Customer Reviews for Buddy's A-1 Air Conditioning

4.7

185 reviews since April, 2019

(225) 749-2169 · buddysac.com
Port Allen, LA 70767

Consumer Review Summary

185 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Buddy's A-1 Air Conditioning . Here are the results to date:

5 Star

84%

4 Star

11%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

157 out of 181 gave 5 stars

Q: Timeliness in responding to your needs:

164 out of 184 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

157 out of 181 gave 5 stars

Q: Communication and follow-up from the Salesperson:

129 out of 179 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

159 out of 183 gave 5 stars

Q: Condition of the work area after job completion:

140 out of 178 gave 5 stars

Q: How likely would you be to use our company again?

158 out of 180 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

151 out of 181 gave 5 stars

Q: Please rate your overall experience with our company:

145 out of 178 gave 5 stars

	100% rating 100 by J.B. from Saint Francisville, LA on 01/08/21 Verified Purchase "Buddy's A-1 sales Jake was excellent in explaining the products available. Company texts for appointments and follow-ups were excellent. Manager, Sam, was forthright with information on organization and product. The installer technician, Ben, was very knowledgeable about the product and installation along with his partner. They were very respectful of the home and constantly cleaned up after themselves. We are very happy with our Trane HVAC."
	100% rating 100 by A.M. from Baton Rouge, LA on 12/02/20 Verified Purchase "The installation went faster than I thought. The addition of UV lights to clean the air in my home has made me feel safe. Thank you!"
	100% rating 100 by A.H. from Baton Rouge, LA on 12/01/20 Verified Purchase "All employees were very courteous, very polite. They seemed to all enjoy the work that they did and took pride in it."
	100% rating 100 by C.B. from Addis, LA on 11/10/20 Verified Purchase "Great experience. Great people."
	100% rating 100 by J.D. from Baton Rouge, LA on 11/09/20 Verified Purchase "Everything was very professional and all of your people were helpful and very skilled. They left everything spic and span which I appreciated."
	100% rating 100 by A.B. from Port Allen, LA on 11/07/20 Verified Purchase "Great and helpful for an old lady!!"
	100% rating 100 by P.D. from Oscar, LA on 10/31/20 Verified Purchase "Appreciate the quick response to have a technician (Jared) at my home within an hour of calling the office. My old unit had to be replaced, Ben and John were there the next morning with a new system. Demo and installation were completed quickly and professionally. Thanks to the Team at Buddy's A-1 A/C!"
	100% rating 100 by M.G. from Port Allen, LA on 10/29/20 Verified Purchase "The young man who initially came out and gave me the estimate and the two young men who came out to install the unit was very nice and knowledgeable. "
	100% rating 100 by M.J. from Baton Rouge, LA on 10/05/20 Verified Purchase "No disappointment anywhere...Every person we dealt with was professional and courteous. The salesman explained all details thoroughly. Installation teams were efficient, worked in a timely manner, very impressive. 100% satisfied with EVERYONE and the product we purchased."
	100% rating 100 by O.H. from Baton Rouge, LA on 09/23/20 Verified Purchase "Great experience. I will tell my firends about this company."

(41 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS