93.612786864855 100
4.7

1,818 reviews since April, 2023

Power Pro Plumbing Heating and Air, Inc.
(833) 242-8712 ยท
Cerritos, CA 90703

Consumer Review Summary

1,818 reviews since April, 2023

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Power Pro Plumbing Heating and Air, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
86%
4 Star
8%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,593 out of 1,787 gave 5 stars

Q: Timeliness in responding to your needs:

1,540 out of 1,791 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

373 out of 419 gave 5 stars

Q: Communication and follow-up from the Salesperson:

339 out of 415 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

331 out of 355 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

330 out of 355 gave 5 stars

Q: Condition of the work area after job completion:

1,509 out of 1,713 gave 5 stars

Q: How likely would you be to use our company again?

1,388 out of 1,719 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,366 out of 1,713 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,252 out of 1,376 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,213 out of 1,368 gave 5 stars

Q: Overall experience with the Service Technician:

1,201 out of 1,355 gave 5 stars

Q: Please rate your overall experience with our company:

1,426 out of 1,713 gave 5 stars