4.9
156 reviews since May, 2021
Consumer Review Summary
156 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
154 out of 156 gave 5 stars
Q: Timeliness in responding to your needs:
140 out of 156 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
136 out of 140 gave 5 stars
Q: Communication and follow-up from the Salesperson:
125 out of 138 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
137 out of 142 gave 5 stars
Q: Condition of the work area after job completion:
145 out of 154 gave 5 stars
Q: How likely would you be to use our company again?
149 out of 155 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
150 out of 155 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
13 out of 13 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 13 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 13 gave 5 stars
Q: Please rate your overall experience with our company:
146 out of 155 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS