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Northside Heating & Air Conditioning
98.649058894961 100
5

744 reviews since March, 2019

Northside Heating & Air Conditioning
(509) 276-5235 ยท
Colville, WA 99114

Consumer Review Summary

744 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

688 out of 724 gave 5 stars

Q: Timeliness in responding to your needs:

661 out of 736 gave 5 stars

Q: Condition of the work area after job completion:

697 out of 731 gave 5 stars

Q: How likely would you be to use our company again?

698 out of 732 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

704 out of 733 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

717 out of 734 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

711 out of 735 gave 5 stars

Q: Overall experience with the Service Technician:

712 out of 731 gave 5 stars

Q: Please rate your overall experience with our company:

696 out of 732 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Colville, WA on Verified Purchase
"The response to our AC breakdown was timely, and the technician (Jesse) was professional and efficient."
100% rating 100 from Evans, WA on Verified Purchase
"Everyone who helped me was super friendly and courteous! Thank you!"
100% rating 100 from Deer Park, WA on Verified Purchase
"Great Job! "
100% rating 100 from Evans, WA on Verified Purchase
"You guys are the best! Kaleb is so pleasant and patient (I ask a lot of questions). By far the best HVAC/Electric/Plumbing company we've found in the 19 year that we've lived in this area!"
94% rating 100 from Kettle Falls, WA on Verified Purchase
"We had Caleb both times we were in need of service; he was very knowledgeable and personable. We liked it very much!"
89% rating 100 from Springdale, WA on Verified Purchase
"Other than not getting a response when I initially called for an appointment, the service technician arrived on time, did an excellent job servicing our system. He is an excellent technician and a good fellow. I hope he comes the next time we want the system serviced or need repairs."
100% rating 100 from Colville, WA on Verified Purchase
"I consider your company the one and only business that I can "go to" when an emergency arises, in the field of service you provide. Your staff is "top drawer ", beginning with the initial office contact, to the guys who twist the wrenches and "get it done". Again, thank you!"
100% rating 100 from Colville, WA on Verified Purchase
"Super great technician! Thanks for the quick service when the temps were hot."
100% rating 100 from Kettle Falls, WA on Verified Purchase
"As always, prompt, courteous service. But more than that, efficient and professional. Every tech has been excellent. My tech this time was Kaleb. I do believe he had it figured out and repaired before he even knocked on the door. The problem was with the outside part of the unit, and he fixed it, knocked on the door, came in, worked with the thermostat, etc, to make sure it was repaired. Thank you, Kaleb"
100% rating 100 from Laurier, WA on Verified Purchase
"All the people from the office to the technician were awesome, tell them all thank you! "
(360 Remaining)