Customer Reviews for Northside Heating & Air Conditioning

815 reviews since March, 2019

(509) 276-5235 · www.northsidehc.com
Colville, WA 99114

Consumer Review Summary

815 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

756 out of 794 gave 5 stars

Q: Timeliness in responding to your needs:

718 out of 805 gave 5 stars

Q: Condition of the work area after job completion:

762 out of 799 gave 5 stars

Q: How likely would you be to use our company again?

768 out of 803 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

773 out of 804 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

785 out of 804 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

777 out of 805 gave 5 stars

Q: Overall experience with the Service Technician:

778 out of 800 gave 5 stars

Q: Please rate your overall experience with our company:

761 out of 803 gave 5 stars

	97% rating 100 by S.S. from Colville, WA on 02/07/26 Verified Purchase "I have known Jeff for a long time, and I trust him and the employees he has working for him. Thank you for helping us."
	100% rating 100 by D.K. from Kettle Falls, WA on 02/03/26 Verified Purchase "Thank you for your professional service!"
	100% rating 100 by C.L. from Rice, WA on 01/19/26 Verified Purchase "The customer service was excellent, and I appreciated Jesse getting back heat!!"
	100% rating 100 by E.P. from Rice, WA on 01/14/26 Verified Purchase "Excellent service and very professional. The service man was informative, and the diagnosiswas established in good order. "
	100% rating 100 by J.T. from Colville, WA on 01/09/26 Verified Purchase "Jessie was very courteous and professional, and resolved our problem quickly and efficiently! Thank You! "
	100% rating 100 by S.C. from Marcus, WA on 12/29/25 Verified Purchase "You guys just rock!"
	100% rating 100 by D.A. from Springdale, WA on 12/22/25 Verified Purchase "The tech was on time, called to let me know he was on the way. He was very honest, I felt what he found instead of saying I needed a bunch of parts. A pleasant person to talk with, a good man in my book. Thank you!"
	100% rating 100 by D.F. from Colville, WA on 12/16/25 Verified Purchase "From Sarah squeezing us in on short notice to Kaleb being very professional and taking the time to explain the issue we had, along with explaining things for me to try on my own in the event of an emergent need and tech not available. Greatly appreciate them all and highly recommend them to anyone with HVAC or electrical needs. From new installation to fixing existing units. Not out to pressure sales on anyone. "
	100% rating 100 by D.K. from Kettle Falls, WA on 12/12/25 Verified Purchase "I have been a customer for a while now, I wouldn't consider going anywhere other. Northside is always there for me, courteous and efficient in all areas. "
	100% rating 100 by B.S. from Colville, WA on 12/04/25 Verified Purchase "Mark and Jesse were able to diagnose our furnace problem and offer the best approach to address those issues---great guys to work with!!"

(396 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS