VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of LA
97.195253505933 100
4.9

208 reviews since April, 2019

Southern Air of LA
(318) 640-3151 ·
Ball, LA 71405

Consumer Review Summary

208 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of LA. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

188 out of 207 gave 5 stars

Q: Timeliness in responding to your needs:

191 out of 207 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

188 out of 208 gave 5 stars

Q: Communication and follow-up from the Salesperson:

168 out of 201 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

194 out of 206 gave 5 stars

Q: Condition of the work area after job completion:

184 out of 207 gave 5 stars

Q: How likely would you be to use our company again?

193 out of 207 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

188 out of 206 gave 5 stars

Q: Please rate your overall experience with our company:

187 out of 205 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Florien, LA on Verified Purchase
"Always courteous and friendly. "
100% rating 100 from Woodworth, LA on Verified Purchase
"Thank you for the cookies. It was a nice surprise."
100% rating 100 from Leesville, LA on Verified Purchase
"The two young men that came to do the installation were kind, courteous, and very respectful. They worked 5 hours nonstop and were very efficient. My house was cleaned up after they were done and everything explained to me to my satisfaction. "
100% rating 100 from Anacoco, LA on Verified Purchase
"They did an outstanding job at my house."
89% rating 100 from Alexandria, LA on Verified Purchase
"I was very pleased with the salesperson and the installers were just great. Thanks for the cookies!"
94% rating 100 from Pineville, LA on Verified Purchase
"Good, hardworking people with experience and great attitudes. They answered all questions and communicated well!"
100% rating 100 from Pineville, LA on Verified Purchase
"First-class professional company that provides confidence in their expertise and honesty and proves it with their performance."
100% rating 100 from Natchitoches, LA on Verified Purchase
"Great."
97% rating 100 from New Llano, LA on Verified Purchase
"Excellent customer service!"
100% rating 100 from Pineville, LA on Verified Purchase
"Thank you for listening to my needs."
(57 Remaining)