VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Northside Heating & Air Conditioning
98.625 100
5

836 reviews since March, 2019

Northside Heating & Air Conditioning
(509) 276-5235 ·
Colville, WA 99114

Consumer Review Summary

836 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
95%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

775 out of 814 gave 5 stars

Q: Timeliness in responding to your needs:

739 out of 826 gave 5 stars

Q: Condition of the work area after job completion:

781 out of 819 gave 5 stars

Q: How likely would you be to use our company again?

787 out of 824 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

792 out of 824 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

806 out of 825 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

795 out of 824 gave 5 stars

Q: Overall experience with the Service Technician:

797 out of 821 gave 5 stars

Q: Please rate your overall experience with our company:

780 out of 823 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Colville, WA on Verified Purchase
"Our furnace suddenly stopped working - we lost the heat! We contacted the NORTHSIDE company, and their representative Sara scheduled same-day service. The NORTHSIDE technician, Jesse, immediately detected the problem(s). He fixed both with high precision and speed. Unbelievable! His expertise and experience are very much appreciated. From now on, we are loyal to NORTHSIDE for any future furnace, air conditioning, or electrical repairs. "
100% rating 100 from Malo, WA on Verified Purchase
"The company is always working as fast as it can to help me with my problems."
100% rating 100 from Chewelah, WA on Verified Purchase
"Everyone at the company has been friendly, helpful, and quick to respond. Will definitely use this company again if needed. "
100% rating 100 from Colville, WA on Verified Purchase
"I appreciate the minimally invasive manner in which the tech explored the routing of the condensate drain. It was easy to close back up. Kudos! Top-notch experience. Thank you!"
100% rating 100 from Loon Lake, WA on Verified Purchase
"Jesse did a great job installing our new air vent. Between general Heating and AC maintenance and this, he’s been here several times now. He’s polite, professional, and skilled. We trust him and will keep coming back to you guys for our servicing. Thank you!!"
100% rating 100 from Chewelah, WA on Verified Purchase
"Everyone was Great!!!! "
100% rating 100 from Colville, WA on Verified Purchase
"Kaleb was again outstanding. He arrived on time and didn’t leave until he was sure everything was in working order. His pleasant attitude and great work ethic are assets to your company. "
100% rating 100 from Colville, WA on Verified Purchase
"Caleb gave us an excellent experience! He was prompt and thorough. He explained what he was doing and why. Ashley was also exceptional with her courtesy and timeliness with appointments over the phone!"
100% rating 100 from Kettle Falls, WA on Verified Purchase
"You guys ROCK!!! As a first-time home builder, their team was so, so helpful and understanding. Couldn't think higher of y'all!! "
100% rating 100 from Evans, WA on Verified Purchase
"Jesse did a great job, quick and friendly! "
(407 Remaining)