Customer Reviews for Power Pro Plumbing Heating and Air, Inc.

Power Pro Plumbing Heating and Air, Inc.

4.7

2,168 reviews since April, 2023

(833) 242-8712 · www.powerproplumbing.com/
Cerritos, CA 90703

Consumer Review Summary

2,168 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Pro Plumbing Heating and Air, Inc.. Here are the results to date:

5 Star

86%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,901 out of 2,130 gave 5 stars

Q: Timeliness in responding to your needs:

1,837 out of 2,138 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

442 out of 499 gave 5 stars

Q: Communication and follow-up from the Salesperson:

401 out of 491 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

382 out of 409 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

380 out of 409 gave 5 stars

Q: Condition of the work area after job completion:

1,789 out of 2,028 gave 5 stars

Q: How likely would you be to use our company again?

1,650 out of 2,036 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,628 out of 2,030 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,502 out of 1,644 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,456 out of 1,633 gave 5 stars

Q: Overall experience with the Service Technician:

1,442 out of 1,619 gave 5 stars

Q: Please rate your overall experience with our company:

1,694 out of 2,026 gave 5 stars

	100% rating 100 by R. from Harbor City, CA on 03/20/26 Verified Purchase "I was extremely happy with the contractor who came out to install the new water heater. He was prompt, professional, and really cared."
	100% rating 100 by M.M. from Lakewood, CA on 03/20/26 Verified Purchase "Efraim, our plumbing tech, replaced a clogged air gap line and left the sink clean and tidy. I appreciated that he replaced the cover for the air gap with one that matched our faucet. A professional touch!"
	100% rating 100 by D.C. from Carson, CA on 03/20/26 Verified Purchase "The technicians are very professional and knowledgeable, that's all you could ask for, would recommend!"
	100% rating 100 by S.T. from Costa Mesa, CA on 03/19/26 Verified Purchase "Albert was great! He really tried everything to diagnose the problem. He also fit us in to ensure we wouldn't be without our AC during this record heat. "
	100% rating 100 by W.M. from Hawthorne, CA on 03/19/26 Verified Purchase "Our technician, Tony, was very efficient and helpful."
	100% rating 100 by B. from Los Angeles, CA on 03/12/26 Verified Purchase "Everything was great, start to finish. As always, everybody was always professional and very helpful. We love Power Pro. "
	100% rating 100 by P.I. from Altadena, CA on 03/08/26 Verified Purchase "The technician, Tony, was professional, courteous, and did a fabulous job."
	100% rating 100 by J.D. from Orange, CA on 03/04/26 Verified Purchase "The plumber did a great job replacing an outdoor spigot. Fast and informative, great customer service! Thank you! "
	100% rating 100 by R.C. from Burbank, CA on 03/04/26 Verified Purchase "Efrain was very knowledgeable, and Anthony did a great job with the installation. Very clean work. Also, you guys responded quickly and kept to your schedule. Very happy. "
	100% rating 100 by J.S. from Los Angeles, CA on 02/26/26 Verified Purchase "One of the top reasons I continue to use Power Pro is that I always get the same service man, Luis. He always explains everything in detail. and does great work. He is also very polite."

(853 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS