4.9
153 reviews since May, 2021
Consumer Review Summary
153 reviews since May, 2021
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Pelles Heating & Cooling Services. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
151 out of 153 gave 5 stars
Q: Timeliness in responding to your needs:
137 out of 153 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
133 out of 137 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 135 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
134 out of 139 gave 5 stars
Q: Condition of the work area after job completion:
142 out of 151 gave 5 stars
Q: How likely would you be to use our company again?
146 out of 152 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
147 out of 152 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
13 out of 13 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 13 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 13 gave 5 stars
Q: Please rate your overall experience with our company:
143 out of 152 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS