VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Southern Air of MS
96.527068437181 100
4.9

331 reviews since April, 2019

Southern Air of MS
(601) 684-2072 ·
Pineville, LA 71360

Consumer Review Summary

331 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Southern Air of MS. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

305 out of 329 gave 5 stars

Q: Timeliness in responding to your needs:

297 out of 328 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

297 out of 327 gave 5 stars

Q: Communication and follow-up from the Salesperson:

270 out of 322 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

300 out of 326 gave 5 stars

Q: Condition of the work area after job completion:

290 out of 325 gave 5 stars

Q: How likely would you be to use our company again?

295 out of 327 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

293 out of 327 gave 5 stars

Q: Please rate your overall experience with our company:

289 out of 326 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Purvis, MS on Verified Purchase
"Excellent."
100% rating 100 from Brookhaven, MS on Verified Purchase
"Excellent service done by a professional knowledgeable crew. Although it was late the supervisor stayed until all items were checked. I highly recommend the company and its employees. Great job!"
100% rating 100 from Luling, LA on Verified Purchase
"Kyler did a great job responding to my questions, and Chris did a great job with the installation and communicating progress to me. Both made me comfortable with this major investment. "
100% rating 100 from Brookhaven, MS on Verified Purchase
"Thank you for the installation of my new air conditioner and for answering all of my questions!"
100% rating 100 from Petal, MS on Verified Purchase
"Excellent team. Excellent company."
100% rating 100 from Magnolia, MS on Verified Purchase
"Very pleased with the installation of the inside unit. I am a stickler for perfection; I was impressed with their work."
100% rating 100 from Franklinton, LA on Verified Purchase
"The guys were great, very friendly, and explained everything in detail! "
100% rating 100 from Magnolia, MS on Verified Purchase
"Absolutely amazing experience. The technicians and installation crew were amazing."
100% rating 100 from Gloster, MS on Verified Purchase
"Everyone and everything was very, very Good and professional. Thanks so much!"
100% rating 100 from Brookhaven, MS on Verified Purchase
"Y’all have been great from start to finish!"
(117 Remaining)