5
116 reviews since May, 2021
Consumer Review Summary
116 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
116 out of 116 gave 5 stars
Q: Timeliness in responding to your needs:
104 out of 116 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
99 out of 102 gave 5 stars
Q: Communication and follow-up from the Salesperson:
91 out of 100 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
104 out of 105 gave 5 stars
Q: Condition of the work area after job completion:
110 out of 115 gave 5 stars
Q: How likely would you be to use our company again?
113 out of 116 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
112 out of 115 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
11 out of 11 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
11 out of 11 gave 5 stars
Q: Overall experience with the Service Technician:
11 out of 11 gave 5 stars
Q: Please rate your overall experience with our company:
112 out of 116 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS