VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Northside Heating & Air Conditioning
98.638562543193 100
5

817 reviews since March, 2019

Northside Heating & Air Conditioning
(509) 276-5235 ยท
Colville, WA 99114

Consumer Review Summary

817 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

758 out of 796 gave 5 stars

Q: Timeliness in responding to your needs:

720 out of 807 gave 5 stars

Q: Condition of the work area after job completion:

764 out of 801 gave 5 stars

Q: How likely would you be to use our company again?

770 out of 805 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

775 out of 806 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

787 out of 806 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

779 out of 807 gave 5 stars

Q: Overall experience with the Service Technician:

780 out of 802 gave 5 stars

Q: Please rate your overall experience with our company:

763 out of 805 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Evans, WA on Verified Purchase
"Jesse did a great job, quick and friendly! "
100% rating 100 from Colville, WA on Verified Purchase
"Scheduling was great, as timing was important. The technician was very competent and professional. He completed the work efficiently and thoroughly."
97% rating 100 from Colville, WA on Verified Purchase
"I have known Jeff for a long time, and I trust him and the employees he has working for him. Thank you for helping us."
100% rating 100 from Kettle Falls, WA on Verified Purchase
"Thank you for your professional service!"
100% rating 100 from Rice, WA on Verified Purchase
"The customer service was excellent, and I appreciated Jesse getting back heat!!"
100% rating 100 from Rice, WA on Verified Purchase
"Excellent service and very professional. The service man was informative, and the diagnosiswas established in good order. "
100% rating 100 from Colville, WA on Verified Purchase
"Jessie was very courteous and professional, and resolved our problem quickly and efficiently! Thank You! "
100% rating 100 from Marcus, WA on Verified Purchase
"You guys just rock!"
100% rating 100 from Springdale, WA on Verified Purchase
"The tech was on time, called to let me know he was on the way. He was very honest, I felt what he found instead of saying I needed a bunch of parts. A pleasant person to talk with, a good man in my book. Thank you!"
100% rating 100 from Colville, WA on Verified Purchase
"From Sarah squeezing us in on short notice to Kaleb being very professional and taking the time to explain the issue we had, along with explaining things for me to try on my own in the event of an emergent need and tech not available. Greatly appreciate them all and highly recommend them to anyone with HVAC or electrical needs. From new installation to fixing existing units. Not out to pressure sales on anyone. "
(398 Remaining)