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SPS Mechanical, Inc.
97.429805615551 100
4.9

260 reviews since December, 2019

SPS Mechanical, Inc.
(856) 467-0527 ยท
Woolwich Township, NJ 08085

Consumer Review Summary

260 reviews since December, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of SPS Mechanical, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

249 out of 259 gave 5 stars

Q: Timeliness in responding to your needs:

237 out of 258 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

236 out of 254 gave 5 stars

Q: Communication and follow-up from the Salesperson:

219 out of 252 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

250 out of 259 gave 5 stars

Q: Condition of the work area after job completion:

241 out of 259 gave 5 stars

Q: How likely would you be to use our company again?

237 out of 259 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

231 out of 257 gave 5 stars

Q: Please rate your overall experience with our company:

236 out of 258 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Pilesgrove, NJ on Verified Purchase
"The three service guys who did the installation were fantastic. Christian, Hector, and Shawn. They are very hard workers and such nice guys. They did a great job. "
100% rating 100 from Chester Sprgs, PA on Verified Purchase
"Excellent service!"
100% rating 100 from Wenonah, NJ on Verified Purchase
"Sales, HVAC, and plumbing were the best Technicians I have ever encountered. Explanations were concise and helpful. Beautiful work. "
100% rating 100 from Stratford, NJ on Verified Purchase
"Overall, a great experience!"
100% rating 100 from Woodbury, NJ on Verified Purchase
"SPS priortized me because I had no heat during very cold days. They were prompt and efficient. And they sent me delicious cookies."
100% rating 100 from Bridgeton, NJ on Verified Purchase
"Your service install leader, Michael, did an outstanding job, pushing to get the job done, and was very helpful. I liked the way he handled himself and the way the others performed."
100% rating 100 from Mullica Hill, NJ on Verified Purchase
"SPS will meet all of your needs should you need their service with the utmost professional and knowledgeable people in the business, with the best quote out there. "
94% rating 100 from Swedesboro, NJ on Verified Purchase
"The installation personnel were outstanding!"
100% rating 100 from West Deptford, NJ on Verified Purchase
"I initially had Carr Ford install my first mini split air conditioner and was very pleased. I found out that the Carr Ford company has since become SPS Mechanical with a lot of the same employees and workmanship. After speaking with Mac, my decision to go ahead with the installation of 2 mini-splits was very easy. I am very happy with the results! "
100% rating 100 from Mullica Hill, NJ on Verified Purchase
"As a business owner, I can say this with confidence. Mac is a huge asset to SPS. He is the main reason for me being a repeat customer. Of course, the rest of the team was also excellent-courteous, professional, and punctual. I will recommend SPS to anyone!"
(88 Remaining)