Customer Reviews for Southern Air of Ruston

Southern Air of Ruston

4.9

114 reviews since May, 2019

(318) 255-2810 · southernairnow.com
Pineville, LA 71360

Consumer Review Summary

114 reviews since May, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of Ruston. Here are the results to date:

5 Star

93%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

106 out of 114 gave 5 stars

Q: Timeliness in responding to your needs:

105 out of 113 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

108 out of 114 gave 5 stars

Q: Communication and follow-up from the Salesperson:

103 out of 114 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

108 out of 114 gave 5 stars

Q: Condition of the work area after job completion:

105 out of 113 gave 5 stars

Q: How likely would you be to use our company again?

103 out of 111 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

105 out of 113 gave 5 stars

Q: Please rate your overall experience with our company:

104 out of 113 gave 5 stars

	100% rating 100 by C.M. from Grambling, LA on 10/16/23 Verified Purchase "Very good experience--office, salesperson, and installation team were great. They were professional and reliable."
	100% rating 100 by R.H. from Kailua Kona, HI on 09/28/23 Verified Purchase "Absolutely the best customer service. Great product, very very good feeling doing business with y’all! "
	100% rating 100 by W.P. from Ruston, LA on 09/27/23 Verified Purchase "Outstanding job!"
	100% rating 100 by J.M. from Ruston, LA on 09/07/23 Verified Purchase "We wish to thank Mike and his crew for the very professional job they did in installing and cleaning up afterward, especially under such terrible weather conditions."
	100% rating 100 by K.W. from Ruston, LA on 09/06/23 Verified Purchase "They are just a good company to do business with!"
	100% rating 100 by R.S. from Spearsville, LA on 10/04/22 Verified Purchase "It was a very pleasant and smooth transaction. Short and to the point. I was sold. The cookies were great. Thanks!"
	100% rating 100 by J.A. from Bernice, LA on 09/06/22 Verified Purchase "Great customer service by Nick, Mike, John, and Judy."
	100% rating 100 by C.C. from Ruston, LA on 07/06/22 Verified Purchase "We had an excellent experience with Southern Air of Ruston."
	97% rating 100 by P.T. from Ruston, LA on 06/30/22 Verified Purchase "Hunter was great and very thorough. He also fixed our problem and has always been very patient."
	94% rating 100 by J.S. from Ruston, LA on 06/28/22 Verified Purchase "I think Southern is great! Prices are competitive and the service is top-notch! I will be a customer for a long time!"

(33 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS