VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air Northshore
97.071018498831 100
4.9

529 reviews since April, 2019

Southern Air Northshore
(985) 748-4005 ·
Pineville, LA 71360

Consumer Review Summary

529 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Northshore. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

497 out of 524 gave 5 stars

Q: Timeliness in responding to your needs:

474 out of 527 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

481 out of 525 gave 5 stars

Q: Communication and follow-up from the Salesperson:

446 out of 508 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

490 out of 526 gave 5 stars

Q: Condition of the work area after job completion:

459 out of 519 gave 5 stars

Q: How likely would you be to use our company again?

479 out of 525 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

478 out of 526 gave 5 stars

Q: Please rate your overall experience with our company:

478 out of 523 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Hammond, LA on Verified Purchase
"I thoroughly enjoy working with Southern Air. Every person who has ever worked on my house has been extremely knowledgeable and friendly. I don’t feel like a customer/client; it feels more like a friend is helping out at the house. They are always a pleasure to work with!"
100% rating 100 from Hammond, LA on Verified Purchase
"Dace and Glenn were very professional with my installation and explaining how it works. Your company has always been very responsive and caring with my requests."
100% rating 100 from Hammond, LA on Verified Purchase
"Everything went according to plan. Installers were very nice and very good at what they did. A follow-up appointment was made to review our installation within a day of the installation. I would recommend Foulks Southern to neighbors and friends."
100% rating 100 from Chalmette, LA on Verified Purchase
"We had a great experience with your company. Everyone we dealt with was absolutely wonderful, and we could not have asked for a better install team. Trey and Austin were great!"
100% rating 100 from Slidell, LA on Verified Purchase
"Associates arrived on time, professional and knowledgeable. They were quiet and worked the entire day until they were finished. "
100% rating 100 from Folsom, LA on Verified Purchase
"Excellent experience!"
100% rating 100 from Loranger, LA on Verified Purchase
"The installation crew was professional and respectful. Would highly recommend!"
100% rating 100 from Mandeville, LA on Verified Purchase
"We really enjoyed J.B.’s thoroughness and help!"
100% rating 100 from Ponchatoula, LA on Verified Purchase
"True professionals from start to finish. Very patient explaining what to expect with the entire process at a very trying time with an issue such as this. From the first contact and throughout the entire call and visits, the service is beyond words. Thanks to everyone for treating and performing this for us. Never treated like just a customer, more like family. So nice to have someone know the meaning of "Customer Service". Thank you to everyone."
100% rating 100 from Hammond, LA on Verified Purchase
"Quick and great service all around!"
(199 Remaining)