4.9
124 reviews since May, 2021
Consumer Review Summary
124 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
123 out of 124 gave 5 stars
Q: Timeliness in responding to your needs:
111 out of 124 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
106 out of 110 gave 5 stars
Q: Communication and follow-up from the Salesperson:
97 out of 108 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
111 out of 113 gave 5 stars
Q: Condition of the work area after job completion:
117 out of 123 gave 5 stars
Q: How likely would you be to use our company again?
120 out of 124 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
119 out of 123 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
11 out of 11 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
11 out of 11 gave 5 stars
Q: Overall experience with the Service Technician:
11 out of 11 gave 5 stars
Q: Please rate your overall experience with our company:
118 out of 124 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS