VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air Northshore
97.053781872723 100
4.9

525 reviews since April, 2019

Southern Air Northshore
(985) 748-4005 ·
Pineville, LA 71360

Consumer Review Summary

525 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air Northshore. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

493 out of 520 gave 5 stars

Q: Timeliness in responding to your needs:

470 out of 523 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

477 out of 521 gave 5 stars

Q: Communication and follow-up from the Salesperson:

442 out of 504 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

487 out of 522 gave 5 stars

Q: Condition of the work area after job completion:

455 out of 515 gave 5 stars

Q: How likely would you be to use our company again?

475 out of 521 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

474 out of 522 gave 5 stars

Q: Please rate your overall experience with our company:

474 out of 519 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Hammond, LA on Verified Purchase
"Dace and Glenn were very professional with my installation and explaining how it works. Your company has always been very responsive and caring with my requests."
100% rating 100 from Hammond, LA on Verified Purchase
"Everything went according to plan. Installers were very nice and very good at what they did. A follow-up appointment was made to review our installation within a day of the installation. I would recommend Foulks Southern to neighbors and friends."
100% rating 100 from Chalmette, LA on Verified Purchase
"We had a great experience with your company. Everyone we dealt with was absolutely wonderful, and we could not have asked for a better install team. Trey and Austin were great!"
100% rating 100 from Slidell, LA on Verified Purchase
"Associates arrived on time, professional and knowledgeable. They were quiet and worked the entire day until they were finished. "
100% rating 100 from Folsom, LA on Verified Purchase
"Excellent experience!"
100% rating 100 from Loranger, LA on Verified Purchase
"The installation crew was professional and respectful. Would highly recommend!"
100% rating 100 from Mandeville, LA on Verified Purchase
"We really enjoyed J.B.’s thoroughness and help!"
100% rating 100 from Ponchatoula, LA on Verified Purchase
"True professionals from start to finish. Very patient explaining what to expect with the entire process at a very trying time with an issue such as this. From the first contact and throughout the entire call and visits, the service is beyond words. Thanks to everyone for treating and performing this for us. Never treated like just a customer, more like family. So nice to have someone know the meaning of "Customer Service". Thank you to everyone."
100% rating 100 from Hammond, LA on Verified Purchase
"Quick and great service all around!"
100% rating 100 from Bush, LA on Verified Purchase
"Our salesperson explained every option possible for us and called someone more experienced when he was unsure about the size of the cabinet in our house trailer. The installation crew did the entire installation in a downpour and thunderstorm. I really thought they were going to delay the installation due to the weather, but these men came and got it done! I'm really impressed with their professionalism and work ethic. "
(198 Remaining)