4.9
125 reviews since May, 2021
Consumer Review Summary
125 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
124 out of 125 gave 5 stars
Q: Timeliness in responding to your needs:
112 out of 125 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
107 out of 111 gave 5 stars
Q: Communication and follow-up from the Salesperson:
98 out of 109 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
112 out of 114 gave 5 stars
Q: Condition of the work area after job completion:
118 out of 124 gave 5 stars
Q: How likely would you be to use our company again?
120 out of 125 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
119 out of 124 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
11 out of 11 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
11 out of 11 gave 5 stars
Q: Overall experience with the Service Technician:
11 out of 11 gave 5 stars
Q: Please rate your overall experience with our company:
118 out of 125 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS