VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Northside Heating & Air Conditioning
98.371235402581 100
4.9

552 reviews since March, 2019

Northside Heating & Air Conditioning
(509) 276-5235 ·
Colville, WA 99114

Consumer Review Summary

552 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

504 out of 535 gave 5 stars

Q: Timeliness in responding to your needs:

483 out of 546 gave 5 stars

Q: Condition of the work area after job completion:

512 out of 543 gave 5 stars

Q: How likely would you be to use our company again?

511 out of 542 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

518 out of 543 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

526 out of 543 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

524 out of 545 gave 5 stars

Q: Overall experience with the Service Technician:

526 out of 544 gave 5 stars

Q: Please rate your overall experience with our company:

509 out of 540 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Loon Lake, WA on Verified Purchase
"Wonderful experience! "
100% rating 100 from Colville, WA on Verified Purchase
"I love the expertise of the team and how they have gotten to know and understand my system to help me get it working more efficiently. "
100% rating 100 from Kettle Falls, WA on Verified Purchase
"The problem was discovered quickly whereas another company did not find the problem."
100% rating 100 from Colville, WA on Verified Purchase
"Excellent response time and prompt service. Absolutely no complaints. Jesse was awesome... friendly, polite, courteous, and did a good job getting my furnace back up and running. He even went above and beyond by crawling under my house to check the ductwork. Can't ask for any better than the service I received. Thank you very much!!"
100% rating 100 from Colville, WA on Verified Purchase
"Jesse, Heath and Caleb did an excellent job replacing our water heater today. We couldn’t have asked for anyone better to do the job. "
100% rating 100 from Chewelah, WA on Verified Purchase
"The technician was great, so polite and knowledgeable. Thank You so much for sending me your BEST!!!"
100% rating 100 from Colville, WA on Verified Purchase
"I have a 50-year-old electric furnace. Instead of upselling me to a modern unit, Northside's techs have been helping me update it bit by bit. This is so much cheaper than buying a unit outright. I appreciate that they understand my financial position and are helping me create the best system for me. "
100% rating 100 from Addy, WA on Verified Purchase
"Was an excellent experience. Technician was fantastic. "
100% rating 100 from Colville, WA on Verified Purchase
"Thank you for your prompt response! "
100% rating 100 from Colville, WA on Verified Purchase
"Folks at this shop show up when they say they will and get the job done. All staff take pride in their work; a trait lacking in some service providers these days."
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