Customer Reviews for Southern Air Northshore

Southern Air Northshore

4.9

457 reviews since April, 2019

(985) 748-4005 · foulksheatingandcooling.com
Pineville, LA 71360

Consumer Review Summary

457 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Northshore. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

427 out of 453 gave 5 stars

Q: Timeliness in responding to your needs:

407 out of 456 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

413 out of 454 gave 5 stars

Q: Communication and follow-up from the Salesperson:

380 out of 438 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

421 out of 455 gave 5 stars

Q: Condition of the work area after job completion:

390 out of 448 gave 5 stars

Q: How likely would you be to use our company again?

410 out of 453 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

409 out of 454 gave 5 stars

Q: Please rate your overall experience with our company:

410 out of 451 gave 5 stars

	100% rating 100 by F.Z. from Mandeville, LA on 01/21/26 Verified Purchase "Great experience, installation guys were great! "
	100% rating 100 by S.L. from Covington, LA on 01/20/26 Verified Purchase "Your employees have always been very friendly, courteous, and knowledgeable. If they aren’t sure, they will look into it."
	94% rating 100 by J.F. from Madisonville, LA on 01/02/26 Verified Purchase "Outstanding service, excellent knowledge during install. Extremely efficient. Price was in line with expectations. Wonderful experience installing the new Trane unit!"
	100% rating 100 by J.D. from Mandeville, LA on 12/27/25 Verified Purchase "The installation team did a great job from start to clean up. They were friendly, professional, and competent. We were pleased with every aspect of the installation of our new heat pump."
	100% rating 100 by J.H. from Covington, LA on 12/19/25 Verified Purchase "Southern Air installed a new unit recently. They offered me a good price on a Trane unit and quickly installed it. Trey and the helper were very professional and did an excellent job, and completed in one day. They cleaned up so well you wouldn’t have known a large project had just been performed. I definitely recommend Southern Air for your HVAC needs. "
	100% rating 100 by M.L. from Mandeville, LA on 12/05/25 Verified Purchase "Excellent service in every way!! Sums it all up!! "
	100% rating 100 by M.S. from Hammond, LA on 11/18/25 Verified Purchase "All of your employees are so nice and professional. Very refreshing! "
	100% rating 100 by N.C. from Greensburg, LA on 11/11/25 Verified Purchase "Everything has been truly great with y'all. Any time I had a question or anything else, there was a rapid response. I am very thankful for all the assistance. "
	100% rating 100 by A.C. from Covington, LA on 10/31/25 Verified Purchase "Every interaction with an Expert/Southern/Foulk's Air employee has been positive, whether in person or by telephone. The professionals who work on our AC/HTG system clearly know what they are doing. Everyone is always so polite and professional. Your business model is built to succeed."
	94% rating 100 by J.G. from Independence, LA on 08/18/25 Verified Purchase "All expectations were met. The installation team, Dace and Joey, were awesome and very knowledgeable."

(177 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS