5
121 reviews since May, 2021
Consumer Review Summary
121 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
121 out of 121 gave 5 stars
Q: Timeliness in responding to your needs:
109 out of 121 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
104 out of 107 gave 5 stars
Q: Communication and follow-up from the Salesperson:
95 out of 105 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
108 out of 110 gave 5 stars
Q: Condition of the work area after job completion:
114 out of 120 gave 5 stars
Q: How likely would you be to use our company again?
118 out of 121 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
117 out of 120 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
11 out of 11 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
11 out of 11 gave 5 stars
Q: Overall experience with the Service Technician:
11 out of 11 gave 5 stars
Q: Please rate your overall experience with our company:
116 out of 121 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS