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Axsom Air
95.99963045085 100
4.8

305 reviews since April, 2019

Axsom Air
(318) 352-7777 ยท
Pineville, LA 71360

Consumer Review Summary

305 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Axsom Air. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

276 out of 299 gave 5 stars

Q: Timeliness in responding to your needs:

271 out of 301 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

279 out of 303 gave 5 stars

Q: Communication and follow-up from the Salesperson:

246 out of 294 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

276 out of 301 gave 5 stars

Q: Condition of the work area after job completion:

251 out of 300 gave 5 stars

Q: How likely would you be to use our company again?

268 out of 304 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

264 out of 302 gave 5 stars

Q: Please rate your overall experience with our company:

264 out of 302 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Natchez, LA on Verified Purchase
"Every problem or concern was immediately addressed and taken care of. They stand by their promise."
100% rating 100 from Natchitoches, LA on Verified Purchase
"Fantastic!!"
100% rating 100 from Montgomery, LA on Verified Purchase
"I have used Axsom for many years. All employees are friendly and do an efficient job. They promptly address all problems and give solutions."
100% rating 100 from Many, LA on Verified Purchase
"We are quite impressed with the timely manner and the knowledge that we received."
100% rating 100 from Many, LA on Verified Purchase
"Good! "
100% rating 100 from Natchitoches, LA on Verified Purchase
"When I call your company for service, I worry about nothing. I pay attention and they know what they are doing!"
100% rating 100 from Natchitoches, LA on Verified Purchase
"The whole team was professional and would use their services again in the future!"
100% rating 100 from Montgomery, LA on Verified Purchase
"They did an excellent job in putting my new unit in! Needed a new unit for a long time."
100% rating 100 from Natchitoches, LA on Verified Purchase
"Prompt service was appreciated."
100% rating 100 from Converse, LA on Verified Purchase
"Wonderful people and very satisfied."
(84 Remaining)