Customer Reviews for Prompt Services Heating & Air Conditioning LLC

Prompt Services Heating & Air Conditioning LLC

296 reviews since June, 2019

(414) 534-1619 · www.hvaccontractormilwaukee.com/
MILWAUKEE, WI 53225

Consumer Review Summary

296 reviews since June, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Prompt Services Heating & Air Conditioning LLC. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

280 out of 290 gave 5 stars

Q: Timeliness in responding to your needs:

280 out of 293 gave 5 stars

Q: Condition of the work area after job completion:

282 out of 294 gave 5 stars

Q: How likely would you be to use our company again?

279 out of 289 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

281 out of 291 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

293 out of 296 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

290 out of 295 gave 5 stars

Q: Overall experience with the Service Technician:

286 out of 290 gave 5 stars

Q: Please rate your overall experience with our company:

282 out of 292 gave 5 stars

	100% rating 100 by A.G. from Waukesha, WI on 09/10/23 Verified Purchase "We so appreciated the timely response to our emergency issue and the competitive pricing we received when we were ready to upgrade. We are happy to support a quality company!"
	100% rating 100 by T.S. from Milwaukee, WI on 08/31/23 Verified Purchase "Thank you Ty for your quick response to our latest air conditioning problem. The equipment is running well after you changed the fan motor. Thanks again."
	100% rating 100 by a company from Milwaukee, WI on 08/27/23 Verified Purchase "Ty is always honest, and prompt when we call, and the workmanship is excellent. I will always call for his HVAC services, and tell my tenants to do so also. Appreciate a good reliable, honest business to deal with. Thank you."
	100% rating 100 by C.R. from Franklin, WI on 08/24/23 Verified Purchase "Ty does great work and has been a big help when we have had issues both at our home and rental properties. "
	100% rating 100 by L.H. from West Allis, WI on 08/10/23 Verified Purchase "Showed up on time, very friendly technician, and knew what he was doing! "
	100% rating 100 by A.G. from Waukesha, WI on 08/06/23 Verified Purchase "We were in need of help and we’re so thankful for the timely response! The expertise of the technician allowed our problem to be fixed quickly and our air conditioner is working again! We are so thankful!"
	100% rating 100 by J.A. from Cudahy, WI on 08/03/23 Verified Purchase "Ty is great, and always provides prompt and professional service."
	100% rating 100 by D.B. from Brookfield, WI on 07/01/23 Verified Purchase "Thanks for coming out so quickly and for your professionalism and fairness!"
	100% rating 100 by J.X. from Milwaukee, WI on 06/23/23 Verified Purchase "I was referred to Prompt Heating & Air Conditioning by a coworker who is related to Ty. I hired them to do maintenance work on 14-year-old furnace and 25-year-old a/c condenser unit since I haven't had anyone look at them since I bought the house 2 years ago. They also replaced my very old a/c condenser unit with a new one recently and I can tell that my home is much cooler now than it was before. I'm very impressed with Ty and Jack's professionalism, timeliness, kindness, gratefulness, top-notch communication, and honesty. Thank you for the positive experience!"
	100% rating 100 by T.L. from Brookfield, WI on 06/02/23 Verified Purchase "Superb work!"

(129 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS