VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of MS
96.582194064688 100
4.9

338 reviews since April, 2019

Southern Air of MS
(601) 684-2072 ยท
Pineville, LA 71360

Consumer Review Summary

338 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of MS. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

311 out of 336 gave 5 stars

Q: Timeliness in responding to your needs:

304 out of 335 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

304 out of 334 gave 5 stars

Q: Communication and follow-up from the Salesperson:

276 out of 328 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

306 out of 333 gave 5 stars

Q: Condition of the work area after job completion:

297 out of 332 gave 5 stars

Q: How likely would you be to use our company again?

302 out of 334 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

300 out of 334 gave 5 stars

Q: Please rate your overall experience with our company:

296 out of 333 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Summit, MS on Verified Purchase
"Could not get any better."
100% rating 100 from Hattiesburg, MS on Verified Purchase
"The technicians are very professional in every aspect of their work."
100% rating 100 from Purvis, MS on Verified Purchase
"Excellent."
100% rating 100 from Summit, MS on Verified Purchase
"The salesperson was very knowledgeable and friendly, and the installer was very capable, conscientious, and capable. We were very pleased with our experience. "
100% rating 100 from Brookhaven, MS on Verified Purchase
"Excellent service done by a professional knowledgeable crew. Although it was late the supervisor stayed until all items were checked. I highly recommend the company and its employees. Great job!"
100% rating 100 from Luling, LA on Verified Purchase
"Kyler did a great job responding to my questions, and Chris did a great job with the installation and communicating progress to me. Both made me comfortable with this major investment. "
100% rating 100 from Brookhaven, MS on Verified Purchase
"Thank you for the installation of my new air conditioner and for answering all of my questions!"
100% rating 100 from Petal, MS on Verified Purchase
"Excellent team. Excellent company."
100% rating 100 from Magnolia, MS on Verified Purchase
"Very pleased with the installation of the inside unit. I am a stickler for perfection; I was impressed with their work."
100% rating 100 from Franklinton, LA on Verified Purchase
"The guys were great, very friendly, and explained everything in detail! "
(120 Remaining)