VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Power Pro Plumbing Heating and Air, Inc.
93.527112071706 100
4.7

1,779 reviews since April, 2023

Power Pro Plumbing Heating and Air, Inc.
(833) 242-8712 ·
Cerritos, CA 90703

Consumer Review Summary

1,779 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Pro Plumbing Heating and Air, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,557 out of 1,749 gave 5 stars

Q: Timeliness in responding to your needs:

1,507 out of 1,752 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

367 out of 413 gave 5 stars

Q: Communication and follow-up from the Salesperson:

334 out of 409 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

325 out of 349 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

324 out of 349 gave 5 stars

Q: Condition of the work area after job completion:

1,473 out of 1,674 gave 5 stars

Q: How likely would you be to use our company again?

1,358 out of 1,682 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,335 out of 1,677 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,220 out of 1,343 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,182 out of 1,335 gave 5 stars

Q: Overall experience with the Service Technician:

1,169 out of 1,323 gave 5 stars

Q: Please rate your overall experience with our company:

1,394 out of 1,676 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Monrovia, CA on Verified Purchase
"Luis was professional and did excellent work."
100% rating 100 from Compton, CA on Verified Purchase
"The best company ever--I give them a 10,"
100% rating 100 from Lawndale, CA on Verified Purchase
"Comprehensive and professional! "
95% rating 100 from Irvine, CA on Verified Purchase
"Joe, the head plumbing technician, is very skilled at resolving unplanned roadblocks. He gives clear instructions to Chase and Anthony. They follow their supervisor’s directions and are open to suggestions. All are very persistent and work as a team. Joe genuinely wants to give the customer a good product. Overall, a very good plumbing experience for me. "
100% rating 100 from Los Angeles, CA on Verified Purchase
"I can't really say enough about Albert. First of all, as a technician, he knows his stuff. But what really stood out was him, the person. He was professional, courteous, friendly, soft-spoken, and appeared to be a terrific mentor to his co-worker. I will request him each time we need A/C or heating service. You have an extraordinary asset at your company!"
100% rating 100 from Aliso Viejo, CA on Verified Purchase
"I have been a long-term customer and have always had great service. Thank you!"
100% rating 100 from Burbank, CA on Verified Purchase
"Tony provided quick, honest, and professional service."
100% rating 100 from Torrance, CA on Verified Purchase
"The service personnel were very professional and explained our options to us. They finished the job on time and explained how to operate the air conditioning again.. Great company!"
100% rating 100 from Lawndale, CA on Verified Purchase
"Arrived on time, kept me informed, and was accommodating to my needs. "
100% rating 100 from Gardena, CA on Verified Purchase
"AJ was so helpful!"
(703 Remaining)