VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air Northshore
96.592461076209 100
4.9

412 reviews since April, 2019

Southern Air Northshore
(985) 748-4005 ·
Pineville, LA 71360

Consumer Review Summary

412 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Northshore. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

383 out of 408 gave 5 stars

Q: Timeliness in responding to your needs:

365 out of 411 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

369 out of 409 gave 5 stars

Q: Communication and follow-up from the Salesperson:

340 out of 395 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

376 out of 410 gave 5 stars

Q: Condition of the work area after job completion:

348 out of 404 gave 5 stars

Q: How likely would you be to use our company again?

367 out of 408 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

365 out of 409 gave 5 stars

Q: Please rate your overall experience with our company:

367 out of 407 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Ponchatoula, LA on Verified Purchase
"Wonderful response time!"
100% rating 100 from Covington, LA on Verified Purchase
"Friendly staff and great service!!!"
100% rating 100 from Hammond, LA on Verified Purchase
"PEOPLE make the company, and I have been fortunate to have had good techs service my unit, and I hit the jackpot when DJ serviced my unit and explained why I needed a new unit. Dace was in charge of the installation team and was excellent, and I can’t say enough good things about him, answering my many questions, how polite, knowledgeable, the care he took in angling the drip pan and installing shut off valves, and cleaning up the site. There wasn’t a scrap left behind. "
100% rating 100 from Covington, LA on Verified Purchase
"I was pleased with how quickly they were able to come to my home. I was especially pleased with how well your technician, Manuel, communicated with me throughout the process and helped me get the most out of my warranty company. Manuel went above and beyond. "
100% rating 100 from Hammond, LA on Verified Purchase
"The only question that needed to be asked is: Would you hire this company again? I would. The installation techs were excellent!"
100% rating 100 from Ponchatoula, LA on Verified Purchase
"The installers were very polite and experienced."
100% rating 100 from Covington, LA on Verified Purchase
"The initial visit was courteous and filled with information. The install was worry-free and error-free! We had cool air quickly!"
100% rating 100 from Hammond, LA on Verified Purchase
"Great experience. Professional, courteous, considerate, and quality of Workmanship!"
100% rating 100 from Abita Springs, LA on Verified Purchase
"Manuel, my salesperson, was very knowledgeable and explained all of my options in my purchase of a new air/heating system. Once I made the decision to purchase the system, my installation was scheduled promptly. The installation team, including Cade, was prompt and professional. They made sure to cover the floor areas where working and cleaned up after the installation was done. "
100% rating 100 from Franklinton, LA on Verified Purchase
"Top quality company. Wouldn’t think of going anywhere else! "
(160 Remaining)