Customer Reviews for Southern Air of MS

Southern Air of MS

4.9

377 reviews since April, 2019

(601) 684-2072 · www.southernairms.com/
Pineville, LA 71360

Consumer Review Summary

377 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of MS. Here are the results to date:

5 Star

90%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

348 out of 375 gave 5 stars

Q: Timeliness in responding to your needs:

338 out of 374 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

341 out of 373 gave 5 stars

Q: Communication and follow-up from the Salesperson:

308 out of 367 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

342 out of 372 gave 5 stars

Q: Condition of the work area after job completion:

332 out of 370 gave 5 stars

Q: How likely would you be to use our company again?

339 out of 373 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

337 out of 373 gave 5 stars

Q: Please rate your overall experience with our company:

332 out of 372 gave 5 stars

	100% rating 100 by M.S. from Hattiesburg, MS on 07/15/26 Verified Purchase "We needed you in an emergency situation. Your response was great. Everyone is knowledgeable, courteous, and seems to care about their customers."
	100% rating 100 by C.S. from Magnolia, MS on 06/06/26 Verified Purchase "Great service. Fast. Informative and kind representatives. "
	100% rating 100 by G.A. from Magnolia, MS on 05/23/26 Verified Purchase "Been a customer for a long time! "
	100% rating 100 by B.G. from Hattiesburg, MS on 04/22/26 Verified Purchase "Everything was well explained. My needs were met. I feel good about everything."
	100% rating 100 by L.S. from Mccomb, MS on 03/18/26 Verified Purchase "The installation team did an excellent job. They worked extremely well together. They made sure that they respected me and my home, and made sure they cleaned up well."
	94% rating 100 by J.L. from Sumrall, MS on 02/20/26 Verified Purchase "Nice work, and the system is awesome! "
	100% rating 100 by R.A. from Tylertown, MS on 11/18/25 Verified Purchase "All employees were very professional and courteous!"
	97% rating 100 by R.H. from Prentiss, MS on 10/17/25 Verified Purchase "They have made this process easy and completed the work in a timely manner!"
	100% rating 100 by L.C. from Purvis, MS on 09/21/25 Verified Purchase "The technician was knowledgeable and worked nonstop to get the job done. "
	100% rating 100 by J.W. from Summit, MS on 09/13/25 Verified Purchase "Totally satisfied!"

(130 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS