Customer Reviews for Southern Air Baton Rouge

Southern Air Baton Rouge

4.8

683 reviews since April, 2019

(318) 777-5555 · southernairbr.com
Pineville, LA 71360

Consumer Review Summary

683 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Baton Rouge. Here are the results to date:

5 Star

87%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

610 out of 672 gave 5 stars

Q: Timeliness in responding to your needs:

611 out of 677 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

619 out of 674 gave 5 stars

Q: Communication and follow-up from the Salesperson:

524 out of 659 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

598 out of 673 gave 5 stars

Q: Condition of the work area after job completion:

520 out of 668 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

1 out of 1 gave 5 stars

Q: How likely would you be to use our company again?

600 out of 673 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

586 out of 673 gave 5 stars

Q: Please rate your overall experience with our company:

570 out of 665 gave 5 stars

	100% rating 100 by J.C. from Baton Rouge, LA on 08/19/25 Verified Purchase "The Service Workers were so polite and Respectful and answered all our questions. They came and installed our unit, and we hardly knew they were even here. They did an excellent job with the cleanup, also."
	89% rating 100 by A.B. from Baton Rouge, LA on 08/13/25 Verified Purchase "The salesperson and the installation team were outstanding."
	100% rating 100 by D.M. from Port Allen, LA on 07/30/25 Verified Purchase "Good company. Good mechanics and good products."
	100% rating 100 by C.R. from Brusly, LA on 07/29/25 Verified Purchase "Darrell and his partner Caleb arrived right on time. They carried on their work with very little disruption to my usual routine. They were done in nine hours! Many thanks to them and Southern Air! I look forward to working with you in the future. "
	100% rating 100 by D.L. from Baton Rouge, LA on 07/20/25 Verified Purchase "Everything was excellent. Keep on doing what you have been doing!"
	100% rating 100 by J.T. from Fordoche, LA on 06/11/25 Verified Purchase "Everyone was knowledgeable, polite, and respectful. They answered all and any questions."
	100% rating 100 by N.B. from Baton Rouge, LA on 05/31/25 Verified Purchase "Everything great! Tim explained everything and the boys who came out worked their butts off in the heat. Still waiting for paperwork and warranty info."
	100% rating 100 by J.H. from Walker, LA on 05/27/25 Verified Purchase "This was the most professional and well-respected service I have gotten in months from any company I appreciate the service I was given, and I told all my family members about you. Once again, great work! "
	100% rating 100 by J.B. from Baton Rouge, LA on 05/22/25 Verified Purchase "I have been a customer since 1990, when the company was A-1 Air!"
	100% rating 100 by E.B. from Port Allen, LA on 05/14/25 Verified Purchase "I am a long-time customer and have been very pleased with your service and knowledge."

(214 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS