Customer Reviews for Grass Valley Air Conditioning Inc

4.9

125 reviews since April, 2019

(530) 272-8171 · gvair.com
Grass Valley, CA 95945

Consumer Review Summary

125 reviews since April, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Grass Valley Air Conditioning Inc. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

117 out of 125 gave 5 stars

Q: Timeliness in responding to your needs:

119 out of 125 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

122 out of 124 gave 5 stars

Q: Communication and follow-up from the Salesperson:

110 out of 123 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

118 out of 122 gave 5 stars

Q: Condition of the work area after job completion:

115 out of 124 gave 5 stars

Q: How likely would you be to use our company again?

121 out of 124 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

121 out of 124 gave 5 stars

Q: Please rate your overall experience with our company:

113 out of 121 gave 5 stars

	100% rating 100 by V.B. from Grass Valley, CA on 01/21/26 Verified Purchase "I will always call you first! You always are very professional, thank you for being in Grass Valley. "
	97% rating 100 by A.R. from Nevada City, CA on 01/07/26 Verified Purchase "The installation was shoehorned into a tight window between my trips, and I really appreciate the effort by GVAC on scheduling. I got two bids, and GVAC was more responsive and attentive to unit placement and sizing. The lines were hidden in the closet and below the deck, and the unit placement was the best it could be. As a structural engineer, I am somewhat familiar with what a good installation can be, and GVAC nailed it. "
	100% rating 100 by T.H. from Nevada City, CA on 12/10/25 Verified Purchase "We received an excellent response and service!"
	97% rating 100 by K.O. from Penn Valley, CA on 07/08/25 Verified Purchase "Grateful Rob is a neighbor and stepped in to resolve my situation - grateful."
	100% rating 100 by M.B. from Novato, CA on 07/02/25 Verified Purchase "Good price for an excellent product. Very responsive overall."
	94% rating 100 by C.D. from Grass Valley, CA on 07/02/25 Verified Purchase "The final installation was done very well and we are very happy with the results of the job your installer did."
	100% rating 100 by G.O. from Auburn, CA on 01/02/25 Verified Purchase "Top-notch. Just excellent."
	97% rating 100 by L.C. from Nevada City, CA on 12/22/24 Verified Purchase "I felt we got a good value for the new system."
	100% rating 100 by L.D. from Grass Valley, CA on 11/27/24 Verified Purchase "Fine!"
	100% rating 100 by S.J. from Nevada City, CA on 10/21/24 Verified Purchase "Grass Valley has always been responsive and they are excellent solution finders."

(48 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS