VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of Baton Rouge
95.039641143334 100
4.8

544 reviews since April, 2019

Southern Air of Baton Rouge
(318) 777-5555 ·
Pineville, LA 71360

Consumer Review Summary

544 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Baton Rouge. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

482 out of 534 gave 5 stars

Q: Timeliness in responding to your needs:

485 out of 538 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

490 out of 535 gave 5 stars

Q: Communication and follow-up from the Salesperson:

408 out of 521 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

472 out of 536 gave 5 stars

Q: Condition of the work area after job completion:

403 out of 531 gave 5 stars

Q: How likely would you be to use our company again?

472 out of 535 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

461 out of 535 gave 5 stars

Q: Please rate your overall experience with our company:

447 out of 528 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Saint Gabriel, LA on Verified Purchase
"Thank you so much. We have had so much trouble with previous air conditioning and company. Thank you so much for being professional and kind. "
94% rating 100 from Baton Rouge, LA on Verified Purchase
"I’ve interacted with several guys for different services, and they’re really great to work with… friendly, knowledgeable, and honest. My experiences with the technicians are what make Southern Air our first call. "
100% rating 100 from Baton Rouge, LA on Verified Purchase
"Working with Tim and with the installation team for our A/C units was amazing. Everyone was professional, knowledgeable, and helpful. Can't recommend Southern Air enough. "
100% rating 100 from Baton Rouge, LA on Verified Purchase
"I got a top-tier system, professionally installed, from a Top Tier Company. A Very Positive Experience! I couldn't be more pleased."
100% rating 100 from Zachary, LA on Verified Purchase
"The crew was here on time. They were ready to go to work. They informed me of the task to replace my garage air conditioner and heater. The equipment was on the truck. Duct work was performed."
94% rating 100 from Baton Rouge, LA on Verified Purchase
"Easy to do business with. "
100% rating 100 from Plaquemine, LA on Verified Purchase
"Excellent, efficient, and kind employees."
100% rating 100 from Baton Rouge, LA on Verified Purchase
"Top-notch! Fully satisfied."
100% rating 100 from Baton Rouge, LA on Verified Purchase
"Have been a customer for over 25 years and they are the best. Professional employees and office staff. Never even compared prices because their service is so outstanding."
100% rating 100 from Denham Spgs, LA on Verified Purchase
"Thank you so much for always being there for us."
(165 Remaining)