VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air
97.146534404822 100
4.9

892 reviews since April, 2019

Southern Air
(318) 777-5555 ยท
Pineville, LA 71360

Consumer Review Summary

892 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

815 out of 884 gave 5 stars

Q: Timeliness in responding to your needs:

823 out of 887 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

800 out of 889 gave 5 stars

Q: Communication and follow-up from the Salesperson:

736 out of 867 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

828 out of 888 gave 5 stars

Q: Condition of the work area after job completion:

778 out of 882 gave 5 stars

Q: How likely would you be to use our company again?

821 out of 892 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

802 out of 891 gave 5 stars

Q: Please rate your overall experience with our company:

800 out of 884 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
94% rating 100 from Leesville, LA on Verified Purchase
"I have been a maintenance member for a few years and have always been impressed with the young men working for your company. They are very knowledgeable about the business. "
100% rating 100 from Pineville, LA on Verified Purchase
"The experience was excellent from start to finish."
100% rating 100 from Deridder, LA on Verified Purchase
"Service was first-class from start to finish. Bryon is exceptional!"
92% rating 100 from Alexandria, LA on Verified Purchase
"I was very pleased with Southern Air these last two weeks. Your salesperson even provided me with a small window air conditioner for a few days. "
100% rating 100 from Pineville, LA on Verified Purchase
"Everyone was polite and courteous."
100% rating 100 from Pineville, LA on Verified Purchase
"Marlon was above my expectations. Great job, and I think he's one of a kind! "
100% rating 100 from New Llano, LA on Verified Purchase
"I was very impressed with the entire team. From the estimate right on through to the very end. Thank you, Southern Air!!"
100% rating 100 from Deridder, LA on Verified Purchase
"Everyone was professional, courteous, and knowledgeable! "
100% rating 100 from Marksville, LA on Verified Purchase
"A pleasant experience in a stressful time."
100% rating 100 from Jena, LA on Verified Purchase
"All of the personnel and installation group were very polite! "
(303 Remaining)