4.9
2,466 reviews since May, 2019
Consumer Review Summary
2,466 reviews since May, 2019
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Schwantes Heating and Air, Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
2,250 out of 2,428 gave 5 stars
Q: Timeliness in responding to your needs:
2,215 out of 2,434 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
15 out of 15 gave 5 stars
Q: Communication and follow-up from the Salesperson:
13 out of 15 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
15 out of 15 gave 5 stars
Q: Condition of the work area after job completion:
2,265 out of 2,404 gave 5 stars
Q: How likely would you be to use our company again?
2,182 out of 2,434 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
2,112 out of 2,431 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2,306 out of 2,422 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2,254 out of 2,403 gave 5 stars
Q: Overall experience with the Service Technician:
2,255 out of 2,393 gave 5 stars
Q: Please rate your overall experience with our company:
2,192 out of 2,427 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS