Customer Reviews for Northside Heating & Air Conditioning

726 reviews since March, 2019

(509) 276-5235 · www.northsidehc.com
Colville, WA 99114

Consumer Review Summary

726 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

671 out of 706 gave 5 stars

Q: Timeliness in responding to your needs:

646 out of 718 gave 5 stars

Q: Condition of the work area after job completion:

679 out of 713 gave 5 stars

Q: How likely would you be to use our company again?

681 out of 715 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

686 out of 715 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

699 out of 716 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

694 out of 718 gave 5 stars

Q: Overall experience with the Service Technician:

696 out of 715 gave 5 stars

Q: Please rate your overall experience with our company:

679 out of 714 gave 5 stars

	100% rating 100 by D.D. from Elk, WA on 06/22/25 Verified Purchase "Jesse is a great technician and was wonderful to have helping us. "
	100% rating 100 by S.H. from Colville, WA on 06/19/25 Verified Purchase "Quick, knowledgeable, kind, and professional!"
	100% rating 100 by K.B. from Northport, WA on 06/08/25 Verified Purchase "Appreciate Tech taking the time to verify the warranty and saving me money. Very professional when on site."
	100% rating 100 by K.F. from Kettle Falls, WA on 06/05/25 Verified Purchase "Always friendly and professional service! "
	100% rating 100 by G.P. from Kettle Falls, WA on 06/05/25 Verified Purchase "Cody was fantastic and took care of our leak. Fast and friendly. We will definitely recommend your company to our friends! "
	97% rating 100 by J.W. from Colville, WA on 06/02/25 Verified Purchase "Your man Jess is a wonderful guy!! HONEST, sharp, friendly, overall good person."
	100% rating 100 by M.J. from Colville, WA on 06/01/25 Verified Purchase "The technician was scheduled at a time convenient for us. He was friendly and efficient. He recommended a replacement part that would save us from a potential outage later. He had it on hand, which also saved us the cost of another visit."
	100% rating 100 by K.B. from Ione, WA on 05/22/25 Verified Purchase "Excellent service technician, will surely call this company when our unit needs service again."
	100% rating 100 by a company from Colville, WA on 05/19/25 Verified Purchase "The technicians took care of the problem the day I called. I was not able to be there, but the job was done quickly and cleanly."
	94% rating 100 by T.R. from Deer Park, WA on 05/19/25 Verified Purchase "The technician was very professional and very quick. He is a good example of what a service call should be!"

(349 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS