Customer Reviews for Modern Heating & Air Conditioning LLC

146 reviews since May, 2019

(203) 283-0593 · modernhvacct.com
Milford, CT 06460

Consumer Review Summary

146 reviews since May, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Modern Heating & Air Conditioning LLC. Here are the results to date:

5 Star

96%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

138 out of 142 gave 5 stars

Q: Timeliness in responding to your needs:

132 out of 143 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

139 out of 143 gave 5 stars

Q: Communication and follow-up from the Salesperson:

132 out of 142 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

139 out of 144 gave 5 stars

Q: Condition of the work area after job completion:

132 out of 145 gave 5 stars

Q: How likely would you be to use our company again?

140 out of 145 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

140 out of 143 gave 5 stars

Q: Please rate your overall experience with our company:

139 out of 143 gave 5 stars

	97% rating 100 by D.E. from Milford, CT on 09/25/25 Verified Purchase "Explained the work and listened to my input during installation. "
	100% rating 100 by B.S. from Wallingford, CT on 09/03/25 Verified Purchase "So far, I am very satisfied with all the communication, work, product, price, and overall, I think this is a very solid company."
	100% rating 100 by W.H. from Weston, CT on 09/02/25 Verified Purchase "Excellent company. Thank you for getting our AC replaced this year."
	100% rating 100 by S.F. from Stratford, CT on 08/28/25 Verified Purchase "Our air conditioning system died in the middle of a heat wave in July. We called many reputable companies, but you were the first to respond. You understood our discomfort. You showed up. It meant the world to us."
	100% rating 100 by J.W. from Stratford, CT on 07/13/25 Verified Purchase "Responsive. Easy to work with. Professional."
	100% rating 100 by R.D. from Fairfield, CT on 06/21/25 Verified Purchase "It was a pleasure working with your company from start to finish. Thank you."
	100% rating 100 by S.R. from Milford, CT on 03/14/25 Verified Purchase "Great team of experts in the field of HVAC!"
	100% rating 100 by M.R. from Milford, CT on 02/04/25 Verified Purchase "Very happy with everyone we met from the very helpful technicians to the office staff who figured out early that I prefer text, who were very communicative that way. We also appreciated their payment options when we decided, after lasting 30 years, it was time for a replacement. "
	100% rating 100 by C.G. from Milford, CT on 01/10/25 Verified Purchase "From the first phone call... you were very accommodating and professional throughout the entire process."
	100% rating 100 by P.S. from Shelton, CT on 11/15/24 Verified Purchase "Very happy with the work. I feel I can trust them."

(62 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS