93.628555765365 100
4.7

1,856 reviews since April, 2023

Power Pro Plumbing Heating and Air, Inc.
(833) 242-8712 ยท
Cerritos, CA 90703

Consumer Review Summary

1,856 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Pro Plumbing Heating and Air, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,625 out of 1,824 gave 5 stars

Q: Timeliness in responding to your needs:

1,571 out of 1,828 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

379 out of 427 gave 5 stars

Q: Communication and follow-up from the Salesperson:

346 out of 423 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

338 out of 362 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

337 out of 362 gave 5 stars

Q: Condition of the work area after job completion:

1,541 out of 1,749 gave 5 stars

Q: How likely would you be to use our company again?

1,418 out of 1,756 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,397 out of 1,750 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,280 out of 1,405 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,240 out of 1,397 gave 5 stars

Q: Overall experience with the Service Technician:

1,228 out of 1,385 gave 5 stars

Q: Please rate your overall experience with our company:

1,456 out of 1,749 gave 5 stars