4.8
1,247 reviews since September, 2019
Consumer Review Summary
1,247 reviews since September, 2019
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pipe Wrench Plumbing, Heating & Cooling, Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,152 out of 1,238 gave 5 stars
Q: Timeliness in responding to your needs:
1,083 out of 1,236 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
379 out of 433 gave 5 stars
Q: Communication and follow-up from the Salesperson:
348 out of 431 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,141 out of 1,236 gave 5 stars
Q: Knowledge and expertise of the Comfort Advisor:
683 out of 772 gave 5 stars
Q: Communication and follow-up from the Comfort Advisor:
644 out of 758 gave 5 stars
Q: Condition of the work area after job completion:
988 out of 1,222 gave 5 stars
Q: How likely would you be to use our company again?
1,059 out of 1,236 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,046 out of 1,236 gave 5 stars
Q: Please rate your overall experience with our company:
1,067 out of 1,239 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS