Customer Reviews for Southern Air of MS

Southern Air of MS

4.9

137 reviews since April, 2019

(601) 684-2072 · southernairnow.com
McComb, MS 39649

Consumer Review Summary

137 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of MS. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

126 out of 135 gave 5 stars

Q: Timeliness in responding to your needs:

123 out of 134 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

122 out of 133 gave 5 stars

Q: Communication and follow-up from the Salesperson:

110 out of 131 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

123 out of 133 gave 5 stars

Q: Condition of the work area after job completion:

117 out of 132 gave 5 stars

Q: How likely would you be to use our company again?

122 out of 134 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

123 out of 134 gave 5 stars

Q: Please rate your overall experience with our company:

118 out of 134 gave 5 stars

	100% rating 100 by R.B. from Mccomb, MS on 07/26/21 Verified Purchase "Everyone involved was professional, kind, and knowledgeable. Thank you to everyone!"
	100% rating 100 by G.M. from Summit, MS on 07/20/21 Verified Purchase "The technicians were very qualified. They worked well and efficiently. They made the reinstallation a pleasant experience."
	100% rating 100 by C.D. from Mccomb, MS on 07/10/21 Verified Purchase "I was totally satisfied with the entire experience."
	97% rating 100 by B.G. from Tylertown, MS on 06/26/21 Verified Purchase "All of the young men that represented your company would make you very proud."
	97% rating 100 by M.N. from Columbia, MS on 06/24/21 Verified Purchase "Your warranties sold it to us."
	100% rating 100 by B.B. from Osyka, MS on 05/29/21 Verified Purchase "Great experience."
	100% rating 100 by C.N. from Summit, MS on 04/15/21 Verified Purchase "Love the air conditioning! Grandma loved the cookies and thanks you."
	100% rating 100 by C.P. from Mccomb, MS on 04/07/21 Verified Purchase "Love everything about Southern Air of MS. Good company."
	100% rating 100 by K.H. from Monticello, MS on 03/24/21 Verified Purchase "I was very pleased with all aspects of this purchase."
	100% rating 100 by A.B. from Columbia, MS on 03/23/21 Verified Purchase "Zac, Kyler, and Logan are excellent representatives of the company!!! Professional, courteous, prompt, efficient!! Happy customer!!!"

(42 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS