4.9
159 reviews since May, 2021
Consumer Review Summary
159 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
157 out of 159 gave 5 stars
Q: Timeliness in responding to your needs:
143 out of 159 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
139 out of 143 gave 5 stars
Q: Communication and follow-up from the Salesperson:
128 out of 141 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
140 out of 145 gave 5 stars
Q: Condition of the work area after job completion:
148 out of 157 gave 5 stars
Q: How likely would you be to use our company again?
152 out of 158 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
153 out of 158 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
13 out of 13 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 13 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 13 gave 5 stars
Q: Please rate your overall experience with our company:
149 out of 158 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS