VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Climate Control
96.372203138056 100
4.8

1,297 reviews since October, 2019

Climate Control
(605) 225-9822 ยท
Aberdeen, SD 57401

Consumer Review Summary

1,297 reviews since October, 2019

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Climate Control. Here are the results to date:

Satisfaction Ratings
5 Star
90%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,173 out of 1,273 gave 5 stars

Q: Timeliness in responding to your needs:

1,143 out of 1,279 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

1 out of 1 gave 5 stars

Q: Knowledge and expertise of the Comfort Advisor:

55 out of 58 gave 5 stars

Q: Communication and follow-up from the Salesperson:

1 out of 1 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

1 out of 1 gave 5 stars

Q: Condition of the work area after job completion:

1,169 out of 1,267 gave 5 stars

Q: Communication and follow-up from the Comfort Advisor:

53 out of 57 gave 5 stars

Q: Courtesy and professionalism of the Application Professional:

179 out of 196 gave 5 stars

Q: Courtesy and professionalism of the Service Professional:

727 out of 768 gave 5 stars

Q: Courtesy and professionalism of the Installation Professionals:

57 out of 59 gave 5 stars

Q: Expertise and workmanship of the Application Professional:

178 out of 198 gave 5 stars

Q: Expertise and workmanship of the Installation Professionals:

55 out of 59 gave 5 stars

Q: Expertise and workmanship of the Service Professional:

707 out of 762 gave 5 stars

Q: How likely would you be to use our company again?

1,105 out of 1,282 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,102 out of 1,277 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Application Professional:

175 out of 194 gave 5 stars

Q: Overall experience with the Service Professional:

710 out of 763 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

Q: Please rate your overall experience with our company:

1,130 out of 1,273 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Forbes, ND on Verified Purchase
"We are grateful to have Climate Control work on our forever home. Great people and great service!!"
100% rating 100 from Mobridge, SD on Verified Purchase
"Excellent response time, professional staff, and follow up is great!"
100% rating 100 from Aberdeen, SD on Verified Purchase
"Guy goes above and beyond to make sure your system is working efficiently. We appreciate his knowledge."
100% rating 100 from Aberdeen, SD on Verified Purchase
"The technician was professional, experienced, and personable!"
100% rating 100 from Aberdeen, SD on Verified Purchase
"Everyone is very professional!!! Great Service!"
100% rating 100 from Aberdeen, SD on Verified Purchase
"Very professional from the first meeting to the final installation. What a great team!"
100% rating 100 from Frederick, SD on Verified Purchase
"Fantastic folks to do business with, called them and they were out the same day, fixed my AC unit, and were very professional. "
100% rating 100 from Groton, SD on Verified Purchase
"Bill was great. He put the quote together, and then another plumber brought the parts from Aberdeen as he did prep work and removal. Together they finished and cleaned up. Very efficient! Thank you. "
100% rating 100 from Hosmer, SD on Verified Purchase
"Great!"
100% rating 100 from Aberdeen, SD on Verified Purchase
" Crystal was professional and knowledgeable. She completed the work in a timely fashion. "
(392 Remaining)