Please rate your overall experience with our company:

272 out of 313 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
78% rating 100 from Flatwoods, LA on Verified Purchase
"Timely response and good work ethic."
100% rating 100 from Many, LA on Verified Purchase
"Everyone is so nice and helpful."
100% rating 100 from Natchez, LA on Verified Purchase
"Every problem or concern was immediately addressed and taken care of. They stand by their promise."
100% rating 100 from Natchitoches, LA on Verified Purchase
"Fantastic!!"
100% rating 100 from Montgomery, LA on Verified Purchase
"I have used Axsom for many years. All employees are friendly and do an efficient job. They promptly address all problems and give solutions."
100% rating 100 from Many, LA on Verified Purchase
"We are quite impressed with the timely manner and the knowledge that we received."
100% rating 100 from Many, LA on Verified Purchase
"Good! "
100% rating 100 from Natchitoches, LA on Verified Purchase
"When I call your company for service, I worry about nothing. I pay attention and they know what they are doing!"
100% rating 100 from Natchitoches, LA on Verified Purchase
"The whole team was professional and would use their services again in the future!"
100% rating 100 from Montgomery, LA on Verified Purchase
"They did an excellent job in putting my new unit in! Needed a new unit for a long time."
(86 Remaining)