Customer Reviews for Southern Air Baton Rouge

Southern Air Baton Rouge

4.8

765 reviews since April, 2019

(318) 777-5555 · southernairbr.com
Pineville, LA 71360

Consumer Review Summary

765 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Baton Rouge. Here are the results to date:

5 Star

87%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

684 out of 753 gave 5 stars

Q: Timeliness in responding to your needs:

684 out of 758 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

696 out of 754 gave 5 stars

Q: Communication and follow-up from the Salesperson:

592 out of 739 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

674 out of 754 gave 5 stars

Q: Condition of the work area after job completion:

590 out of 750 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

9 out of 11 gave 5 stars

Q: How likely would you be to use our company again?

674 out of 755 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

657 out of 754 gave 5 stars

Q: Please rate your overall experience with our company:

642 out of 746 gave 5 stars

	100% rating 100 by K.H. from Denham Spgs, LA on 07/15/26 Verified Purchase "Exceptional service every time! "
	100% rating 100 by V.S. from Lithonia, GA on 07/15/26 Verified Purchase "The experience was remarkable, and the process was smooth."
	100% rating 100 by F.C. from Port Allen, LA on 07/11/26 Verified Purchase "Thank you!"
	100% rating 100 by C.T. from Prairieville, LA on 06/23/26 Verified Purchase "I am very pleased with the professionalism of the salesman, office staff, and technicians who did the job!"
	100% rating 100 by T.L. from Baton Rouge, LA on 06/23/26 Verified Purchase "Dominick and Daniel did an outstanding job on the new unit installation! Mason always provides prompt, courteous, and professional service!"
	100% rating 100 by L.C. from Denham Spgs, LA on 06/01/26 Verified Purchase "Great service and fast, highly recommend!"
	100% rating 100 by M.H. from Gonzales, LA on 05/04/26 Verified Purchase "I do not typically give out five stars. But I was highly impressed by Southern's professionalism and their willingness to take care of their customer."
	100% rating 100 by J.T. from Denham Spgs, LA on 05/01/26 Verified Purchase "Coty was professional and explained the best options for our home. Josh and Austin were professional with installation, clean up, and in explaining functions and maintenance on the new system. Francisco was so thorough with QC inspection and found 1 issue and resolved it quickly. We are pleased so far and have referred Southern Air to our friends. "
	100% rating 100 by J.H. from Geismar, LA on 04/26/26 Verified Purchase "Complete professionalism, timely response, kindness, warranty, etc., everything was great from start to finish. After battling AC issues for years on a brand new home, we can finally live comfortably and worry-free. Thank you, Southern Air!"
	100% rating 100 by A.R. from Baton Rouge, LA on 04/24/26 Verified Purchase "Outstanding! "

(234 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS