Customer Reviews for Dent Air Conditioning, Heating, & Plumbing

Dent Air Conditioning, Heating, & Plumbing

4.8

509 reviews since April, 2019

(601) 228-2222 · dentairconditioning.com
Pineville, LA 71360

Consumer Review Summary

509 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Dent Air Conditioning, Heating, & Plumbing. Here are the results to date:

5 Star

87%

4 Star

10%

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

447 out of 500 gave 5 stars

Q: Timeliness in responding to your needs:

449 out of 504 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

450 out of 502 gave 5 stars

Q: Communication and follow-up from the Salesperson:

418 out of 493 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

439 out of 502 gave 5 stars

Q: Condition of the work area after job completion:

398 out of 501 gave 5 stars

Q: How likely would you be to use our company again?

445 out of 502 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

435 out of 499 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

0 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

0 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

425 out of 497 gave 5 stars

	100% rating 100 by D.Y. from Jackson, MS on 04/24/26 Verified Purchase "A LONG TIME CUSTOMER!"
	100% rating 100 by C.G. from Jackson, MS on 03/31/26 Verified Purchase "The installers were on time, very professional, and manageable. They explained everything in detail and simplified everything. Thanks to the installer for their professionalism."
	100% rating 100 by K.T. from Jackson, MS on 03/17/26 Verified Purchase "Very pleased with how the job was handled and how efficient Justin and JW were, and they did a record job of installing it. Many thanks for an excellent job well done!"
	100% rating 100 by P.H. from Jackson, MS on 02/27/26 Verified Purchase "The installation team was very professional. They cleaned up behind themselves, very grateful for the guys ya'll sent out, they rock!!! They did an excellent job!"
	100% rating 100 by C.M. from Jackson, MS on 02/25/26 Verified Purchase "I have been a Dent customer since the office was in Jackson. Over the years, my mother and I have had several instances to use Dent for repair and installation. They have always done a great job. When there were issues, they resolved them quickly and professionally. Dent has been 💯"
	100% rating 100 by S.Y. from Jackson, MS on 02/03/26 Verified Purchase "Chance, Justin, and Ryan were just great. I am very pleased with their work and the upgrades I received. The system Dent installed in 1996 lasted 30 years and may have lasted longer, but I knew it was time for a new system."
	97% rating 100 by A.D. from Clinton, MS on 12/18/25 Verified Purchase "Everyone I encountered was friendly. They explained things well. Plus, there were added bonuses that other businesses did not provide. "
	100% rating 100 by M.M. from Madison, MS on 11/21/25 Verified Purchase "Every interaction with Dent’s service technicians, both plumbing and HVAC, has been prompt, professional, and pleasant (considering the circumstances!). The techs are unfailingly polite, knowledgeable, and considerate of our schedule and needs. "
	100% rating 100 by R.F. from Madison, MS on 08/05/25 Verified Purchase "Justin, Hunter, and Hunter did an excellent job getting the equipment installed under very adverse (100-degree temps in the driveway) conditions. Toby did an excellent job troubleshooting the unit in the 3 days following the installation."
	81% rating 100 by J.C. from Canton, MS on 07/08/25 Verified Purchase "My experience with the company is good."

(164 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS