Customer Reviews for Northside Heating & Air Conditioning

758 reviews since March, 2019

(509) 276-5235 · www.northsidehc.com
Colville, WA 99114

Consumer Review Summary

758 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

700 out of 737 gave 5 stars

Q: Timeliness in responding to your needs:

669 out of 748 gave 5 stars

Q: Condition of the work area after job completion:

709 out of 744 gave 5 stars

Q: How likely would you be to use our company again?

712 out of 746 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

717 out of 747 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

729 out of 747 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

722 out of 748 gave 5 stars

Q: Overall experience with the Service Technician:

723 out of 744 gave 5 stars

Q: Please rate your overall experience with our company:

708 out of 746 gave 5 stars

	100% rating 100 by J.A. from Kettle Falls, WA on 10/02/25 Verified Purchase "Jesse is always courteous and professional. "
	100% rating 100 by L.J. from Loon Lake, WA on 10/02/25 Verified Purchase "Jesse is excellent, as are all the others who have helped us. I trust you guys, and it's a comfort to know you'll be there to help us not only with the maintenance but also if we ever need help urgently. Thanks so much! "
	97% rating 100 by J.P. from Loon Lake, WA on 09/30/25 Verified Purchase "Have used many times for maintenance and repairs. Always good service!"
	100% rating 100 by E.L. from Colville, WA on 09/30/25 Verified Purchase "Jesse is a true gem!!!"
	100% rating 100 by P.P. from Colbert, WA on 09/25/25 Verified Purchase "Both Jesse and Cody are very professional, efficient, and knowledgeable! "
	100% rating 100 by S.W. from Kettle Falls, WA on 09/23/25 Verified Purchase "The maintenance person was very knowledgeable and helpful. Thank you for the timely visit when I called to make an appointment. "
	94% rating 100 by J.T. from Chewelah, WA on 09/18/25 Verified Purchase "Thank you!"
	100% rating 100 by T.A. from Colville, WA on 09/09/25 Verified Purchase "Could not ask for a more courteous and polite service technician. He went right to the problem and replaced the faulty part. Great job and fast service."
	100% rating 100 by a company from Chewelah, WA on 09/05/25 Verified Purchase "I have used this company for years!!"
	100% rating 100 by D.S. from Colville, WA on 08/28/25 Verified Purchase "The response to our AC breakdown was timely, and the technician (Jesse) was professional and efficient."

(369 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS