VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Dent Air Conditioning, Heating, & Plumbing
95.395033860045 100
4.8

501 reviews since April, 2019

Dent Air Conditioning, Heating, & Plumbing
(601) 228-2222 ·
Pineville, LA 71360

Consumer Review Summary

501 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Dent Air Conditioning, Heating, & Plumbing. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
10%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

439 out of 492 gave 5 stars

Q: Timeliness in responding to your needs:

441 out of 496 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

442 out of 494 gave 5 stars

Q: Communication and follow-up from the Salesperson:

410 out of 485 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

431 out of 494 gave 5 stars

Q: Condition of the work area after job completion:

391 out of 493 gave 5 stars

Q: How likely would you be to use our company again?

438 out of 494 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

428 out of 491 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

0 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

0 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

417 out of 489 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Jackson, MS on Verified Purchase
"Very pleased with how the job was handled and how efficient Justin and JW were, and they did a record job of installing it. Many thanks for an excellent job well done!"
100% rating 100 from Jackson, MS on Verified Purchase
"The installation team was very professional. They cleaned up behind themselves, very grateful for the guys ya'll sent out, they rock!!! They did an excellent job!"
100% rating 100 from Jackson, MS on Verified Purchase
"I have been a Dent customer since the office was in Jackson. Over the years, my mother and I have had several instances to use Dent for repair and installation. They have always done a great job. When there were issues, they resolved them quickly and professionally. Dent has been 💯"
100% rating 100 from Jackson, MS on Verified Purchase
"Chance, Justin, and Ryan were just great. I am very pleased with their work and the upgrades I received. The system Dent installed in 1996 lasted 30 years and may have lasted longer, but I knew it was time for a new system."
97% rating 100 from Clinton, MS on Verified Purchase
"Everyone I encountered was friendly. They explained things well. Plus, there were added bonuses that other businesses did not provide. "
100% rating 100 from Madison, MS on Verified Purchase
"Every interaction with Dent’s service technicians, both plumbing and HVAC, has been prompt, professional, and pleasant (considering the circumstances!). The techs are unfailingly polite, knowledgeable, and considerate of our schedule and needs. "
100% rating 100 from Madison, MS on Verified Purchase
"Justin, Hunter, and Hunter did an excellent job getting the equipment installed under very adverse (100-degree temps in the driveway) conditions. Toby did an excellent job troubleshooting the unit in the 3 days following the installation."
81% rating 100 from Canton, MS on Verified Purchase
"My experience with the company is good."
100% rating 100 from Madison, MS on Verified Purchase
"I had peace of mind that the installation would be done in a timely manner and to the highest standards. The salesperson was so professional and kind, and explained everything so well! The installation team put my mind at ease that it would be a first-class job. "
100% rating 100 from Brandon, MS on Verified Purchase
"Overall experience was good!"
(162 Remaining)