4.8
1,197 reviews since September, 2019
Consumer Review Summary
1,197 reviews since September, 2019
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pipe Wrench Plumbing, Heating & Cooling, Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,105 out of 1,189 gave 5 stars
Q: Timeliness in responding to your needs:
1,034 out of 1,186 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
379 out of 433 gave 5 stars
Q: Communication and follow-up from the Salesperson:
348 out of 431 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1,093 out of 1,186 gave 5 stars
Q: Knowledge and expertise of the Comfort Advisor:
637 out of 724 gave 5 stars
Q: Communication and follow-up from the Comfort Advisor:
599 out of 710 gave 5 stars
Q: Condition of the work area after job completion:
946 out of 1,172 gave 5 stars
Q: How likely would you be to use our company again?
1,014 out of 1,188 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,002 out of 1,186 gave 5 stars
Q: Please rate your overall experience with our company:
1,019 out of 1,189 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS