VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Precision Electric
97.511789525937 100
4.9

448 reviews since September, 2019

Precision Electric
(530) 274-3438 ยท
Grass Valley, CA 95949

Consumer Review Summary

448 reviews since September, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Precision Electric. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

423 out of 449 gave 5 stars

Q: Timeliness in responding to your needs:

388 out of 449 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

422 out of 447 gave 5 stars

Q: Communication and follow-up from the Salesperson:

382 out of 445 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

414 out of 446 gave 5 stars

Q: Condition of the work area after job completion:

403 out of 447 gave 5 stars

Q: How likely would you be to use our company again?

415 out of 445 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

424 out of 449 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

413 out of 446 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Ross, CA on Verified Purchase
"Excellent service and communication! "
100% rating 100 from Penn Valley, CA on Verified Purchase
"Professional, respectful, competent, and explained it all!"
100% rating 100 from Nevada City, CA on Verified Purchase
"My overall experience with Precision Electric has been absolutely phenomenal. They've done a significant amount of work for me, getting a new generator, inverter, and backup battery installed. They have been extremely prompt, professional, and easy to work with. They've stayed on top of monitoring and proactively notified me whenever there are any minor issues, then quickly addressed them. I cannot recommend them highly enough, and I doubt I will ever use any other companies for my electric needs. Absolute. Best."
100% rating 100 from Grass Valley, CA on Verified Purchase
"First-class company!"
100% rating 100 from Auburn, CA on Verified Purchase
"This company and its employees throughout the years have given the best customer care. They are professionals and always on time."
100% rating 100 from Grass Valley, CA on Verified Purchase
"We really enjoyed working with your company. Everyone was very friendly and explained everything. Always cleaned up when they were done. We really enjoyed the people that work for you. "
100% rating 100 from Grass Valley, CA on Verified Purchase
"Precision Electric is the BEST!! We have been customers for 13 years and would not call another Electrical Contractor. You all go above and beyond to satisfy your customers. Your employees are respectful of us old folks and so knowledgeable of their craft. And, it was good to see Dave again after all these years. Thank you to all!"
100% rating 100 from Grass Valley, CA on Verified Purchase
"Everyone was as polite and respectful as they could be and they did a great job. I am so happy to have a whole-house generator!"
100% rating 100 from Penn Valley, CA on Verified Purchase
"Could not have been any better. the crew was professional and nice."
100% rating 100 from Nevada City, CA on Verified Purchase
"You guys were Great!!! Thanks! "
(173 Remaining)