VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of MS
96.621621621622 100
4.9

342 reviews since April, 2019

Southern Air of MS
(601) 684-2072 ยท
Pineville, LA 71360

Consumer Review Summary

342 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of MS. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

315 out of 340 gave 5 stars

Q: Timeliness in responding to your needs:

308 out of 339 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

308 out of 338 gave 5 stars

Q: Communication and follow-up from the Salesperson:

280 out of 332 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

310 out of 337 gave 5 stars

Q: Condition of the work area after job completion:

300 out of 335 gave 5 stars

Q: How likely would you be to use our company again?

306 out of 338 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

304 out of 338 gave 5 stars

Q: Please rate your overall experience with our company:

300 out of 337 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Purvis, MS on Verified Purchase
"The technician was knowledgeable and worked nonstop to get the job done. "
100% rating 100 from Summit, MS on Verified Purchase
"Totally satisfied!"
100% rating 100 from Summit, MS on Verified Purchase
"Could not get any better."
100% rating 100 from Hattiesburg, MS on Verified Purchase
"The technicians are very professional in every aspect of their work."
100% rating 100 from Purvis, MS on Verified Purchase
"Excellent."
100% rating 100 from Summit, MS on Verified Purchase
"The salesperson was very knowledgeable and friendly, and the installer was very capable, conscientious, and capable. We were very pleased with our experience. "
100% rating 100 from Brookhaven, MS on Verified Purchase
"Excellent service done by a professional knowledgeable crew. Although it was late the supervisor stayed until all items were checked. I highly recommend the company and its employees. Great job!"
100% rating 100 from Luling, LA on Verified Purchase
"Kyler did a great job responding to my questions, and Chris did a great job with the installation and communicating progress to me. Both made me comfortable with this major investment. "
100% rating 100 from Brookhaven, MS on Verified Purchase
"Thank you for the installation of my new air conditioner and for answering all of my questions!"
100% rating 100 from Petal, MS on Verified Purchase
"Excellent team. Excellent company."
(122 Remaining)