97.195253505933 100
4.9

208 reviews since April, 2019

Southern Air of LA
(318) 640-3151 ·
Ball, LA 71405

Consumer Review Summary

208 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of LA. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

188 out of 207 gave 5 stars

Q: Timeliness in responding to your needs:

191 out of 207 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

188 out of 208 gave 5 stars

Q: Communication and follow-up from the Salesperson:

168 out of 201 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

194 out of 206 gave 5 stars

Q: Condition of the work area after job completion:

184 out of 207 gave 5 stars

Q: How likely would you be to use our company again?

193 out of 207 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

188 out of 206 gave 5 stars

Q: Please rate your overall experience with our company:

187 out of 205 gave 5 stars