VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Power Pro Plumbing Heating and Air, Inc.
93.612786864855 100
4.7

1,818 reviews since April, 2023

Power Pro Plumbing Heating and Air, Inc.
(833) 242-8712 ยท
Cerritos, CA 90703

Consumer Review Summary

1,818 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Pro Plumbing Heating and Air, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,593 out of 1,787 gave 5 stars

Q: Timeliness in responding to your needs:

1,540 out of 1,791 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

373 out of 419 gave 5 stars

Q: Communication and follow-up from the Salesperson:

339 out of 415 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

331 out of 355 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

330 out of 355 gave 5 stars

Q: Condition of the work area after job completion:

1,509 out of 1,713 gave 5 stars

Q: How likely would you be to use our company again?

1,388 out of 1,719 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,366 out of 1,713 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,252 out of 1,376 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,213 out of 1,368 gave 5 stars

Q: Overall experience with the Service Technician:

1,201 out of 1,355 gave 5 stars

Q: Please rate your overall experience with our company:

1,426 out of 1,713 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Diamond Bar, CA on Verified Purchase
"Ignacio, Edwin, and the others who worked on our job were great! The work they performed was great, and they did a really good job. The pavers they removed were left in really good shape, and we were able to re-use them, so we did not have to purchase more pavers for the repair of the hole that was left from the clean-out installation. Overall, we had a great experience with the major plumbing work that had to be done."
100% rating 100 from Torrance, CA on Verified Purchase
"Emiliano once again delivered service excellence in his job, always professional and answers my concerns informatively. Great job!"
100% rating 100 from Chino, CA on Verified Purchase
"Your Service Technician was quite knowledgeable, and he explained everything clearly."
100% rating 100 from Redondo Beach, CA on Verified Purchase
"All your employees, Richard, Raul, Antonio, and Roger, were very professional and helpful, and kept us informed all the way through. "
100% rating 100 from Norwalk, CA on Verified Purchase
"I feel so happy and relaxed that the issue was fixed. Joshua was very patient in explaining everything to us. He made us feel very comfortable after being stressed about our situation. He worked a lot to fix the issue, and we are so thankful to him. "
94% rating 100 from Los Angeles, CA on Verified Purchase
"Thank you for your great services and all."
94% rating 100 from Rancho Palos Verdes, CA on Verified Purchase
"Gilbert is great!"
97% rating 100 from East Los Angeles, CA on Verified Purchase
"Great job, keep up the good work, will definitely recommend."
100% rating 100 from Los Angeles, CA on Verified Purchase
"Miguel was excellent. "
100% rating 100 from Laguna Niguel, CA on Verified Purchase
"All your crew members were very good. They did a great job, and their cleanup was great. Shout out especially to Efrain, who took his time to explain everything to me and go over the camera film with me. Plus, he showed up right on time the next day when they started the work. All the crew members were polite and took time to answer my questions during the process."
(731 Remaining)