VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of MS
96.794871794872 100
4.9

97 reviews since April, 2019

Southern Air of MS
(601) 684-2072 ·
McComb, MS 39649

Consumer Review Summary

97 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of MS. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

93 out of 97 gave 5 stars

Q: Timeliness in responding to your needs:

90 out of 96 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

86 out of 95 gave 5 stars

Q: Communication and follow-up from the Salesperson:

79 out of 94 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

88 out of 96 gave 5 stars

Q: Condition of the work area after job completion:

86 out of 95 gave 5 stars

Q: How likely would you be to use our company again?

87 out of 95 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

87 out of 95 gave 5 stars

Q: Please rate your overall experience with our company:

84 out of 95 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Tylertown, MS on Verified Purchase
"Your company has such a quick response time. I like knowing about the service employee that is coming to my home, so the notification of who is to be expected makes me feel safer. The young men were courteous, on time, well prepared with everything they needed for the day, answered my million questions, and left everything clean. Also, appreciate that there is an installation follow up included."
100% rating 100 from Mccomb, MS on Verified Purchase
"Salesperson was great. The work was very good. The men were very nice and did their work great! Thank you very much!"
100% rating 100 from Summit, MS on Verified Purchase
"Great experience. Nice work."
100% rating 100 from Brookhaven, MS on Verified Purchase
"Very satisfied."
100% rating 100 from Summit, MS on Verified Purchase
"EXCELLENT SERVICE AND THE SERVICEMEN CAN'T BE BEAT! "
100% rating 100 from Brookhaven, MS on Verified Purchase
"Everything went fine. We are enjoying your product, thanks again."
100% rating 100 from Brookhaven, MS on Verified Purchase
"From the time I met with the salesperson until the finished installment everything was perfect. Southern Air gets an A plus from me. Wouldn’t think about using anyone else."
100% rating 100 from Summit, MS on Verified Purchase
"The entire team has always been 1st class with all our questions, response time and courtesy-we have already recommended Southern Air to some family and friends, thank you!"
97% rating 100 from Tylertown, MS on Verified Purchase
"I am very pleased."
100% rating 100 from Marrero, LA on Verified Purchase
"We have been a customer since 2011. Every technician has been courteous, informative, and very professional. And when we had a problem, we were able to get an appointment very quickly and the problem was taken care of. Also, the office personnel is very friendly and can definitely make you smile."
(27 Remaining)