95.20950806922 100
4.8

1,162 reviews since September, 2019

Pipe Wrench Plumbing, Heating & Cooling, Inc.
(865) 518-7008 ·
Knoxville, TN 37932

Consumer Review Summary

1,162 reviews since September, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pipe Wrench Plumbing, Heating & Cooling, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,074 out of 1,154 gave 5 stars

Q: Timeliness in responding to your needs:

1,006 out of 1,152 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

379 out of 433 gave 5 stars

Q: Communication and follow-up from the Salesperson:

348 out of 431 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1,061 out of 1,151 gave 5 stars

Q: Knowledge and expertise of the Comfort Advisor:

608 out of 691 gave 5 stars

Q: Communication and follow-up from the Comfort Advisor:

572 out of 678 gave 5 stars

Q: Condition of the work area after job completion:

919 out of 1,138 gave 5 stars

Q: How likely would you be to use our company again?

984 out of 1,153 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

972 out of 1,151 gave 5 stars

Q: Please rate your overall experience with our company:

988 out of 1,154 gave 5 stars