VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air Northshore
96.859296482412 100
4.9

470 reviews since April, 2019

Southern Air Northshore
(985) 748-4005 ·
Pineville, LA 71360

Consumer Review Summary

470 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Northshore. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

440 out of 466 gave 5 stars

Q: Timeliness in responding to your needs:

419 out of 469 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

425 out of 467 gave 5 stars

Q: Communication and follow-up from the Salesperson:

392 out of 451 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

433 out of 468 gave 5 stars

Q: Condition of the work area after job completion:

403 out of 461 gave 5 stars

Q: How likely would you be to use our company again?

422 out of 466 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

421 out of 467 gave 5 stars

Q: Please rate your overall experience with our company:

422 out of 464 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Covington, LA on Verified Purchase
"Trey and his assistant were on time, knowledgeable, and worked hard. They informed me of their progress and did a good job. They took a picture of the attic so I could see new installed ducts. They also cleaned up inside and outside. Two young gentlemen who are good representatives of your company. "
100% rating 100 from Covington, LA on Verified Purchase
"I was very impressed with the skill and knowledge shown by the installers and their ability to explain things to older homeowners. "
100% rating 100 from Covington, LA on Verified Purchase
"Very professional! "
100% rating 100 from Mandeville, LA on Verified Purchase
"Great experience, installation guys were great! "
100% rating 100 from Covington, LA on Verified Purchase
"Your employees have always been very friendly, courteous, and knowledgeable. If they aren’t sure, they will look into it."
94% rating 100 from Madisonville, LA on Verified Purchase
"Outstanding service, excellent knowledge during install. Extremely efficient. Price was in line with expectations. Wonderful experience installing the new Trane unit!"
100% rating 100 from Mandeville, LA on Verified Purchase
"The installation team did a great job from start to clean up. They were friendly, professional, and competent. We were pleased with every aspect of the installation of our new heat pump."
100% rating 100 from Covington, LA on Verified Purchase
"Southern Air installed a new unit recently. They offered me a good price on a Trane unit and quickly installed it. Trey and the helper were very professional and did an excellent job, and completed in one day. They cleaned up so well you wouldn’t have known a large project had just been performed. I definitely recommend Southern Air for your HVAC needs. "
100% rating 100 from Mandeville, LA on Verified Purchase
"Excellent service in every way!! Sums it all up!! "
100% rating 100 from Hammond, LA on Verified Purchase
"All of your employees are so nice and professional. Very refreshing! "
(180 Remaining)