VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of LA
97.40809582817 100
4.9

272 reviews since April, 2019

Southern Air of LA
(318) 640-3151 ·
Ball, LA 71405

Consumer Review Summary

272 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of LA. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

249 out of 271 gave 5 stars

Q: Timeliness in responding to your needs:

249 out of 269 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

248 out of 271 gave 5 stars

Q: Communication and follow-up from the Salesperson:

225 out of 264 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

253 out of 268 gave 5 stars

Q: Condition of the work area after job completion:

243 out of 270 gave 5 stars

Q: How likely would you be to use our company again?

253 out of 271 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

247 out of 269 gave 5 stars

Q: Please rate your overall experience with our company:

245 out of 268 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Pineville, LA on Verified Purchase
"Your company has done work for me before and I'm well pleased. Thanks for the gifts."
100% rating 100 from Deville, LA on Verified Purchase
"The employees that I had contact with - office, sales, and installation were very knowledgeable and professional. Their team took the time to make sure all my questions were answered. The installation team worked together and did not stop until the job was completed. Once again, very knowledgeable, professional, and hard-working team! Thank you!"
100% rating 100 from Pineville, LA on Verified Purchase
"The team was very professional and did clean work. I am very satisfied with the work."
100% rating 100 from Alexandria, LA on Verified Purchase
"Technicians who installed our new heating/cooling system were very knowledgeable and professional. "
100% rating 100 from Alexandria, LA on Verified Purchase
"Your team not only did an excellent job of installing the new system but also did some additional work not included in our original contract. I would recommend you to anyone who is in need of your services. Thanks for a job well done."
100% rating 100 from Leesville, LA on Verified Purchase
"Your team did a great, professional job."
100% rating 100 from Leesville, LA on Verified Purchase
"Excellent."
100% rating 100 from Anacoco, LA on Verified Purchase
"Thank you so much for your great service."
100% rating 100 from Deville, LA on Verified Purchase
"Everyone we dealt with at Southern Air was very kind and professional to us. A great all-around experience. We're very pleased with the product and glad that we went with your company."
100% rating 100 from Leesville, LA on Verified Purchase
"The install team was friendly, knowledgeable, and professional!"
(75 Remaining)