97.40809582817 100
4.9

272 reviews since April, 2019

Southern Air of LA
(318) 640-3151 ·
Ball, LA 71405

Consumer Review Summary

272 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of LA. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

249 out of 271 gave 5 stars

Q: Timeliness in responding to your needs:

249 out of 269 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

248 out of 271 gave 5 stars

Q: Communication and follow-up from the Salesperson:

225 out of 264 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

253 out of 268 gave 5 stars

Q: Condition of the work area after job completion:

243 out of 270 gave 5 stars

Q: How likely would you be to use our company again?

253 out of 271 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

247 out of 269 gave 5 stars

Q: Please rate your overall experience with our company:

245 out of 268 gave 5 stars