4.8
1,240 reviews since October, 2019
Consumer Review Summary
1,240 reviews since October, 2019
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Climate Control. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
1,120 out of 1,216 gave 5 stars
Q: Timeliness in responding to your needs:
1,088 out of 1,222 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
1 out of 1 gave 5 stars
Q: Knowledge and expertise of the Comfort Advisor:
53 out of 56 gave 5 stars
Q: Communication and follow-up from the Salesperson:
1 out of 1 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
1 out of 1 gave 5 stars
Q: Condition of the work area after job completion:
1,115 out of 1,211 gave 5 stars
Q: Communication and follow-up from the Comfort Advisor:
51 out of 55 gave 5 stars
Q: Courtesy and professionalism of the Application Professional:
179 out of 196 gave 5 stars
Q: Courtesy and professionalism of the Service Professional:
703 out of 743 gave 5 stars
Q: Courtesy and professionalism of the Installation Professionals:
55 out of 57 gave 5 stars
Q: Expertise and workmanship of the Application Professional:
178 out of 198 gave 5 stars
Q: Expertise and workmanship of the Installation Professionals:
54 out of 57 gave 5 stars
Q: Expertise and workmanship of the Service Professional:
684 out of 737 gave 5 stars
Q: How likely would you be to use our company again?
1,057 out of 1,225 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
1,054 out of 1,220 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
1 out of 1 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
1 out of 1 gave 5 stars
Q: Overall experience with the Application Professional:
175 out of 194 gave 5 stars
Q: Overall experience with the Service Professional:
686 out of 737 gave 5 stars
Q: Overall experience with the Service Technician:
1 out of 1 gave 5 stars
Q: Please rate your overall experience with our company:
1,079 out of 1,216 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS