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Riley Heating & Air Conditioning
98.611111111111 100
5

10 reviews since February, 2020

Riley Heating & Air Conditioning
(334) 298-1278 ยท
Phenix City, AL 36869

Consumer Review Summary

10 reviews since February, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Riley Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

10 out of 10 gave 5 stars

Q: Timeliness in responding to your needs:

10 out of 10 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

10 out of 10 gave 5 stars

Q: Communication and follow-up from the Salesperson:

8 out of 10 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

10 out of 10 gave 5 stars

Q: Condition of the work area after job completion:

8 out of 10 gave 5 stars

Q: How likely would you be to use our company again?

10 out of 10 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

10 out of 10 gave 5 stars

Q: Please rate your overall experience with our company:

10 out of 10 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Phenix City, AL on Verified Purchase
"Everyone was very helpful and went over everything in detail. They were able to answer all of my questions."
100% rating 100 from Phenix City, AL on Verified Purchase
"Great job and great employees. They are courteous and friendly. Thank you for the cooler and cookies."
92% rating 100 from Phenix City, AL on Verified Purchase
"I am very satisfied."
100% rating 100 from Phenix City, AL on Verified Purchase
"Very happy. Jimmy made sure to take time to make the job complete. Whole crew was outstanding."
100% rating 100 from Columbus, GA on Verified Purchase
"Can't say enough great things about our salesperson, Tyler - an absolute professional and very thorough. He was awesome to work with. Install team, led by Smitty, was incredible. He took a lot of time to walk me through all of the product features and ensure I understood them. What a nice guy. Thanks for a very positive experience. "
100% rating 100 from Fort Mitchell, AL on Verified Purchase
"This team of guys are so professional. They were always respectful of our family and our home. Working quietly and in a timely manner. We appreciate all their hard work, we can't thank them enough for making our home healthy to live in again."