Customer Reviews for Foulks Heating & Cooling

Foulks Heating & Cooling

4.9

139 reviews since April, 2019

(985) 348-0466 · foulksheatingandcooling.com
Hammond, LA 70403

Consumer Review Summary

139 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Foulks Heating & Cooling . Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

133 out of 138 gave 5 stars

Q: Timeliness in responding to your needs:

127 out of 138 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

127 out of 138 gave 5 stars

Q: Communication and follow-up from the Salesperson:

114 out of 131 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

133 out of 139 gave 5 stars

Q: Condition of the work area after job completion:

127 out of 136 gave 5 stars

Q: How likely would you be to use our company again?

128 out of 138 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

128 out of 137 gave 5 stars

Q: Please rate your overall experience with our company:

127 out of 137 gave 5 stars

	100% rating 100 by D.S. from Bush, LA on 01/15/21 Verified Purchase "Very satisfied with our installation."
	100% rating 100 by V.V. from Hammond, LA on 01/11/21 Verified Purchase "Due to it happening during the Holidays I was surprised at the response time in getting someone out to meet and then how quickly that they were able to do the installation. "
	100% rating 100 by T.B. from Hammond, LA on 01/03/21 Verified Purchase "I trust GOD to lead me in all things. I am so thankful that I called you all first. Everyone that I spoke to helped me to make this decision but Manuel went above the job to make sure that we took advantage of this opportunity. My husband and I worked a lot so Manuel went out of this way to get us the information that we needed. He is the reason that we purchased a new unit and I am so thankful for him for doing all the work for us.GOD bless you all for everything."
	100% rating 100 by M.S. from Slidell, LA on 12/17/20 Verified Purchase "Have always been very pleased with our experience with this company."
	100% rating 100 by C.H. from Covington, LA on 12/16/20 Verified Purchase "Great company!"
	100% rating 100 by P.L. from Ponchatoula, LA on 12/09/20 Verified Purchase "Excellent service! Product knowledge, courteous installers, clean area in and out upon job completion!! Most of all promptness as temperatures were in the ’30s!!! Don’t regret any part of the sales transaction!!!"
	100% rating 100 by M.P. from Ponchatoula, LA on 10/27/20 Verified Purchase "Your salesperson and installation teams were great."
	100% rating 100 by C.R. from Hammond, LA on 10/09/20 Verified Purchase "I am very pleased with all phases of the sales and service that I received."
	100% rating 100 by K.B. from Hammond, LA on 09/26/20 Verified Purchase "Both Jarrod and Manuel and team members were great. Very friendly and professional. Also, I appreciate your sending alerts when they are on their way, including photos so we know who to expect. The ladies on the phone were extremely friendly, patient, and professional, too! The prices were very good, too! Thank you very much!"
	100% rating 100 by E.G. from Tickfaw, LA on 09/23/20 Verified Purchase "Well satisfied."

(44 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS