Customer Reviews for Northside Heating & Air Conditioning

683 reviews since March, 2019

(509) 276-5235 · www.northsidehc.com
Colville, WA 99114

Consumer Review Summary

683 reviews since March, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Northside Heating & Air Conditioning. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

629 out of 663 gave 5 stars

Q: Timeliness in responding to your needs:

605 out of 675 gave 5 stars

Q: Condition of the work area after job completion:

637 out of 671 gave 5 stars

Q: How likely would you be to use our company again?

638 out of 672 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

644 out of 673 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

656 out of 673 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

653 out of 675 gave 5 stars

Q: Overall experience with the Service Technician:

654 out of 672 gave 5 stars

Q: Please rate your overall experience with our company:

636 out of 671 gave 5 stars

	100% rating 100 by M.T. from Kettle Falls, WA on 01/25/25 Verified Purchase "The technician was friendly, professional and knowledgeable. Will definitely call Northside again for any HVAC needs. "
	100% rating 100 by J.D. from Evans, WA on 01/16/25 Verified Purchase "Very positive experience!"
	100% rating 100 by P.P. from Colbert, WA on 01/11/25 Verified Purchase "Jesse did a very good job in a timely manner. He was extremely professional and knowledgeable. "
	100% rating 100 by B.F. from Republic, WA on 01/11/25 Verified Purchase "Technician was engaging and professional. He explained everything."
	100% rating 100 by E.D. from Loon Lake, WA on 01/10/25 Verified Purchase "We appreciate the quick response to our furnace issue. Jesse did a great job! "
	100% rating 100 by D.K. from Kettle Falls, WA on 12/26/24 Verified Purchase "Always on time, call before arriving, efficient and courteous. This is a great group of people, from the office staff to the on-site personnel. Thank you! "
	97% rating 100 by E.R. from Curlew, WA on 12/18/24 Verified Purchase "The Technician (Jesse) was very personable, he answered all my questions and more. I'm very pleased, with a job well done. Thank you again!"
	100% rating 100 by H.G. from Chewelah, WA on 12/17/24 Verified Purchase "I have used your company for a couple of my rentals and every time you guys have diagnosed and fixed the problem....never a call back for the same problem."
	100% rating 100 by P.H. from Deer Park, WA on 12/15/24 Verified Purchase "I have relied on Northside for many years and I have great trust in them. Never have had a bad situation. Mark was the guy for years and now Jessi..such great service and just downright great guys!"
	100% rating 100 by T.W. from Addy, WA on 12/13/24 Verified Purchase "The tech (Kalyn) was polite quick and knew his job, unlike another Chewelah Co. we worked with."

(323 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS