4.9
2,821 reviews since May, 2019
Consumer Review Summary
2,821 reviews since May, 2019
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Schwantes Heating and Air, Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
2,581 out of 2,781 gave 5 stars
Q: Timeliness in responding to your needs:
2,540 out of 2,785 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
15 out of 15 gave 5 stars
Q: Communication and follow-up from the Salesperson:
13 out of 15 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
15 out of 15 gave 5 stars
Q: Condition of the work area after job completion:
2,592 out of 2,754 gave 5 stars
Q: How likely would you be to use our company again?
2,503 out of 2,786 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
2,425 out of 2,781 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2,641 out of 2,774 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2,581 out of 2,750 gave 5 stars
Q: Overall experience with the Service Technician:
2,583 out of 2,738 gave 5 stars
Q: Please rate your overall experience with our company:
2,510 out of 2,775 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS