4.8
1,267 reviews since September, 2019
Consumer Review Summary
1,267 reviews since September, 2019
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pipe Wrench Plumbing, Heating & Cooling, Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,172 out of 1,258 gave 5 stars
Q: Timeliness in responding to your needs:
1,103 out of 1,256 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
379 out of 433 gave 5 stars
Q: Communication and follow-up from the Salesperson:
348 out of 431 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,160 out of 1,256 gave 5 stars
Q: Knowledge and expertise of the Comfort Advisor:
702 out of 792 gave 5 stars
Q: Communication and follow-up from the Comfort Advisor:
663 out of 778 gave 5 stars
Q: Condition of the work area after job completion:
1,005 out of 1,241 gave 5 stars
Q: How likely would you be to use our company again?
1,078 out of 1,256 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,064 out of 1,256 gave 5 stars
Q: Please rate your overall experience with our company:
1,086 out of 1,259 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS