VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of LA
97.319513938528 100
4.9

157 reviews since April, 2019

Southern Air of LA
318-640-3151 ·
Ball, LA 71405

Consumer Review Summary

157 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of LA. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

145 out of 156 gave 5 stars

Q: Timeliness in responding to your needs:

146 out of 156 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

144 out of 157 gave 5 stars

Q: Communication and follow-up from the Salesperson:

129 out of 152 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

146 out of 156 gave 5 stars

Q: Condition of the work area after job completion:

138 out of 156 gave 5 stars

Q: How likely would you be to use our company again?

145 out of 156 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

142 out of 155 gave 5 stars

Q: Please rate your overall experience with our company:

141 out of 155 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Glenmora, LA on Verified Purchase
"Great work and great salesperson."
94% rating 100 from Alexandria, LA on Verified Purchase
"I like the professionalism and courtesy from your salesperson, the technician, the installation team and the inspector. Everyone was on top of their game. Thanks."
100% rating 100 from Boyce, LA on Verified Purchase
"Miguel and Andrew went far beyond the call, to get my air unit in and running. Thanks so much."
100% rating 100 from Pineville, LA on Verified Purchase
"Good job!! Keep up the GREAT work."
100% rating 100 from Pineville, LA on Verified Purchase
"Thank you so much for being courteous and professional."
100% rating 100 from Pineville, LA on Verified Purchase
"Great people."
100% rating 100 from Alexandria, LA on Verified Purchase
"Couldn’t have asked for a better experience! We choose Southern Air because we wanted the job done right. This was a big project, but we could trust them to lead us through a complete reinstallation to update our systems. Along with a complete update, we wanted to ensure our kids were breathing the cleanest air possible, as two suffer from asthma. This remained a priority throughout our consultation and the technicians were kind enough to walk us through the technology to manage such settings. From the consultation, to following up days later, Southern Air exceeded our expectations! We highly recommend Southern Air and their team of professionals!"
100% rating 100 from Woodworth, LA on Verified Purchase
"Southern Air is on time EVERY time whenever I have called for A/C and plumbing issues. Very professional and courteous. "
100% rating 100 from Pitkin, LA on Verified Purchase
"Outstanding!"
89% rating 100 from Alexandria, LA on Verified Purchase
"Very professional."
(41 Remaining)