95.169204737733 100
4.8

669 reviews since April, 2019

Southern Air Baton Rouge
(318) 777-5555 ยท
Pineville, LA 71360

Consumer Review Summary

669 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Baton Rouge. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
10%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

597 out of 658 gave 5 stars

Q: Timeliness in responding to your needs:

599 out of 663 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

605 out of 660 gave 5 stars

Q: Communication and follow-up from the Salesperson:

513 out of 645 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

585 out of 660 gave 5 stars

Q: Condition of the work area after job completion:

509 out of 655 gave 5 stars

Q: How likely would you be to use our company again?

586 out of 659 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

572 out of 659 gave 5 stars

Q: Please rate your overall experience with our company:

556 out of 651 gave 5 stars