VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Northside Heating & Air Conditioning
98.629835873388 100
5

771 reviews since March, 2019

Northside Heating & Air Conditioning
(509) 276-5235 ·
Colville, WA 99114

Consumer Review Summary

771 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

713 out of 750 gave 5 stars

Q: Timeliness in responding to your needs:

680 out of 761 gave 5 stars

Q: Condition of the work area after job completion:

722 out of 757 gave 5 stars

Q: How likely would you be to use our company again?

725 out of 759 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

730 out of 760 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

742 out of 760 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

735 out of 761 gave 5 stars

Q: Overall experience with the Service Technician:

736 out of 757 gave 5 stars

Q: Please rate your overall experience with our company:

721 out of 759 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Nine Mile Falls, WA on Verified Purchase
"Couldn't be happier with my experience! Caleb is very knowledgeable and helpful with all the questions I had regarding our issues. He got me back up and running and ready for winter! Thank you! "
100% rating 100 from Evans, WA on Verified Purchase
"I really appreciate the quick response to our furnace needs! Sara and Ashley are so friendly and polite on the telephone, and Jesse is polite, friendly, and explains what is needed. They are awesome! Thank you!"
100% rating 100 from Elk, WA on Verified Purchase
"Northside Heating and Air Conditioning is a great company. Well, really great people who have a company. We have had them work on our HVAC several times over the last 8 years, and they are always wonderful! We own a kind of low-end HVAC system. The builder was a cheap skate. Northside keeps it running like it was a gem! "
100% rating 100 from Colville, WA on Verified Purchase
"Pretty amazing! Everything happened “just like we hoped it would.” Surprise! Great people every step of the way. You far exceeded the “norm”, and we appreciate all you do to be that way. We will be back! Congrats and thanks."
100% rating 100 from Colville, WA on Verified Purchase
"My experience with Northside technicians is very positive. They came when they said they would. They completed the projects we agreed to in a timely manner. The price for the projects was reasonable. And I will be calling them again in the future."
89% rating 100 from Chewelah, WA on Verified Purchase
"Jessie did a very good job. Pricing was very reasonable."
100% rating 100 from Evans, WA on Verified Purchase
"You guys are the best! Excellent communication, service, and prices! We love Kaleb, he is so professional and personable! Northside is our "go to" ever since we used you the first time!"
100% rating 100 from Deer Park, WA on Verified Purchase
"Always responsive and helpful. Great service techs!"
100% rating 100 from Kettle Falls, WA on Verified Purchase
"Jesse is always courteous and professional. "
100% rating 100 from Loon Lake, WA on Verified Purchase
"Jesse is excellent, as are all the others who have helped us. I trust you guys, and it's a comfort to know you'll be there to help us not only with the maintenance but also if we ever need help urgently. Thanks so much! "
(377 Remaining)