4.9
133 reviews since May, 2021
Consumer Review Summary
133 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
132 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
119 out of 133 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
114 out of 118 gave 5 stars
Q: Communication and follow-up from the Salesperson:
105 out of 116 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
118 out of 121 gave 5 stars
Q: Condition of the work area after job completion:
125 out of 132 gave 5 stars
Q: How likely would you be to use our company again?
126 out of 132 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
127 out of 132 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
12 out of 12 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
12 out of 12 gave 5 stars
Q: Overall experience with the Service Technician:
12 out of 12 gave 5 stars
Q: Please rate your overall experience with our company:
125 out of 133 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS